Car Zone Inc

486 Columbia St, Somerville, MA 02143, USA

Address:	486 Columbia St, Somerville, MA 02143, USA
Phone:	+1 617-576-9663
Rating:	5
Working:	7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 8AM–3PM Closed

Location

Photos 22

Reviews 10

Evan Stephens

Murph was excellent in dealing with my situation. Very honest and genuine. Brought my 98 Jeep Cherokee in to have the AC looked at, it had been in and out, and to have a leak in my rear differential fixed. Called and said leak is fixed for $20 and AC was serviced and running well for $150, $170 total, not bad. The issue was I went home and the AC was not fixed. I called Murph back and brought it in again. Picked it up assuming it was fixed, it was not. I called back a second time and he took a further look. Discovered it was an electrical short in my compressor. Offered to put one in from the shop for $550, but suggested to find one online and he would install it at NO further cost to me (honest guy!) I proceeded to ask if I did nothing what would happen, and he said he would re-imburse me the $150 original AC cost. That is a stand-up mechanic in my book. Ive travelled and lived in many different spots and have had to take my car in to a bunch of places, and usually get taken for a ride becuase Im not from the area. Murph was excellent, treated me as a friend, not as a potential huge profit for him. I really appreciated his help and honesty and I recommend his shop and services to anyone!

William Bradley

This is hands down the best auto mechanic in the entire city. I worked with Murph to resolve multiple dashboard lights (check engine light, airbag light) that were preventing me from passing inspections. Murph was incredibly helpful and understanding. He evaluated the car thoughtfully and with my best interest in mind. I dropped the car off with him in the morning and he called with brief updates to keep me informed and guided me through each decision we needed to make. He is incredibly trustworthy and his honesty is refreshing. I never felt like he was trying to trick me or squeeze more money out of me. He is truly an outstanding professional and he far exceeded my expectations. He went well above and beyond his duty to help me with my car and I am so grateful to have him as a mechanic. Long story short, I was able to get multiple items fixed and eventually pass inspections for a fraction (an order of magnitude lower) of the cost than what I would have had to have paid at the dealer or anywhere else. If you are having any problems with your car, I can 100% vouch that this is best auto mechanic in the city.

Lan Liu

If you have a problem with your car, you should really send it to car zone!!!! This is the most honest mechanic place I have ever went! I have been to this place twice, they either fixed my small problem without any charge or refer us to another reliable place since they dont have the required equipment. They are very polite and professional. I went there again today because another mechanic told me my car need to have the breaks and tires replaces at a total of $1000+. However, when I drove my car, the breaks works fine and feels right. After a check, they told me there is no need to replace the breaks and the tires can still be used for some time. They told me about the exhaust leak which I did smell while driving! Again, after a thorough check, they didnt charged me a penny. They assured me this is not a huge problem and can be fixed within $200 if the broken part is cut out and replaced and they direct me to the right place to work on it. I really really appreciate their honesty! Again, if you have a car problem, take it to them, you will never regret it!!

Nekia Parker

I have only had good experiences with Car Zone. Murph is very straightforward and honest. When he diagnosis your car, he tells you everything he finds that requires repair. Unlike many other mechanics, what he also does is tell you honestly what needs to be fixed right away, what can wait, and even if something is "broken" sort of cosmetically or superficially, but poses no real safety concerns while driving. This is HUGE! So often mechanics are out to empty your bank account at any cost, telling you EVERYTHING is wrong with your car. Murph is not in the business of robbing his customers. He runs his business in a professional manner and you can count on him for honest answers, reasonable prices, and good auto mechanic work.

David Li

I couldnt have been happier with my experience here. I dropped off my car here one morning because my brakes were squeaking. I wasnt sure of what to expect, because I had always heard general cautionary tales of unnecessary charges by overzealous mechanics. I received a call about an hour later, and Murph explained that the brakes were fine, but they just happened to make that noise because of their brand. He gave me a few options, and after I chose not to change them, he didnt charge me for the checkup, even though I would have been happy to compensate him for his time. Amazing!

Scott Roman

There is a reason why Car Zone gets great reviews. Murph is awesome. On multiple occasions he has saved me hundreds if not thousands of dollars. One example - my car was making weird noises - took it to a dealership and they told me my water pump was about to go and I needed to get it fixed asap and it would run me around $1,200. Took it to Murph and he told me the water pump was fine and fixed the car for a lot cheaper. It runs better than ever and 20,000 miles later no problems with the water pump. I wont take my car anywhere else.

Kevin Morine

Can I give them more than five stars? I have taken two different cars to Car Zone and they have been incredibly professional, polite and efficient every time. For small tasks, they dont even charge! Who does that? For larger jobs, they will give you a fair quote. For a mirror issue the dealership wanted over $500 for, they charged around 250. If your repair will take a short amount of time, you can wait across the street in the Dunkin Donuts. Will be returning here for all repairs in the future.

Zachery Schiller

I recently moved to the area and needed some small auto repair before inspection. I saw all the super high reviews and decided to try them out. Its honestly as good as the reviews say. They looked at my car and told me that the repair I thought I needed wasnt necessary and saved me a bunch of money. Theyre also super nice and flexible. Definitely go here if youre new to the area and worried about finding a new mechanic. Ill becoming back as long as I live in the area.

David Kravitz

Have been in for regular service (e.g., 100k mi) before, and received excellent service at a good price. This morning, drove through a puddle and one of the undercarriage shields got bent and was dragging on the road. Went in without an appointment; they took the car right away and fixed it up at no charge! Murph and his crew are the best. PS. Theyve moved out to 480-something Columbia St on the Cambridge/Somerville line.

Anonymous User

Excellent Service. Im generally nervous when dealing with auto repair, and being new to Boston I wasnt sure where to go when my engine was rattling. I brought in my car and they quickly identified and fixed the issue. The guys were honest and friendly, and as someone who has had issues in the past with mechanics, I can assure these guys are top notch and above the level. Highly recommended, two thumbs and five stars.