Address: | 5305 Village Center Dr #101B, Columbia, MD 21044, USA |
Phone: | +1 410-964-9001 |
Site: | theupsstorelocal.com |
Rating: | 3.6 |
Working: | 8:30AM–7PM 8:30AM–7PM 8:30AM–7PM 8:30AM–7PM 8:30AM–7PM 9AM–5:30PM Closed |
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Danielle Rau
I dropped off a package this past week. I filled out the form with the to and from addresses. Stephano did not create the label while I was there (my mistake, never again) since there were other customers in line. By the time I received the confirmation email, it was Saturday evening. The store was closed along with the post office. I was trying to send a package to an APO address. He marked it as a FPO and also jumbled the zip code. The post office has no idea where my package is going and the military mail cannot do anything about it until 21 days after it is initially mailed. This is not the first time he has messed up an address for us. I will not return to this store again. Also he was less than helpful when I realized his mistake and went back to the store. He was too concerned about the 3 other people behind me in line. I dont write negative reviews but this incident had me livid. Unfortunately I have no idea where the cookies, medicine, etc. I sent will end up or when they will be returned to my house. The moldy cookies will be dropped at his door if they make it back here.
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Ahyoung Julie Tae
I decided to mail my friend in Chicago a care package filled with food. ($80-90) Spent $26 on priority shipping for a giant box. She never got the box. I call the store and they say it was delivered on time. This means its been stolen. Manager: we will file a claim but usually in these cases, nothing really happens and we will get the claim back. Me: So... Im confused... what can I do and what about my money? Manager: we will file a claim and see what happens. Your friend will need to file a report to the police as well. Me: ..................................................................okay?
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Jack Campbell
Great service easy people to work with definitely would recommend to anyone looking for this type of service very professional and always greet you with a smile .
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Diane Huey
Ive been going to this UPS store for years. Everyone who works there is always friendly and super helpful. They go above and beyond to make things easier for me!
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Roger Stott
Ive always found the staff there very helpful and capable. Mostly I just drop off pre-labeled packages, but theyve met all my other needs well, too.
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Homer C. La Rue
Everyone is very helpful and pleasant to work with. I have been with this store for years.
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Gretchen Paige
Superb service and friendly & helpful staff. Also, sufficient parking
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Bre Anderson
awesome fast service, the employees are so friendly and helpful!
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Jacek Ciesluk
Fast, efficient service. Never had any problems.
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Lorena González
Mapping is wrong, it took me to a house!
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Ghiath Matteet
Very good..respect person