Address: | 4725 Dorsey Hall Dr A, Ellicott City, MD 21042, USA |
Phone: | +1 410-740-0900 |
Site: | parcelplus.com |
Rating: | 3.1 |
Working: | 8:30AM–6:30PM 8:30AM–6:30PM 8:30AM–6:30PM 8:30AM–6:30PM 8:30AM–6:30PM 10AM–4PM Closed |
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Dug C
This place is run by new owners who are crooks! I paid $86 to ship two small boxes that weighed 4.6 lbs and 1.9 lbs. I thought that cost seemed excessive so I called UPS and they told me my cost at the UPS Store would have been $45.92 ($40 less in cost!). The Parcel Plus owner admitted they have a 100% markup on their shipping! Also, I paid for extra insurance on both packages. UPS has no record of the extra insurance. That is because this Parcel Plus says they have their extra insurance through a separate company. I did not receive any type of official UPS receipt for this shipping (like you receive at UPS, and like I used to receive from the former owner of this Parcel Plus)! When I asked for a receipt, I was told I would receive an email with the UPS tracking numbers. He told me to use my phone to take a picture if I needed an immediate receipt. Beware of this Parcel Plus store at Dorsey Hall - they are CROOKS!
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Anonymous User
Im not a frequent customer, but every time I used this facility I found personnel to be friendly, willing to help, and very proficient. If you need to ship a parcel or to return something (like Verizon STB that you no longer need) - dont look any further: just stop by and have it all done in almost no time!
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Jacqueline Fossett
Had the exact same experience that another Man had at Parcel Plus on Dorsey Hall Drive! He even told me to take a picture with my phone also!! Wow! A year later and hes still over charging and ripping off his customers! I will never enter this business again as long as this person is the owner!
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Anonymous User
Friendly, yes. If you are desperate and cant drive an extra 5 minutes to an actual outlet for UPS or FedEX or USPS then come here prepared to pay at least a $10 premium on your order. Do your homework online at the actual companies and compare-- convenience certainly comes at a cost.
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David Hobby
My local UPS/FedEx shipping place. Also does stationery, cards, small gifts, etc. Will be more expensive than going directly to FedEx, etc. But this is a full-service shop so that is to be expected. You can leave pre-adressed UPS/FedEx boxes here for pickup without charge.
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Tricia Petrisko
The staff is helpful, friendly and process quickly orders quickly. They email you a receipt if you send through UPS. I highly recommend using them to save time rather than heading to the post office.
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Neil Milchak
Tried to charge me $67 for a USPS priority mail pacakage that was in a flat rate box that normally costs $15 to ship.
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Regina Lee
Very friendly and patient staff.
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Farajah Ukondwa
Great customer service!