Pella Car Care

Address:	90 Truman Rd, Pella, IA 50219, USA
Phone:	+1 641-628-9223
Site:	pellacarcare.com
Rating:	4.4
Working:	7AM–5:30PM 7AM–5:30PM 7AM–5:30PM 7AM–5:30PM 7AM–5:30PM Closed Closed

Location

Photos 1

Reviews 7

Amanda Ang

My husband and I took our car in to them after having it malfunction on the highway. They did a preliminary examination of the car, and unlike some other car repair shops, they didnt attempt to break our wallet by doing the work themselves, when they suspected that the car (though mileage-wise out of warranty, but in warranty year-wise) might possibly be, at least in part, paid for by the manufacturer. They allowed us to graciously store our car on their lot for a few days until we could get the car towed to the nearest dealership, where ultimately the car was repaired. If PCC had insisted that THEY wanted to make the money, they could have insisted on doing the exact same repair as the dealership, but we would have been charged the full cost (nearly $5,000) of what turned out to be a manufacturer defect that shortened the life of our engine. Instead, we were only out the cost of the towing (a little over $200) and about another $200 for a tire and the little bit that the corporation didnt cover. All in all, less than $500 is much better than approximately $5000. So, I see PCC as having integrity. Will be going back to them soon for a tire repair on our van.

Anonymous User

Went in to have all 4 rear leaf spring hangers replaced. They were rusted out. They originally gave me an estimate of $400 to replace all 4. They then called me and said there was more extensive rust damage than they originally thought and then told me it would be $800 for the two worst ones. Three and a half days later they called me and told me they were only able to fix 1 of them and still charged me $800. My dad was able to replace the other 3 for $50 in new parts and 45 minutes to finish them all. Mechanics must not be very intelligent. VERY, VERY unhappy with their service. Never would recommend to anyone.

Rachel Harvey

Excellent and friendly service. Got my appointment quickly, they drove me to work and then communicated well with me about my car throughout the day, and it was all a reasonable cost. Fixed my issue in a single day which was also appreciated. Plan on using them again in the future. :)

Matt White

Pella Car Care provides excellent service for my vehicles. They offer loaner vehicles (locally), and perform routine inspections to note possible issues - but never pressure you to spend extra money. They definitely take great care of their customers!

Stephanie Engelhardt

Extremely friendly customer service!! I went to get my oil changed, and they offered to pick up my car at work for free! They also have excellent warranties and once you spend $25 you get up to $75 of free road side assistance twice!

Andrew De Haan

Great knowledgeable staff. They tend to always find something wrong and up sell alot.

BOB YOCO

Best in town.