World Gym

21600 Great Mills Rd, Lexington Park, MD 20653, USA

Address:	21600 Great Mills Rd, Lexington Park, MD 20653, USA
Phone:	+1 301-862-3488
Site:	worldgym.com
Rating:	3.4
Working:	Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours

Location

Photos 12

Reviews 8

Richard Pajooh

This gym is terrible and not maintained. The equipment is never serviced correctly and work improperly. For instance, I love to use a machine called the Stepmill. They have two at this facility and they are constantly broken, probably out of order around 70% of the time. The other 30% they are supposedly "fixed" when they are not. The things become death traps and liabilities. Ive busted my shins quite a few times from the belt or whatever mechanism that keeps the steps rotating breaking and me falling 3 to 4 feet immediately. Ive called corporate multiple times to complain about the condition of their gym and cardio machines. Yes my main gripe is the Stepmills because that is my preference but ALL the cardio equipment is in poor condition. For instance, the recumbant bikes do not have any foot straps. How can you effectively do high RPMs at a high resistance without foot straps? Its not possible. Stay away from the treadmills all together you will injure yourself. Thats just a couple examples...I could go on for days. They say that they will contact the manager and get back to me as soon as possible. Its been two years, Ive called them 10 times, and no changes. Also, lets delve into the mens room shall we? It is extremely unsanitary. They are always out of soap and paper towels. I went to this gym tonight, frustrated that both stepmills were out yet AGAIN along with a sarcastic note saying "Out of Order, THAT MEANS STAY OFF" or something to that affect, and opted to leave after using the bathroom. They had no soap and no paper towels. So every guy there is basically walking around with unsanitary hands. Please note that Ive mentioned the lack of soap and paper towels as well and nothing has been done. I have to bring my own soap to wash my hands I guess since they are too cheap to maintain this gym. The only, and I mean perhaps only positive of this gym is that they have a lot of equipment and weights are weights. Yeah they are rusted, bars are bent, the pads worn out and full of mold, but at least there is weights. Im very frustrated because Lexington Park doesnt have any decent gym within a 30+ mile radius. The other gym in California MD or World Gyms competitor is in much better shape but they dont have stepmills and the stepmills was the ONLY reason why I joined this gym. Its the only cardio I can do on a consistent basis without my injuries flaring up. This gym is right by the base, I do love the convenience of it being open 24/7, but Im beyond disappointed that its not living up to its potential. Please invest money in upgrading this gym and/or minimally fixing the equipment you have PROPERLY. Key word is properly, not a botched repair where it still doesnt work and will just break again in a week. I would much rather pay twice or even three times as much as I am now to get the gym Im looking for. Im quality over quantity, but unfortunately, their is no quality gym in this town or surrounding towns. Please have respect for the Worlds Gym brand, your members, and fitness in general...I doubt the owners will ever do anything about the problems here and honestly this place should be shut down. I also forgot to mention that the staff member who operates the place, usually late or 11pm or later, is a wonderful and very customer service oriented employee. You really need more staff like him that care about the gym and fitness in general.

Jemma Seat

DO NOT USE THIS GYM!! They might have friendly people but their payment company is HORRIBLE!! The WORST experience of my life. The "Customer Service Reps" dont know anything. They read everything off a script. I had one of them hang up on me. I sent my tag with a notice of cancellation to them OVER A YEAR AGO and they are STILL charging my account. Their only excuse was "we have no record of that." I asked to speak to someone else, even just a different rep, that would have more respect for a customer, and they told me that there "was no one else to speak to". Not only have they been charging my account for the past year but starting January 5 they deemed it OK to STEAL $85 from me. They have no respect for people, they are just out to steal your bank information and rape you for money month after month after month. HORRIBLE HORRIBLE people. And World Gym employees are no better! They dont even know what the contract states to tell you how to cancel your account. I had them tell me that all I needed to do was call over to Paramount Acceptance and tell them that my contract was up and to stop taking payments. Well THAT didnt work. Its all a huge runaround. No one knows ANYTHING about customer service.

Ozan Ozkan

Its not the best but its the best in town BY FAR! Yea stuff breaks, but theyre always fixing it. Equipment works 99% of the time, they really try. Yea it gets busy during peak hours but what do you expect? Really only 2 gyms in SOMD worth anything. Great staff... Mike is the man!! and Evan is great too! Only reason they lose a star is theyve cut their daycare hours down. At first they didnt charge for daycare which was a plus, then they started charging $10 a month which is still great... now theyre still charging but cutting their hours. Not going to go over well.

Jen Cardinal

All of the treadmills are broken. The ones that dont have a broken sign on them turn off on you while you are going 9 miles an hour. Also now that I am prepping for a bikini competition I need to pose. They now lock the door to the room so you can no longer use it which is ridiculous, I dont see why I am paying monthly for a place I cant practice posing in. I know a couple of members recently canceled their membership for not being able to use that room

Daniel Ehrich

Gym is fine but the Managers locked the TVs so every channel is news or something else! Not that news isnt good but its Sunday and the NFL is on Sundays! It would be nice to watch some games while running!

Anonymous User

This gym is spacious, clean and inviting. Friendly staff, motivating instructors and knowledgeable trainers.

b griffin

Nice people and atmosphere, but gym is overdue for a major renovation.

Anonymous User

Good work, thanks for your service..