Summer Street Auto Care
| Address: | 36 Dudley St, Arlington, MA 02476, USA |
| Phone: | +1 781-648-9751 |
| Site: | summerstreetautocare.com |
| Rating: | 4.3 |
| Working: | 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–5PM Closed Closed |
Location
Photos 7
Reviews 7
MI
Michael Pigott
This is the WORST customer service I have experienced in a long, long time. I dropped my car off on a Thursday, as my usual mechanic referred me to this place. My car was making an unusual noise, and he suggested I bring it here because he couldnt figure it out. I heard nothing from them for over a day (even after they said theyd let me know "soon"), so I called on Friday afternoon. The man said I needed exhaust and brake work. Fine. I asked how much it would cost. He said he would put a price together and call me back. He does not call me back. I call Saturday morning and a different man says he was informed that Id be coming by to "pick the car up." I asked if work was performed (without my consent) or not. He didnt know. So I went over and picked it up. Nothing had been done. Fine. I call Monday morning to see if a price had been put together. It had not. The man said for me to call back later in the day, and assured me hed have it done. I call at around 5:00. He still hadnt done it. He asks that I call "first thing next morning" and hed have it done. So I call first thng the next morning. Shocker, he still hasnt done it. He says hell "put it together immediately and call me right back." He does not call me right back. I call at 3:00. He says he still hasnt done it, and again assures me hed call me right back. He does not call me back. I did not call back either. I have never been jerked around so much by a business in my life. DO NOT go to this place if you want work done on your car. Theyll keep it for 2 days and not do anything. I guess they dont want to make money from me. Thats fine, Ill gleefully take it elsewhere from now on.
SA
Sarah Nabbit
My go to repair shop, even now that I live in Norwood. My family has been going to Kenny for years, and his repairs are reliable, priced fairly, and done as quickly as he can get parts. Always a great experience
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B McGonagle
They always ensure the customer is happy. They are very flexible, convenient and just great guys. Thanks for checking my heat, the old car is nice and toasty warm. As always you are the best. Thanks, Bunny M
WI
William Chrysanthos
Expert and honest, as always! Summer St. Auto has worked on 4 of my vehicles throughout their life and I have never been disappointed.
SA
Santiago Garay
Serviced car same day I called. Did not charge due to part malfunction under warranty, wont even charge labor. Very trustful people
A
Anonymous User
Best auto repair shop in the Arlington area. They know What they are doing, Been to 3 shops before i got the problem fixed.
MA
Margaret D
Been going to Kenny et al for years. Always reliable, always a clear assessment on whats got to happen to my car.
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