Address: | 2817 Manoff Rd, Halethorpe, MD 21227, USA |
Phone: | +1 443-709-5179 |
Site: | tlbackplumbing.com |
Rating: | 4.3 |
Working: | 7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 8AM–2PM Closed |
RA
Ray Grewe
Thanks for nothing. I had a pipe break forcing me to turn the water off in the house. I called Ty in the morning, he seemed knowledgeable and agreed to come over to fix everything between 2 and 3pm. By 4 pm Ty was still not here and had not called. I called and left him a message. By 4:50 I still had not heard from Ty. I began to worry as it was getting late in the day so I called and left another message. By 5:30 I still had not heard from Ty so I called and left my third and final message. By 6pm my phone rang. It was Ty! He hung up as soon as I answered my phone. I called him back to only get the ignore button. It is now 11am the next day. I still have not heard from Ty. I have had to contact a different plumbing company , and take an additional day off work to deal with a problem that should have been taken care of yesterday. If you could not take the job Ty you should have the professional courtesy to tell people. You have cost me time, money, and an additional 24 hours without running water. Extremely unprofessional. I wish I could give you less than 1 star. Thanks for nothing.
MI
Michael Hodge
So, Ive had my fair share of subpar experiences with contracted work over the last 6 months (while prepping my house to be sold). TL Back Plumbing has been the greatest exception to that rule. Ty has not only become my only choice in plumbing, but has now become my families primary plumber as well. His work is superb, and his demeanor is a testament to the true meaning of Customer Service. He was adamant about explaining the plumbing details and genuinely tries to provide the most cost effective experience...without skimping on craftsmanship. Through the learning process of establishing worthy primary contractors, TL back plumbing been the best choice by far. Im confident to recommend him for ANY plumbing job and proud to call him a friend.
TE
Teresa Chapman
My experience with TL Back plumbing was definitely a positive one. I found Ty to be not only an extremely knowledgeable plumber but he took the time to make sure I understood everything he was doing and why he was doing it. The rates were very reasonable and I felt confident that the job was done right. I have recommended TL Back Plumbing to several friends and Im sure they too will feel that the search for a competent, trustworthy plumber is over. Definitely earned a 5 star from me.
MA
Matt Barden
Ty is a great family man who loves his craft. He offers fast service and quick fixes the way most proud owners that run a company would. There are many reputable plumbing companies in the Baltimore Area, but few run by Master Plumbers that are willing to get their own hands dirty. Great rates and fast service, what more can you ask for?
LA
Larry Walker
I highly recommend TL Back plumbing , My sump pump went down during heavy rains and was at my door within 30 minutes after contacting, 2 hours later the plumber had installed a new sump pump and even helped with the cleaning, thanks again for the prompt service and savings!