PC Healthstop

1291 Worcester Rd, Framingham, MA 01701, USA

Address:	1291 Worcester Rd, Framingham, MA 01701, USA
Phone:	+1 508-875-4888
Site:	pchealthstop.com
Rating:	3.2
Working:	9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–12PM Closed

Location

Photos 23

Reviews 12

Richard Lerner

Scammers I bought their "plan". One pays around $200 for a years worth of being able to bring in the computer and get it cleaned up from viruses and get it restored to smooth running . I also, at their recommendation bought a virus protection program. Not only did the virus protection not protect my computer, but when I brought it in to get fixed they said that they couldnt do it without some outside software. During the time I went to look for the necessary software, I left my computer there. Somehow, they managed to get the fix they needed about three weeks after I dropped it off. Coincidentally, this was two days after my contract had run out. They praised themselves to the moon, and then said that they wouldnt give me back the fixed computer unless I bought another year-long contract from them. When I said that I wouldnt pay it, they put my computer back in its broken state to return it to me. They never called me to say that they had found a fix but that it would cost additional, they never asked for permission to spend more of my money, They were sure to tell me how wonderful they are and how they werent "going to argue with me." They are arrogant and imperious, and if Im going to have to pay someone to fix my computer, Id rather it be at some place where honesty and forthrightness are important. You can bring your computer here, but I dont know why you would.

Anonymous User

Price Gougers, This was back in 2007 but for 80 dollars i bought a 2.5" kingwin external case for an IDE Laptop Drive. The only reason to spend that much money on an external case without a drive is because I needed to recover some documents from my old dell to transfer them onto my new alienware for school. If you look on Kingwins website they list the case for about 20 at that time. It worked intermittenly at best, but I was able to recover what i needed and use it as an external for a year before it would just spin up the drive and then stop, then spin and stop repeatedly. So it cost me 80 dollars for some "high quality components" for a desperate college student to recover some lab reports and english assignments. Try Newegg if your looking for parts and not in a hurry, if you are in a hurry and need it that day its going to cost a fortune.

Ralph Zazula

Scam operation. Cannot be trusted in any way. Will lie, deceive and do anything to get you to pay, then pay more, then pay yet again. In the end, PC Healthstop is not likely to even fix your problem, just charge you more and more and explain that they tried "everything". The laptop was given to them with a minor problem but fully functional for a diagnostic only. The changes that PC Healthstop made to the unit crippled it from ever booting and they recommended paying them to "recover" the data. What they did to our laptop was criminal and we are contemplating file complaints with the Attorney General and in Civil Court.

Anonymous User

Ive purchased 3 computers (1 laptop and two desktops) from PC Healthstop over the last two years and my experience with the staff and quality of services has been nothing but exceptional every time. If i have a problem with the computer. I drop it off in the AM and its usually ready to go by the end of the day. I purchased a maintenance plan so usually theres no cost for the service. I used to buy my PCs directly from Dell but ive fount it to be a much easier experience buying the computers directly at the store in Framingham.

Mike Humphrey

I brought my PC in for a security cleaning and even if it was cleaned, THEY warned me it was still slow. . . . and it is! *and this is a Healthstop?* They suggested I may need to upgrade my hardware but I think there is still malware on the PC which they couldnt remove. Unlike other PC repair places, there was no demo of the PC when I went to pick it up. They just put it in my car. Get a demo before you pay or better, yet, find a better PC service and repair place! My PC was obviously not repaired!

Anna Shaw

Excellent service from these guys! never had a problem with service, price, or anything of the sort, and they have been the ones entrusted to fix my computers for years now. The owner, Gary, is a very straightforward man, and when I brought a laptop in, he flat out told me once they looked at it, that it wouldnt be worth fixing, because the motherboard was dead, and rather than spend close to 300 bucks on it, it would be better to look at newer laptops. Would highly recommend working with them!

Roxanne Coin-Zinder

I came in there a few weeks ago. The place looked like a third world electronic junk yard. After waiting to talking to a "tech" about a virus on my I pad had he said they usually dont work on them but he could fix it if I waited. I came back and picked it up. Got back to my hotel and it would not boot up. After I called them back and said what happened the "tech" asked if I had backed it up. He said " I you have it backed up then I suggest restore everything."

Anonymous User

If you are a true computer novice they provide the service level you need but there prices are just crazy. After an $85 diag fee they offered to install a 2 gig laptop memory chip in my dell laptop that dell sells for $33.00 their price $199. In this world of the internet I find this outragious. I will not be a repeat customer. Their diagnostic skills were not that great either. I had to do the thinking for them. I was hoping for a little more from them.

Anonymous User

I brought my laptop to PC Healthstop because it was running slow and having some various other issues. They quickly diagnosed several problems, called me to discuss and then fixed them up for me for a very fair price. I do internet work, so being without my laptop for more than a small portion of a day is a real setback. I was very pleased with their work and frequently recommend their shop to my friends and family. Thanks!

Lizzie Merrill

I was traveling through Natick for a wedding when my computer died a terrible, terrible death. These guys were able to help me, save most of the information off of my hard drive, and install a new hard drive all in one day (around my hectic schedule). They went above and beyond and were extremely cheerful and helpful the whole time. I cant recommend these guys highly enough.

Kate Grynkiewicz

Their service is great and all the employees are really friendly! You can tell they care about making sure the customer is completely satisfied with the work that was done. They also have a good sized selection of different types of computers and accessories! I know Ill be taken care of at PC Healthstop.

Anonymous User

Just purchased a brand new dell vostro from pc healthstop. They were very friendly and professional. cloned all of my old data right onto the new machine. prices were very competitive with dell. And the service is priceless what a pleasure not having to call india when I need support.