Address: | 2700 Whitney Pl, District Heights, MD 20747, USA |
Phone: | +1 301-516-7434 |
Site: | extraspace.com |
Rating: | 4.9 |
Working: | 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9AM–5:30PM Closed |
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Tyeshia Robinson
I strongly dislike moving and my most recent move solidified that for me. It was a tumultuous experience from beginning to what I thought would be the end. I was extremely late getting my things to storage due to some mishaps on that day. However the store manager was amazing. In the pouring rain she waited on my arrival and reopened the store for me. She was very kind and patient. She calmed my fears and reassured me that things would work out. As a result of her professionalism I would and have recommended this storage space to numerous amounts of people. I am so thankful to have had that experience.
CA
Carla Sapp
I truly can say, the manager at this LOCATION makes the place so enjoyable to patronage. This LOCATION is clean, very assessable to the beltway and convenient. The staff is friendly and knowledgeable. When coming at night the facility is well lit and secure. I do have an issue/concern with the rental pricing escalation every year; but this LOCATION does not have any Control of that. Its Extra Space Storages Upper Management who does not give but a 30 day notice of the Pricing Change.
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Ronald Bolling
I am a returning customer only because of Trevar. Shes been there for so many years, she knows how to treat people and understands when situations come up and work the problems out100% within company policy. To the executives of Extra Space Storage; whatever Trevar asks, please give it to her, she has given the best customer service for the company, and I know from working as a dish washer in Norfolk Va. to law firm in DC. Trevar is the BEST!!
UM
Umar Ganiyu
Ive been to several self storage places, but this one by far has been the best. Starting off with the friendly staff thats always ready to help you even when in the middle of another task, Secondly the property is very well maintained and free from trash. I m excited about this place knowing my property is at a storage facility where the staff care about the people and its not just a job for them.
CH
Charles Riley
This is one of the best and most professional storage places around, the staff here is very friendly and always go out of there way to assist you the best way they can. I will highly recommend this property to anyone whos looking for storage. Clean and very well lit facility, no problems at all. Keep up the good work Extra Space Storage. Trevar Parker, is the best and right Manager for this site.
LA
Lasalle Davis
Extra Space Storage is the best storage facility in a 30 mi. radius! Their facility is so clean its almost perfect. They have everything you need there. The staff is very professional and courteous. Not to mention two very beautiful young ladies that over see this place. I would recommend this storage facility to anyone! Have a great day! #blessedtohavehadthisexperience
MA
Marcus Banks
My experience at extra space was one of a kind. I have never encountered anyone so pleasant in my life time. The place was clean and the staff was very helpful in getting you to clearly understand what needs to be done to make your stay and storage easy. I would recommend this company to all my family & friend... thanks a million for making my day
RI
Richard Jones
The staff at this facility have to be the Best in the Business! Always very professional and courteous. They make you feel like family and do their best to help you in any way they can. This facility is always clean! Clean speaks volumes to the public about how a business conducts themselves. I would recommend this Storage Facility to everyone.
MI
Michaela Thompson
This is by far one of the best storage places Ive been to. Not only is it extremely clean but there are security cameras everywhere, which is a huge plus for me. The ladies that run it are very friendly and are always happy to help. I hope they get paid alot because they definitely do alot. Great job ladies! Keep up the good work!
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ellen bethea
I always receive great service here! Trevar, the manager was very welcoming over the phone and efficient in solving my problems. She acknowledged my loyalty with the storage unit and waived my late fee after I told her I was uninformed that my bank would be sending me a new bank card and thats why my auto pay got canceled.
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Patrick Noland
The management and staff are always 100% professional but also warm, friendly and funny! Really wonderful people to deal with. The system they have to enter in data as a customer is very efficient and saved a lot of time. Would absolutely recommend this place but especially the management and staff. They are the best!!
LA
Lauren Johnson
This place is amazing. Trevar (the store manager) was extremely pleasant and helpful. She made the process a breeze, as this is my first time renting a storage unit. She answered all of my questions & put my doubts about storage units to rest. The property is very clean & smells wonderful. I am excited to rent here!
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vincent ferguson
The customers service the time friendly time the staff took in showing me around the property the space how clean the quick response in returning my call, how the staff work so well with helping the customer five stars all the way for myself I was sold & Im a customer for a long time thx Mr Ferguson......
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Cherish Simpson
This was the easiest experience I ever had. Trevar is great, and made my first trip easy, and fun. She helped me determine what space I needed even if the price would be cheaper than I originally reserved. I appreciate that so much. I would recommend to others. The units and store we both very clean.
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Brianna Todd
This has to be the BEST storage facility ! The employees are very nice, friendly and always ready to help you with a problem. The property is also one of the cleanest that Ive seen. Overall, this property is great. If you are looking for a storage facility I would definitely reccommend this location.
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Robert Weiler
We recently upgraded the size of our storage unit. We were so surprised to find how easy it was and again to see how helpful the staff was. She could not have been any more pleasant first thing in the morning just like she has always been in the past. Great work and Great customer service!!!
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Al Gibson
Unbelievable I stayed at many hotels and just left Westgate in Vegas and the professionalism courtesy patienice at Extra Space Storage was remockably at that level of 5-Stars hotels with me moving my clients in there keep up the wonderful work Ms Trevar our appreciation to you
CA
Carlos Carter
Trevar and Diamond were very patient and understanding with my storage needs. They were extremely professional and gave me several options to fulfill all my needs. I would definitely recommend the district heights location the cleaning is emaculate and the service is top notch.
MA
martin hughes
I deliver mail to this property everyday. The managers here are so friendly and down to earth. Whenever Im having a tough day on my route, they make me feel a lot better. Everything is so clean and so organized. If I ever need storage, this will be the first place I go to.
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Dayton Lewis
Whenever Im having a tough day, they make me feel a lot better. Everything is so clean and so organized. Whitney Pl. is the best location to use for my storage needs. Miss. Parker and Miss.Tabatha are wonderful to work with. I will not used any other location. Mr. Dayton
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Renee Bradley
Mrs. Trevar is very nice, polite, helpful, and very attentive. She will get you exactly what you need. I love her customer service. She goes above and beyond. I give this place 5 stars. I will always come to Extra Space Storage as long as Mrs. Trevar is there.