Address: | 22 W Diamond Ave, Gaithersburg, MD 20877, USA |
Phone: | +1 301-869-3200 |
Site: | aktivautomotive.com |
Rating: | 4.9 |
Working: | 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 9AM–3PM Closed |
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Blair Roberts
I have been using Aktiv Automotive (previously Mathias) for several years. I have always been impressed with the honesty and fair pricing that they give me each and every time I take my car in. If the work they are doing only takes a few hours, I have sometimes just brought my computer and signed into their Wi-fi and gotten work done while I wait on my car. My most recent experience with them exemplifies everything Ive come to love about them. They provided me with a more than fair price for work to be done on my car. During the repair, other damage was noticed (damage which had happened at another shop, NOT Aktiv). They brought me into the shop to see the damage. I could tell a long drawn out story, but suffice it to say, the guys at Aktiv went WELL above and beyond what is to be expected, including giving their personal time and energy to help me. I continue to be a loyal customer and would recommend this shop to anyone!
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Brian Bechtel
Since finding Aktiv, they have serviced my e46 and upgraded it along the way, are very friendly to performance work, Kevin is very personable the shop and staff are great. never been mislead and never had a mis diag from them yet.. they have also handled my work truck and get things taken care of in a very timely fashion as they understand the need for as little down time as possible... if you have a BMW or anything else DO NOT HESITATE to bring your ride to kevin and listen to his suggestions your car will be solid... I have and continue to direct all my friends to them.. I try to watch my budge at all times and they are incredibly well priced and could command more if they wanted it.....
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Stephanie T
After a disappointing visit to a BMW Dealership, Aktiv Automotive provided the exceptional, professional service I have some to expect from a BMW Dealer. My 325XI runs better now than it has since I returned to VA in 2012. In addition to the service request I brought to their attention, they found an issue with the car that could have left my 2 yr old daughter and I stranded on the highway. The issue should have been discovered by the BMW dealership during their "27 point inspection." The owners have high standards, and nothing short of perfect will suffice. Thank you for your professionalism and honesty. It was refreshing.
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Ismaila Togola
I took my audi q7 to this shop and I would give more stars if possible, because this was the best experience I have ever had when it comes to taking my car to a shop to be repaired. Kevin, the owner was the most helpful person ever, he not only took time to research the cause of my issues, but after they started working on the car, they noticed that I needed less work than anticipated and made me save at least 60% of the total cost. I will recommend this shop to whoever needs serious, respectful, on time and going above and below service to satisfy the customer. Thanks for taking care of my car.
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Jun Alcanites
Aktiv is great!! I had a Dynavin head unit installed in my BMW yesterday. At the end of the day, the job was about 90% completed. It was not done fully because of a missing antenna cable and also because Kevin wanted to talk to me in person before splicing on some wiring loom to install the backup camera. The unit is operational except for the radio and the backup camera. Kevin didnt even charge me anything at that time since he said he doesnt want me to pay for an uncompleted job. When the antenna adaptor comes in, I will be back at Aktiv. I hiighly recommend Aktiv for your automotive needs.
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John Holdsworth
I brought my BMW 135i to Aktiv Automotive to fix a misfire issue, they had the car for an hour and had the issue diagnosed and the part in house in an additional hour. This is phenomenal service! I was able to have lunch with a friend and come back and get my car back and faster than it was when I drove in! I will be bringing my car back for some performance upgrades and walnut blasting that they recommended. All around great BMW shop, and would recommend to others. Thanks for getting my Bimmer back on the road!
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Tom Albrecht
After purchasing a used BMW X5 for my wife, a friend referred me to Aktiv Automotive. Kevin, did a complete review of the vehicle and recommended a few small maintenance items. He explained how to maintain the vehicle and what the future service requirements would be. I was surprised when he also recommended some great after market accessories and where to purchase them. Kevin was highly knowledgeable and honest. I will definitely be bringing the BMW and other vehicles back in the future. Thanks, Aktiv!
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Jeffrey B.
Superb shop from someone whose been in a lot of shops... My new Subaru got a hitch installed (hidden). It was done super fast and without issue. As a former PCA DE guy, this shop just oozes goodness from a car persons point of view. Good hands and minds, empathy, honest, and fair cost for skill set. If you want your car treated well and to get the right stuff done - this shop is a good choice. The people in the shop were super nice.
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Hsin-Jung Chow
I had my X5 serviced for a transmission change and Kevin was so easy to talk to. I asked for him to drain/fill 2x, and not flush it and he did it without hesitation, where as other Indys in the area I contacted seemed to want to do it their way only. I wish I found his shop sooner after having a few bad experiences at other shops.
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Sasivimol Siharat
I went to Aktiv Automotive from advice from a friend because they specialize in BMW. They fixed the front brakes of my BMW Z4 because a safety inspection said they need replaced. The service was quick, professional, and the price was good. Car feels good! Enjoyed the coffee machine! Thanks.
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Bill Knight
I was quite pleased with both Kevin, the owner, and Bill, who worked on my car. The service was what was needed for the car, they did not try to up sell me on things it didnt need. I found them responsive and very customer oriented. I will return for needed repairs in the future.
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Anonymous User
Weve taken all 3 (one car & 2 trucks) to Mathias for several years. They have been great, friendly, and honest! They get whatever is needed done quickly & accurately with the cars ready as promised. We will continue to take our vehicles there and recommend them to others as well!
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Greg Dennison
Been there twice so far, first time for maintenance second time for a ill timed bad alternator both times fantastic service. These guys arent your typical run of the mill auto repair shop they are enthusiasts. Definitely get your moneys worth, quick, honest 5 stars!
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Adam Jackman
Really great service there. One of my coworkers introduced me and Ive always been really happy with their service. Rare to find an honest mechanic. They dont try to tell me a million things are broken - they just get the job done and charge me for what I need.
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Mark Miller
I had my 09 335i worked on this week at Aktiv. Kevin was professional on the phone, got me in quickly, and the staff did a great job. I highly suggest them to anyone looking for quality service work.