Medi-CAR Auto Repair

14555 S Robert Trail, Rosemount, MN 55068, USA

Address:	14555 S Robert Trail, Rosemount, MN 55068, USA
Phone:	+1 651-322-6466
Site:	medi-car.com
Rating:	4.6
Working:	7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM Closed Closed

Location

Photos 16

Reviews 7

Jon Bartsch

First time visit, and everything that could go wrong did. Initially took the truck in to have the 4wd serviced as it was not working. They recommended replacing the transfer case control module to fix the 4wd issue and also installing a new water pump as they had discovered an issue with the water pump. I gave the go-ahead for both services and they had it ready by the end of the day. I got in the truck, and my 4wd was working, but my service engine soon light was on! (it was not on when i brought the truck in) I turned around and took it right back to ask them to look at it again. They showed me the fan in the engine was not turning at startup causing the light to come on. They showed me where the connection is and that it was connected properly, but was only engaging the fan when squeezed tightly together. They remedied this situation by putting a zip-tie around the part to hold it together. I wasnt excited about the fix, but was glad the service engine soon was off. Took the truck home, the first cold start it had a couple days later, the 4wd was not working again and the service 4wd light was back on. The 4wd would only work if the truck was already warm and was shut off and turned back on, so weird. Called the shop to get it back in and dropped it off on a Monday. They were able to discover that the aftermarket transfer case control module they had installed was not communicating correctly and tried to have it re-programmed. They told me there would be no additional charge as it was their mistake. This did not work, and they had to install a different part and get the codes from the dealer to program it correctly. They wanted to drive the car home Tues night to make sure that everything was now working, I gave the okay since I really did not want to have to bring the truck back again. They also informed me that because they should have installed and programmed the correct part to begin with, that they would need to charge me for the reprogramming of the new part...what?! super dissatisfied that they did not go the extra mile and swallow the cost to fix their mistake. To me, it is all about perception - I paid for expertise and service. All service that was done was based on the expert recommendation, it was not my fault it was done incorrectly the first time. Picked the truck up on Wednesday, and relief! No lights on the dash and everything seems to be working correctly...finally, after the 3rd time. While I appreciated them wanting to drive the truck to make sure it was good to go, I definitely did NOT appreciate that they didnt refill the gas tank, left an empty coffee cup in the cup holder, and unhooked both of my childrens car seats in the back seat. Everyone I dealt with was super nice and I love supporting small business, which is why i went there in the first place, but this experience left a lot to be desired.

Vinh Huynh

Repairs are a little on the pricey side. I had an ignition coil replaced there and was billed $275 ($35 per coil is the cost if I went with the upgraded red coil online, the same ones used in the R8), I thought all 4 were gonna be replaced for the price I was quoted but only the faulty one was. I also had the PCV replaced that was nearly $400 and the part was $120 online through ecs. And lastly I had a repair covered under extended warranty for the rear main seal and I was billed for bolts that they said werent covered by the warranty company. Another mechanic I used to go to that moved to Plymouth said they wouldve just eaten the cost at his shop. While Medicar fixed the problem, I also paid quite the premium and markup. In the future Id just carve out the time in my crazy schedule to do the repairs myself or Id get the car to Plymouth Being charged for the bolts was basically my last straw.

Nicholas Geller

I was surprised to find a mechanic "clinic" like this in such a small town, in rosemount of all places. They are a hybrid of a car dealership with service, yet having the accomadations of local shop. If youre looking for $19.99 oil change, this is not your shop (change your own oil!). We had brought our 94 LHS in for problems that were not resolved from other mechanics (it fooled medi-car initially as well), but it was the follow up calls and afterhours re-checks at no charge that would make me come back. Of course, service beyond any male shop, this one is run by a woman! P.S. Medi-Car, the LHS will be out of your lot soon. Its being donated to Cars for Courage! Thanks again, youll be seeing the new pilot soon.

Neil Buesing

Im continuing to go to Medi-CAR and continue to be extremely happy with their service. Their honesty is refreshing. -- On Thursday, I went to Medi-CAR for the first time for an oil change. I knew I was going to need tires this fall/winter, but I didnt know how badly; the cords were showing on at least two of the tires and Medi-CAR allowed me to view and see the tire wear myself (the tire wear was on the inner side of the tire, so not easily visible w/out the vehicle hoisted). They were able to put tires on the next day, and I paid less for these tires than my previous tires, and these have a better tread life warranty. Im definitely going back.

Aida T

Honest, courteous and prompt. Whether it is routine maintenance or one time repair work, the people at Medi-CAR deal with you as you have imagined an honest and decent person would, but have ruled out that possibility with mechanic shops. I have been taking our vehicles there for several months now, am now confident that what I see with these folks is what I get. What I get are factual information, reasonable price and prompt work. As a woman, I feel, for the first time, that a mechanic is not trying to pull a fast one on me. It helps knowing that Medi-CAR is owned and operated by a woman.

Dana Brown

Would highly recommend this shop for everything from general maintenance such as oil change to larger fixes (yep, I have had both). Very convenient and customer service is exceptional. I stopped in on a Thursday to inquire about a repair and was in the next morning to have the work completed and was given a free loaner car for the day--stress free! I was contacted throughout the day on the status of the repair and cost. Definite savings over dealer costs for repairs on BMW autos. Staff are awesome! Best of all...is the peace of mind of having my car repaired properly.

Anonymous User

Medi-Car continues to impress me. I always feel welcome when Im there and/or talking to them on the phone. They are extremely knowledgable. The best part for me, though, is that I dont feel like they tried to squeeze every penny out of me. It seems like almost every other place Ive gone to in the past has over charged me (at least if feels that way). Medi-Car is a fair, friendly, and quality place to get your auto work done. I will continue to go there for any of my auto repair needs. Nice work everyone!