Buffalo Tire & Automotive
| Address: | 5757 Charles City Cir, Richmond, VA 23231, USA |
| Phone: | +1 804-226-0871 |
| Rating: | 5 |
| Working: | 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM Closed Closed |
Location
Photos 4
Reviews 16
MA
Max Pell
One word: Outstanding. My wife and I were driving north from Florida on a move with the USAF when I noted the tire pressure indicator light was illuminated in my wifes jetta. I pulled over outside of Richmond, VA and checked all four tire pressures, noting one was markedly lower than the others. Upon attempting re inflation, it quickly became evident that there was a leak and a quick yelp and Google search showed that Buffalo Tire was the closest shop. Concerned due to the fact that it was after 4PM, I called and was assured they would take care of us. After a patch attempt, it became obvious that the tire was shot and we were provided a thorough and courteous explanation of our options. We ended up replacing a pair of tires, however it took until well past normal business hours to get the job done. Furthermore, the technician had to dig the wheel lock key out of the spare area in the trunk which involved unpacking part of the trunk and then returning each item! Thats above-and-beyond service! They even let us have our two small dogs in the waiting area as we had no where else to take them. These guys are top notch. Professional, knowledgeable and courteous. Highly recommended.
GL
Gloria Douglas
Ive never in my life experienced such kindness from anyone! The owner of this shop saved me when my jeep broke down on the side of the road. He stopped to make sure I was alright and ended up fixing my car in the dark on a cold night. He had other plans, but decided to help me get where I was going. This was the night before thanksgiving, I was to visit my family in northern Virginia, I was alone, and I dont know much about cars. I would drive four hours just to give this man my business. To meet a complete stranger that would go out of his way to help me, has me lost for words. There are still caring, honest, kind people out there... Truly the kindest man that I have ever had the pleasure of meeting! I would recommend this establishment to anyone! Thank you again, you saved my holiday! :)
BJ
BJ Peace
I was having a rough day. My car failed inspection and the costs for critical safety repairs were going to be huge. The folks at Buffalo Tire not only gave me a fair estimate, they treated me like a friend and helped me to make the right decision for myself. That decision was to get a new vehicle and not give them money to repair my old one. Then they took it one step further and helped me find a safe and economical used vehicle that I could afford. I trust that they will treat me fairly. From now on, Buffalo Tire & Automotive gets all of my business. And if you are a single mom, you should take your car there too.
LO
Lorrie Quist
Buffalo Tire has performed work on my vehicles since I moved to the area. They are always fair, fast, cost effective and easy to deal with. Recently I took my 17 year old grandsons SUV to Scott for a part replacement. I asked him to go over it for safety concerns. He was amazing! Listed every thing out for me and spent time on the phone explaining what needed to be fixed. As soon as possible, the SUV will be back on the Buffalo Tire lot for additional repairs. Thanks guys for such great customer service.
DA
David Jackson
I hate putting out money for new tires but I knew I needed them. After looking around I finally decided on Buffalo tire. They took the time to explain the differnet brands, options and what made the most sense for me. I went with the bridgstone tires and noticed a differnce in the traction and driving of my car right away. I appreciate the help that I recieved from the folks at Buffalo Tire and would recommend them to anyone in the Richmond area looking for tires or auto repair work.
CH
Chanel P
Took my car here for inspection and the tire ending up falling off on the highway about a month later.. Told them what had happened and even though it wasnt due to their work, they fixed it because it wasnt caught.. They gave me no issues at all and were extremely nice about everything.. I would definetly recommend this place for any of your cars needs. I appreciate them being so helpful.. Especially (Will) I believe.
PE
Peg Ewancio
Blew a trailer tire on I-95 during our trip to Florida. Did a Google search to try to find E rated trailer tires that most regular shops dont carry. When I called they were as nice as could be. Had plenty of our tires in stock, and even gave us the best directions to get there easily in a 67 ft rig. They were able to fix the motor home a/c while we were there! Couldnt recommend them more highly.
RI
Rick Parsley
When another company dropped the ball on my business I had someone tell me to contact Buffalo Tire and they did EXACTLY what they said, for a reasonable price and I found their staff to be very professional. As a small business owner I highly advise using them ! They will get my business going forward ! Thanks for the good job and good customer service as well ~ Rick P
MA
Mark Lester
The best auto repair place Ive ever been to! They are trustworthy and do excellent work. Ask for Scott, he is professional and will take care of your car. Recently, they had to repair struts on my car that had become dangerously loose; they may have saved my wifes life with this repair. I highly recommend this shop!!
SU
sue roberson
This locally owned and family operated business rates top-notch with me. I was quite impressed with their excellent customer service, expertise and friendly waiting area where other customers were happily sharing their five-star reviews of this business. I will be referring Buffalo Tire & Automotive to everyone I know!
JA
Jake Hines
The last two years I came here for state vehicle inspections. in 2016 I got a couple parts replaced and this year ine of them had malfunctioned. Buffalo Tire took initiative to find out they had replaced that specific part the year before and replaced it under warranty for free. THATS customer service I appreciate!
CH
Chantelle Bradley
Family owned, honest, and ethical. As a female, Im always worried walking into a mechanic shop--afraid Ill be taken advantage of, but these guys took care of me, and took the time to explain "why" I needed what they were recommending. Not to mention, I like to give my business locally. They have a new customer for life.
GO
GordonGriggs
I bought some tires at pepboys for my dodge dually. Pepboys did not stock the correct tire valve stems and told me this place might have them. The staff at Buffalo tire sold me the valve stems I needed. Very friendly staff.
RO
Rodney Williams
It is obvious they know what they are doing. The techs found a couple of issues that could have been costly in the long run. The recommendations always seem to favor saving me money, which is rare.
GL
Glenn Cox
Always a nice and pleasant environment. Good prices on the tires. Im always sure the installation is done correctly by professionals. Its a great place for all your auto maintenance needs,
RO
Rob Poggenklass
This place has professionals. They did an excellent job, my car was in and out quickly. Having just moved to Richmond, I was worried about finding a place I could trust. Found it!
Other organizations
Photos
