Address: | 45941 Old Ox Rd, Sterling, VA 20166, USA |
Phone: | +1 703-962-6583 |
Site: | publicstorage.com |
Rating: | 4.9 |
Working: | 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–5PM 9:30AM–5PM |
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Eric Chuk
Rented an indoor climate controlled unit for a couple of months. Recently discovered half of everything I owned covered in mold. The indoor unit is not particular hot, but its not too cool. Its humid. Ended up throwing out a ton of furniture. Noah and the staff were accommodating as much as possible. I have been working with the district manager to see if there is anything to do to assist me in the situation, doesnt seem like corporate is too concerned or interested in helping. I did not store any type of liquids in the unit and the last thing I want is to lose half of my furniture for a brand new home. I would recommend people to check on your unit often. Extremely frustrated. I would take everything if I could but I do not have a home to bring it to yet.
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Edna Delgado
I am impressed with the cordial service and professionalism of Mr Noah. Looking for a place to safely store personal belongs due to moving is not an easy task but Noahs ability to explain all that takes to accommodate your space required made it very easy. All brand new storage facility with security system, lights all over the area, elevators, bathrooms on each floor and very easy asphalt paved access to the storage. My husband and I were so happy with this facility that we immediately rented a 5x5 unit for 2 months and recommend this business to anyone in need of storage space. Great Job Mr Noah!
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John Choi
I stop at Public Storage by accident since I only needed some stuff to pack and not an actual unit . I was greeted by the manager of the store Noah and he helped me out by suggesting what I should pack my items with and what box I should use he seemed very knowledgeable about his job and I would definitely recommend getting packing supplies from Public storage so they can help you with your packing needs.
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Kelvin Irizarry
I reserved a 5x10 unit online Tuesday evening, the next morning Chris called me confirming my reservation. I showed up around 2 pm and he had everything ready to go for me. He was extremely accommodating and explained everything thoroughly. The facility is very nice as well being that it is brand new. Will recommend this place to anyone that needs storage.
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Jim Jowett
I looked at close to a dozen storage facilities in the area. This one stood out hands down over the others I saw. New. Very clean. Reasonably priced. Easy account setup. Helpful staff (good job Brandon). Our move-in experience was very good with no surprises. My only suggestion would be to have more of a variety (size and type) of carts onsite.
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Money Juice
This a brand new facility and as a result it is very clean and well organized. The staff is very professional and willing to go out of their way to assist. Noah and Steph were the ultimate professionals. I took advantage of the $1 (plus fees and lock) first month move in fee which was great. Stop by, take a look around and sign up!
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Elizabeth Fontaine
I checked the rates and availability in the area and Public Storage had what I needed and a good price. Noah was very helpful and was able to get us a good unit in a great location very last minute. I would highly recommend them.
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Ana Rodriguez
"I rented there the other day on Monday, and the young man behind the counter was so helpful I cant remember his name but he was wearing glasses and was pretty funny". Great costumer service.
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Alfreda Jones
Excellent help from Noah and Armides! Very professional and extremely helpful and knowledgeable! Great experience! Would definitely recommend this facility to all my colleagues and friends.
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Melissa Campion
Chris & Noah are awesome! They are very helpful & friendly...facility is brand new and very clean. Im a fan! My only wish is that there were climate controlled drive-up units available.
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RAE GULAN
Noah, Armides and Brandon provided wonderful customer service were very helpful. They worked quickly and professionally to get my companys request fulfilled. Thank you from the LCI team!
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Lisa Nicole
Got a storage unit today and had a great experience. The employees did a great job on assisting us with all of our last minute needs. Noah was extremely helping.
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Clif Overby
Noah was a very personable and professional guide, and there are 2 other storage facilities on the same street, Public Storage beat their deals hands-down.
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Allan McCullough
Great experience. This is a brand new facility. Very clean. Both Noah & Armides were extremely helpful as I had some very specific needs.
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T. A. Parrish
New facility with a very helpful and friendly staff--in person and on the phone. Cheers to Noah and Jessica for great customer service.
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sandrapl12415 L.
Wonderful experience! Thank you to Noah and Elisabeth for your gracious accommodations. Excellent customer service!
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Allison Kennedy
Noah and Armides were extremely friendly and helpful! They made the rental process quick and efficient.
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Doug Castillo
Good looking property and staff was friendly. Shout out to Noah for helping me out
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Youness Madani
Great service, friendly staff, new high quality unites. Noah was a great assistant
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Robin Campbell
Armies and Noah was awesome and extremely helpful. Thank you!
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Jeremy Hikes
Excellent service and prices. New facility, very clean.
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Peter Smith
Great service, friendly staff, excellent facilities