Harrods Creek Auto

Address:	6337 River Rd, Prospect, KY 40059, USA
Phone:	+1 502-228-2726
Site:	autorepairshopprospectky.com
Rating:	4.8
Working:	8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM Closed Closed

Location

Photos 36

Reviews 24

stella Combs

Unfortunately I had a completely different experience than others who have posted reviews. Horrible service and experience. Brought vehicle in for a power steering pump to be replaced. The pump was replaced and we were on our waiy. All was fine until the vehicle developed a leak soon after....and it was low on power steering fluid. Took the vehicle back to Harrods Creek Auto. They told us it was not the power steering but we needed to replace the rack and pinion. This would be $1400. We took the vehicle for a second opinion. We were told it was leaking from the power steering reservoir. Since Harrods Creek did the initial work on the vehicle we took it back to them for repair. They told us AGAIN it was the rack and pinion not anything to do with the power steering and it would be $1400. We did not have the rack and pinion replaced, we had the work done elsewhere. The problem was the O-Ring that was between the power steering pump and the reservoir. This was put in by Harrods Creek and did not properly fit, thus the fluid leaking. After getting the O-Ring fixed the vehicle is running great with NO LEAKS. They were so insistent we had a problem that was going to cost us $1400, now I know that would still have not fixed the leak and we would have paid $1400 for a repair that was not needed.

Robert Azar

This is the single most professional, honest and competant auto business I have ever dealt with. I am a 8 year customer and went here for the first time after winning a deluxe set of tires at a charity silent auction. They support their community! I never went back to the dealer. They are so honest, reasonable and solution oriented...you cannot imagine. I have a Volvo and the dealer had my number every time I went there. Harrods Creek does what needs to be done, nothing unnecessay and honors their commitments. They do not inflate charges, they go the extra mile to solve problems and treat you like you matter to the success of their business. I recommend them to everyone I can. They are true professionals and customer focused in every way.

Michael Aubrey

Harrods Creek Auto did an outstanding job on my BMW. From the estimate to completion of repairs they kept me informed at every stage. They are honest, thorough, courteous and very fairly priced. Daniel is a pro and runs a great shop. They have an outstanding reputation in the community and work hard to keep it. I wont take my car anywhere else....It drives like its brand new. Thanks guys!

Jeff Yunker

They keep my older BMW on the road. I had a problem with a MBZ. They were the only shop with the correct diagnosis instantly. The MBZ dealer, Tafel, had the car for a week and gave it back unfixed. Thats when I went to HCA for the first time. Ive now been back several times.

Angie Mclean

First rate business. We were traveling from another state and ran into car troubles... They went out of their way to ensure that we got back on the road as soon as possible. I highly recommend Harrods. My daughters and i thank them from the bottom of our hearts.

C E Gutterman

My wife and I were in a jam being without a car but true to what they have done for us in the past April and Dan stepped up and finish her car in a timely fashion. THATS why I return and trust Harrods Creek Auto. CEG and Dr.B

Kevin Trimble

Well on my way home to Pittsburgh my car broke down and heroes creek auto was able to put me back on the road the next day, very friendly and willing to accommodate. Best experience Ive ever had with auto repair

bek hart

Amazing staff April and Dan are Awesome!! They take the time to explain things to you !! I can Trust them 200%!! I will never take my car anywhere else!!! Friendliest staff I have ever met!!!

Edward Skarbek

Very reliable and honest service. They dont try to upsell services that are not needed like other places Ive used in the past. A friendly staff as well.

Scott Dooley

I luv these guys!!! They are honest !!! That to me is the most important quality in anybody I do business with!! (Dan is the Man) !!!

susan singleton

Wonderful service! Quick, easy and professional. Very fair pricing too. I will definitely continue using this business.

suzanne crouse

These guys are very fast, to the point and have a great sense of humor! My car sounds like it just came off the lot!

John Pasquenza

I have great confidence in their expertise. They are very thorough and explain things very well.

Ron

Honest, helpful & personable. Every experience with them has been completely satisfying.

Ed Cassin

Very good communication and service. A+++++ highly recommend for your import.