Address: | 1034 Main St, Winchester, MA 01890, USA |
Phone: | +1 781-368-9040 |
Site: | bavarianperformancegroup.com |
Rating: | 5 |
Working: | 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM Closed Closed |
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Anonymous User
I must say this up front, I went into Bavarian Performance initially just for a simple Oil Change as they were running a promotion. In spite of the Wonderful Deal that they were currently offering which was exponentially cheaper than a dealership. I spoke with Dave Richardson the Service Manager and also met with the Owner, both of which were nothing short of Extremely Helpful and Cordial which is something that I believe most Auto repair shops should strive for. Dave came back out and informed me that there was a V1 Inspection that my BMW was up for as well. I naturally gave them the Green light after they gave me another Phenomenal quote for the V1 Inspection. Unfortunately two more problems arose and Although I cannot say that I am happy that I had those problems but I am Thankful that the excellent Mechanic Crew all of whom I was introduced to did catch it in time which averted a series of potentially catastrophic chain of events. I was not happy shelling out the money but I can say that it was a lot easier knowing that I would have paid significantly less than I would have at a major dealership. Something else I would like to give Kudos for would be the fact that Dave brought me out while my car was on the lift While Him and Pat the Mechanic working on my car pointed out and showed me many different things that I would eventually need to do for Preventative maintenance. They did a nice job of presenting a low pressure clean and professional environment; and Dave new the Drill as he has been a BMW owner for Quite some time. I truly appreciate the work and honesty that they exhibited. -Tyler
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Anonymous User
Servicing 2 cars there on a regular basis - for a reason. I have an E39 M5 and an E52 in service at BPG. A previous car, an E46 330Ci, was also serviced by them. I found the guys through their sister company that builds performance diffs (bought 2 for my race car, also very happy with them). Unlike some BMW dealers the guys are not just randomly replacing parts after plugging in diagnostics. I like the level of service and communication: they do not only have a great level of experience and know what they do, they are also happy to explain what is going on, what the circumstances/causes are, and make sound recommendations (including NOT to repair/replace something at the present point in time, fluids to use etc.). Tip: they also do PPIs if you consider buying a BMW. I did it for my M5. It was around 100 bucks and worth every Penny. Only downside are the hours: closed on Saturdays and only available until 5pm.
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Steve C
I brought in my 650 because I had been hearing a grinding noise in the brakes and suspected that I needed new pads. Of course, the day after I made the appt, the noise stopped, but I still brought the car in. Dave was great, the place is amazingly clean and his dog is darn cute. They arranged a low cost rental for me and I was off. A couple hours later, Dave calls and tells me the pads have plenty of meat on them and they inspected everything and it all looks fine.. Something probably got stuck under one of the pads and finally got free. So I get there to pick up my car, and there was no charge, except for the rental, which is totally fair as its from Hertz anyway. I was really impressed with their honesty. I was totally prepared to drop several hundred bucks that I obviously didnt need. Im not sure if other independent shops would have been that honest, but Im glad Bavarian was.
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Vivek Sable
I have been going to Bavarian Performance Group (BPG) for several years now. I have taken my previous two cars, a 5 series, and mini cooper here for service. Dave is very professional and friendly, and the whole staff really cares about the customers. Recently, I took my still under warranty 550i for diagnostics to BPG as the local BMW dealer was not able fix the issue. BPG acknowledge the humming issue. They recommended that I take the car back to the dealer as the car is still under warranty to replace the wheel bearing (costs $800 to replace). The best part is Dave waived the diagnostics fee as I have been a long time customer!! Needless to say, I will be going back tp BPG for all my non warranty service.
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JA Betances
Shopped around available DINAN specialists in my area before committing to an upgrade for my car. Andy and the folks at Bavarian were by far the most helpful and upfront, even without me committing to get the work done there. Once there, they took the time to answer all of my questions regarding my vehicle, even explaining to me why I shouldnt do certain things to the car. Easily could have had me come in to do these things and get my money, but paradoxically have earned my future business, and that of my fellow enthusiasts, by providing me with courteous, honest advice.
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Snivacs
I dont usually get work done at a shop but lack of time and the complexity of the work I needed done it made sense to have someone do the work for me. From recieving the more than reasonable quote to getting the work completed was fast. I did have a small problem with the car after picking it up and the way Dave handled it was above and beyond expectations. I will use them for future work. Based on my first experience I recommend these guys if your bimmer needs some love.
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Mark Allen
When I finally acquired a BMW my mechanic told me he lacked the experience to work on it. I located Bavarian Performance Group near my work and have been very happy with my experience since. They have performed major work (head gasket/head rebuild) and normal maintenance flawlessly. They keep in constant communication, stick to the estimate, and have continuously exceeded my expectations. They certainly have a high level of experience and only use the best approved parts.
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Michael Tourville
I cant say enough about the knowledge and professionalism of Andy without his vast experience I would have had to bring the car to the junkyard. My 325 would die while going down the highway (very scary). Andy was able to figure out the catalytic converters were clogged. And worked with me to come up the most economical repair. I have my car back now and it runs better than it has in years. Thank you BPG.
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Cesar Hernandez
This place is amazing..They made you feel like home and the service is great. Something that I really appreciate about this place is their transparency to tell you about what problem your car might be facing. One time, I even was welcome to come to the place where they fix cars and I was impressed by how clean the whole place was. In addition, the waiting room is equipped with Wi-Fi, NetFlix and great TV.
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Anonymous User
After years of BMW dealer service, during which I never even met an actual mechanic, its great to do business with a small competent outfit, where a mechanic is more than willing to take you into the shop and show you exactly what needs to be done NOW and what can wait, and why. Nowadays, Bavarian is caring for both our BMWs, a E46 330i ZHP and a Z3 M Roadster.
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Jean Rivera
I was looking for a good BMW mechanic around my area. Based on previous reviews from customers I choose BPG...Great choice! They perform brake fluid flush and install Jack Pads that my car was missing. Dave was great answering my questions (first BMW) and concerns. I would definitely recommend this shop to any BMW customer.