Address: | 1212 W Patrick St, Frederick, MD 21703, USA |
Phone: | +1 301-695-8777 |
Site: | lifestorage.com |
Rating: | 4 |
Working: | 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–1PM |
DA
Dave Bowen
They have hidden costs. There are no savings here. After spending time deciding on them and reserving a space, they emailed me and told me that they require insurance. Since Im not a homeowner, I would have to buy from them and their insurance costs ate up all the savings. It would be nice if they wouldnt hide costs. It makes you wonder what else is being hidden when they are not upfront with you to begin with. I went somewhere else. UPDATE: I find out later also that they had a break in during 2013. Insurance is definitely a good idea for some but the consumer should have the power of deciding whether to insure their own possession or not. REQUIRING someone to have insurance is "protecting the business from law suits" and shifting responsibility away from themselves. And insurance wont cover family photos or other such items that have little monetary value but huge emotional value. They should be held accountable for damage or theft due to criminal or natural incidents. They should keep their business safe for the consumer to use and quit shifting responsibility.
CY
Cynthia Miller
The units are clean, secure and conveniently located. The manager was extremely helpful and responsive to questions and concerns. She was up front about the costs for the various unit sizes and the requirement of insurance. We decided to rent an 8 x 10 not temperature controlled and have been very pleased.
SH
Shelley Clark
Nicole and Steve were great ! They explained everything in detail and even provided me a free rental box truck which was a major bonus ! This was the easiest transaction ever. Kind staff and fair pricing. I will definitely recommend! Thank you for such a great experience!
MI
Mike Norton
This place is in very good condition and the manager and staff are very professional. Everything has gone well throughout my entire experience and I believe the value on the dollar is very competitive, I will definitely recommend Bobs to others
JA
Jacob Rumpf
Pretty decent. Use of the truck for the price of insurance while moving in was pretty handy.
MO
Monte Foss
Staff always friendly and helpful. Office is clean and organized. Convenient location too.
KE
kellee martin
The staff is great. Weve stored our stuff safely here for many years
BR
browne bonbev
experience so far has been good.