Address: | 3761 SW South Park Ave, Topeka, KS 66609, USA |
Phone: | +1 785-478-0188 |
Site: | callpattheplumber.com |
Rating: | 4.6 |
Working: | 7AM–5PM 7AM–5PM 7AM–5PM 7AM–5PM 7AM–5PM Closed Closed |
MI
Michael Lebens
The initial contact with Pat the Plumber folks over the phone and the technician was very professional / positive. When I saw the technician drive up with an awesome new truck I was WOWd. I explained that Id like the gaskets replaced on my 2 outside faucets in addition to installing a new shower faucet setup in my bathroom. I already had the wall opened and access was easy. The technician went back to his truck to develop an estimate (great idea). It took about 25 minutes and when he came back he presented 3 options. At this point he lost me with his first estimate of around $1200.00. After that I decided I couldnt afford these guys and I really think I can either do the job myself or I will find another plumber who can do the work for a more realistic price. The other options werent much better. His big pitch was that he wanted to rebuild everything and the work was guaranteed (which I assumed before hand). Hope this helps -- I had another plumber estimate the entire job for $275.
JU
Judy Bronaugh
I live out of Topeka and needed a plumber for my parents home. I asked 2 neighbors if they could recommend a plumber. Simultaneously they said "Pat the Plumber", so I thought that was a good sign. I called "Pat the Plumber" on a Saturday and left a message and said it wasnt an emergency to call me next week. Monday morning they called and I explained what I needed done and she said she could get someone there that day. That same day I received an email stating a plumber was on his way and the email had a picture of the plumber and his qualifications and a bit of history about him. What a great tool for the company and the customer. The plumber called me when he got there and called me when he found the problem and called me to tell me what it would cost. Just amazing!! The service was top notch from the person that answered the phone to the plumber that came to my parents house.Thank you for your service. I wish you had a company in my town!
BA
Barbara Stuke
We have used Pat the plumber heat & air for 2 major jobs. The 1st was a complete replacement of all our water pipes including outside faucets. This last one was for a new heater and air conditioner package. On both major jobs we received intelligent and personable service men who know their job, explain everything requiring it, are courteous and respectful and clean up after themselves. Pat even came to show and explain our options for the climate packages. We couldnt be more pleased with this company and why we go to them for our needs and repairs. We trust them and their knowledgeable staff.
JA
Jake L
I hired Pat the plumber several years ago to clean out my sewer Main to my house and he spent more time on his phone then doing his job. Thats why it backed up again 3 months later, it wouldnt have backed up if hed stayed off his phone and did his job. He was also very disrespectful and Horrible to me and my parents and he overcharged. Hes verbally insulted all three of us. so I called another company who came out and did the job right.
JO
John Rodman
Having had devasting water damage several years ago as a result of a water line break under our kitchen sink, it has given us such peace of mind to know that a knowledgeable and qualified plumbing professional has checked our house thoroughly in order to ward off another such incident. We decided to enroll as a Service Partner with Pat the Plumber in order to ensure that peace of mind continues. BTW--Trey was fantastic!!
JO
Jon Keller
Pat the Plumber did a great job for me. Connie the receptionist was great to work with and got me scheduled quickly. The tech Chris was outstanding. Knew his business, got to work and got the job done. He explained what he was going to do and kept me informed of his progress. They all did a great job for me and if I need electric work I will call them again and ask for Chris to do the work.
DO
Don Messer
Great company! Pat and John came over and scoped out our situation. We had a great time talking and becoming friends. It feels like a real personal bond was established. We have had them do service work before and were always well pleased. This time was in greater depth. We look forward to enjoying the fruits of their labors in restoring our HVAC infrastructure. I highly recommend them!!!
A
Anonymous User
We are very pleased with the fast and friendly service! Kylie was great with scheduling - very personable and a pleasure to work with! Clayton was our technician - very friendly and efficient - even cleaned up! :) We love the upfront pricing - no surprises when it comes to your bill. We even signed up for the service plan - great value for the price!! Thanks guys!!!
JA
Jason Crider
Over the past few months Pat the Plumber has exceeded all my expectations. Brandon, Torey, Clayton, and now John have not only been exceptionally professional, but more importantly honest , straightforward and the type of individuals I personally like to associate myself with. I will gladly recommend them to all my friends and family.
CH
christina wilson
I called during buisness hours and got an answering service. I Never received a call back to set up a service apt. While waiting I spoke with a neighbor who said Pat the Plymber didnt fix her problem properly and never returned to make it right. So I called McElroys and had a plumber at my house by the wnd of the week.
KA
Karl Klein
We have used Pat The Plumbers service several times over the last few years and the level of professionalism and care has ALWAYS been above expectations. Just recently we had a new water heater installed and were extremely satisfied with the handling of our mini crisis all the way down to the billing. Thanks Pat!
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Elizabeth Cobb
After some frustrations and cancelling because of those frustrations I got a phone call from Pat the owner. He cares about his customers and wanted to make things right. He has excellent customer service and when something was not going right he took it into his own hands to make sure that we were taken care of!
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Scott Hughes
I have used Pat the Plumber for both personal and commercial properties. The work has always been thoroughly and timely. All of the plumbers have been great to communicate with on each job. They will always let me know what they are doing. I trust Pat and his staff of plumbers to work on my properties.
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melissa Damme
Scott was great, he educated us about plumbing while fixing our issues. We are on a very tight budget due to fixing flood damage, he gave us a container of the drain cleaner they recommend. Very professional at all times. Thank you so much we will be calling you again when we need plumbing services!
LA
Laurie Arellano
quick response after I left an email, came out the next day and did absolutely fantastic service. I never felt like they were trying to sell me products or service I didnt need. The email communication and the service reps updates on what was being done were excellent. Definitely recommend.
DO
DORETTA BRADEN
Weve needed the services of Pat the Plumber a couple times. Found them to be very professional and prices were reasonable. The techs were patient and willing to explain the problem, the fix, and any recommendations to prevent future problems.