Address: | 30 Hillwood Ave, Falls Church, VA 22046, USA |
Phone: | +1 703-536-4500 |
Site: | driveeuropean.com |
Rating: | 5 |
Working: | 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM Closed Closed |
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Steve Ferretti
When my BMW was out of its original warranty period I was very concerned about the quality of service I’d receive if I discontinued service at a dealer. I did my due diligence and checked out several shops that specialized in German autos. I read what reviews were available online and decided to try Drive European. It was the right decision. I could not be more pleased with the quality of auto and customer service I receive from Sam and his staff. These guys go the extra mile to make sure all required work is completed properly and to customer satisfaction. My last service was minimal but the car was washed and shining when I arrived. Even more amazing was finding the paint scuff on the side of my car was buffed almost beyond sight as part of the courtesy car wash. That extra loving care on their part almost brought tears to this motor head’s eyes. If you love your German car, Drive European is the place to take it.
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Anonymous User
Ive been spoiled my entire life - my dad is a mechanic and Ive never had to take my car to an auto body for a tune-up. I recently moved away from home and had a huge repair that needed to be made to my car. My dad, being protective of me and his vehicles, made me do a lot of research to find a reliable and affordable auto body in the area. A friend of mine recommended Drive European and I couldnt have been more impressed. They sent me a detailed report of the problems, the estimated amount for parts and labor, and requested my permission before proceeding. Once the work began, they kept me updated on timeline to finish. Overall customer service was excellent. Not only did they do good work on my car, but they went above and beyond by walking my dad through the project as well as providing me with a ride to and from the Metro. I will definitely go back to this place if I have future car troubles.
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Anonymous User
I have taken all of my cars ( RR, Jags, MB, BMW etc.) to Drive European for any service requirement, from major mechanical repairs to regular maintenance for well over 20 years. It is simply not possible to find a more qualified, honest and courteous auto repair business. Sam Dawood, the owner, is that rare combination of highly expert, personally dedicated and unreservedly honest, auto business owner of which car enthusiasts can only dream. It is without any reservation that I enthusiastically recommend Drive European to anyone searching for an import auto shop. You will receive expert work at reasonable prices and will never regret to have met one of the best in the field. FJK
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Matt .K
This is the best repair shop Ive ever been to. It was recommended by Joyce Motors since they didnt have the correct software to diagnose a problem with my Volvo, and I will definitely be returning and recommending all my friends and family to do the same. The entire staff is really nice and considerate, on top of being foreign car experts. I was quoted a price to scan the SRS Airbag system and when I picked the car up, I was charged LESS than the quoted price because the problem was easier to fix than expected. You dont see that everyday. I definitely appreciate that Sam, the owner, acts more as an advisor rather than a salesman pushing additional services/repairs on you.
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Ryan Underwood
This team is one of the most recent Brel life The and capable teams of auto enthusiasts and mechanics Ive ever met. They are extremely adept at what is unfortunately a lost art in the world of mechanicing these days.... troubleshooting. It seems most mechanics these days would rather replace than repair, and costs seem to shoot up as mechanics use a guess-and-check strategy of having you pay to replace various stuff one after the other until the problem goes away. The team at Drive European, led by the extremely friendly Sam, are a pleasure to work with. They are fair, capable and earn your trust. I have finally found the right place for my limited edition German car.
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Anonymous User
These folks are great. Ive been a car nut all my life and am very particular about my cars. With 3 of 5 European models in our family fleet, I started using Drive European after moving here 4 years ago and its been a pleasure since day one. Theyre expert mechanics, honest, focused, competitively priced and timely. Sam, the owner, is an enthusiast and small business owner that restores your faith in "customer service". He and his team painstakingly searched and resolved a problem wed been putting up with for years due to several dealers inability to locate. I highly recommend these folks to anyone looking for European import service.
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Patty Lundy
These guys are GREAT! I have a 1999 SL500 that needs TLC and Sam and his team provide it. They have worked on "Lil Blackie" about six or seven times in the last couple of years, providing routine oil changes and maintenance as well as BIG JOBS, such as replacing soft-top hydraulics, replacing AC unit, and brakes. They are always priced at least 25% below Mercedes Benz dealership service department and they always provide top-notch service. Mike drops me off and picks me up at Metro station (when they need the car for more than a few hours). Just recently, they even provided a couple of no-cost quick fixes!
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Amal Zaari
I bought a 2008 Mercedes Benz C300 from Drive European and have really been happy with my decision so far. The sales process was very easy and professional, and the service I receive at this dealership is exceptional. This is truly the best place to purchase or service your car needs. The owner (Sam) was outstanding. I have sent my car there twice and courtesies were superb. The proximity to Washington DC makes it very easy for me to service my Mercedes when needed. Well to say the least, everything about the place is awesome.
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Gary Messina
I have been going to Drive European for the past 22-years and have never been disappointed by Sam and his associates. Also, I have bought my last four cars for our family from Drive European; two BMWs and two Mercedes all of which were in pristine condition from both a mechanical and esthetic perspective. I cannot recommend anyone better in the automotive field than Drive European. I just had my new, from Sam, Mercedes serviced by Drive European and was done professionally, on-time and at a most reasonable cost. Outstanding job.
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Allan Gall
Great experience. Sam recently made a modification on a clutch master cylinder from an earlier year model to keep my manual transmission 1994 Jaguar XJS going. They also did the best wheel balance job Ive ever had for this car. He once diagnosed a problem on my BMW that I had complained about to the dealer several times while it was still under warranty and they had always said there was no problem. I recommend Drive European to everyone I know with a European car.
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George Despert
Sam and his personnel really work hard and well together. This was my first time visiting his shop. I thought I needed a transmission and was quoted a price of $5800 from one of his competitors and it turned out that I did not need a transmission and my final bill to him was $385.00. My wife and I were truly thankful to God for this good news. I highly recommend this facility for your car needs.
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Danny Gomez
Sam and the crew at Drive European are hands down the best! There has never been another shop that I trust with my car more. Sam and Marcus are always willing to take the time to explain exactly what happened and spell out your options. They are driven by customer satisfaction not money! If you decide to go to Sam I can promise that you will find yourself right in this spot recommending them too.