All My Sons Moving & Storage

Related:	two marines moving reviews
Address:	208 Azar Ct, Halethorpe, MD 21227, USA
Phone:	+1 410-247-6611
Site:	allmysons.com
Rating:	3.7

Location

Photos 27

Reviews 4

Jennifer Illuzzi

Had terrible experience this past weekend. I was scheduled to move on Saturday, but only for the movers to show up to my house at 8pm. Since it wasnt feasible to move in the dark (one of the movers even asked me for a flashlight so they could see in the back of the truck) we agreed to bump the move til Sunday with reassurance from the mover that they could get to me around 2-3pm. So being optimistic I wait around on Sunday. By 3pm I was making calls with all the phone numbers I had of the driver and office, but no one was answering. So I just had to sit helplessly and wait. Around 4pm someone from the office called saying they cannot make it on Sunday, but they had Monday morning available. So I had to take a day off from work to move on Monday morning. They put me in a bind because Im anxiously waiting all weekend, my entire house in boxes, with my 3-year-old. Its not like I can just call another moving company and schedule for THAT moment. So I waited til Monday. The movers themselves were efficient, but not too much care was taken. They knew how to Tetris the boxes well, but didnt take much care for the "this side up" on the boxes nor the FRAGILE labels. Nor did they use plastic wrap to secure the dressers and desks. They just put the blue blankets on them in the truck. This was great for the travel, but when we got to our destination they were handing me my daughters clothes as they spilled out of her dresser in the truck. Then when it came to paying, I ended up paying more than they quoted me for. The entire process took 4 hours, but they charged me for 5 hours saying it was 4 hours of labor and 1 hour of driving. Even though the 1 hour of driving (actually 30 mins) was included in the 4 hour entire process. When I spoke to manager I just got the "Im sorry, this is the way it is" answer. The only compensation I got from this was an $85 in savings, but that does not even come close to the wasted time and money I spent all weekend waiting and taking 1 day off from work. In my mind, they have a terrible business strategy for gaining customers and there is a complete disconnect from the actual movers and the people in the office. Whoever is doing the schedule in the office is double-booking all the movers and contracting out. And the movers dont know what kind of job they are going to get until they arrive at the house. So it takes them a lot longer for their morning jobs and all the afternoon jobs get bumped. It would have been better if they had told me "this weekend is full, can we do it during the week?" But no, they lock you in and keep you hanging. I felt like the whole weekend was spent with empty promises, just apologies, and bad customer service.

Noobian Bruh

I used this company almost two weeks ago to move some things to another location. I chose it due to the positive reviews I read. I must admit they were on time for the move. That was great. The team lead (Antonio) came in and greeted me in a professional manner. He was respectful but boy did he reek with marijuana and stinky cigarette smoke. He was good with explaining the agreement/contract. They were given instructions from me and did very well with wrapping the items and loading them onto their truck. Upon arriving at the location where the items were transported to...they began to offload the items. The truck driver named Mike was HORRIBLE. His attitude was very distasteful. Mike tried to force a piece of furniture through the door and I heard and saw when he damaged the piece of furniture. Mike, upon being shown the damage he caused to that piece of furniture NEVER offered an apology. He looks at it and literally turned around and left out of the building. I was livid and even asked if Antonio and the other worker whose name I failed to get could bring in the items instead because Mike was so unconcerned about what he did. However, Antonio was extremely apologetic concerning the damage caused by Mike and even said “I don’t know what’s wrong with him.” Mike seemed like he didnt want to work that day. He became more aggravated when Antonio was told by their boss that they had a big job after my move that day because they thought their day had ended. Who wouldnt be excited about getting paid the amount of money they get paid for a 3 hour move that took close to 1 hr and some minutes? They also damaged another very expensive item but I didnt realize it until they were gone and we removed the plastic wrap that it was wrapped in. I will NEVER use this company again. Antonio pushed and pushed in the beginning how he could guarantee that this will be the best move that Ive ever experienced and how satisfied I would be and that they wouldnt damage my items. He spoke highly of All My Sons reputation. I knew it was too good to be true. At the end, I filled out a damage report and almost 2 weeks later I have yet to hear from anybody from this company. Good thing I took a picture of the damage form with my cell phone after filling it out. Please make sure you check ALL of your items. I would advise you to do your best to take pictures before and after. As each piece is wrapped and unwrapped compare the pictures to make sure there aren’t any damages irrespective to which moving you hire for your move. Lesson learned!!!

Erin Fanning

This the worst moving experience I have ever had. The movers had an arrival window of 8-10am. The truck finally arrived at 11:40 am. Much of my belongings were already in my new home...the movers were essentially loading what amounted to a studio apartment (in an elevator building). It took 3.5 hours before the truck was finally loaded and that was only because I finally pitched in to move furniture. Overall, the move took 8.5 hours & the movers damaged virtually every piece of furniture they touched & broke several things without bothering to mention it. They did not have the proper training to understand how to move a dresser or mattress. We finally just told them to leave the dresser in the hall, as they were going to either hurt themselves, or further destroy the dresser and wall. We moved it ourselves this morning, with absolutely no problems I might add (& I am a 52" woman). I do not blame these men...they are just trying to earn a living. I blame All My Sons. These men were not properly trained, either did not have the right equipment or did not know how to use it, and were sent to a job they could not handle. It was shocking, unsafe, and frustrating, and ultimately far more expensive than it should have been. All My Sons made up for "the misunderstanding" (?!) by reducing my fuel charge & eliminating the 1 hour travel time charge. Never again....

Misty Melton

I mean, its great and all that I didnt have to move all my stuff myself... but apparently the trade off is half the furniture I own now has a giant scratch or ding or something else broken/warped on it now. Thank god I didnt let them move any fragile items that wed packed. The kicker to all the damage being they make you sign a paper before they even start that says if you dont notice the damage before they leave, theyre not liable. But they clearly placed things in the house so none of the damage was easily noticeable and of course what are you going to do... keep them into overtime and have to pay time and a half while you look over every bit of every single piece of furniture? I wish Id insisted and that it not be "on the clock." So over the next couple days as I moved boxes out of the way and found places for things I got to discover that they scratched and broke everything, and Id already signed away any right to hold them accountable. I wish I could take back the $300 tip I gave them and the food I bought for them when I thought they were actually doing a good job and taking care of our belongings as they moved them from one house to another 10 minutes away. I have nothing but four letter words for these people. It took me a week after our move to be able to write this without simply cursing up a storm.