|Address:||286 Lebanon St, Melrose, MA 02176, USA|
|Working:||8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed|
I have two foreign cars that I have had serviced at Certified for the past 2 years. The repairs have ranged from routine maintenance to diagnostics associate with "check engine" warnings. The work has been done professionally, thoroughly and on time. It is evident that the technicians are very familiar with the cars as well as their service needs. The replacement parts are genuine and the costs are very competitive as compared to going back to the dealers for the work. They explain what was wrong with the part that was replaced. Jaime and Manny go the extra mile to insure customer satisfaction.
I have taken my cars in for various repairs and standard maintenance- they are very thorough, and give recommendations without making me feel like they were "trying to sell me" on unnecessary repairs. I will be taking my cars back for any repairs and maintenance that my cars might need.
They are fantastic. They are customer orientated and are who you want to fix your car. Customer service is excellent. Manny does a great job!