FedEx Ship Center

300 Century Dr, West Boylston, MA 01583, USA

Address:	300 Century Dr, West Boylston, MA 01583, USA
Phone:	+1 800-463-3339
Site:	local.fedex.com
Rating:	3
Working:	9AM–7:30PM 9AM–7:30PM 9AM–7:30PM 9AM–7:30PM 9AM–7:30PM 10AM–5PM Closed

Location

Photos 12

Reviews 24

Brad B

Horrible service and lazy lying drivers. I got a notification while tracking my package that 15 minutes prior the driver came by my place of business rang the bell and we were closed so he left a notification on my door for an attempted delivery. The problem is that I was at work all day waiting for this package and the bell never rang. The driver never came by and there was no tag left on my door. It is impossible to speak to a human when trying to contact customer service and the virtual assistant feature on the site is a joke. The shipper did their part in getting my package to me in 2 days which I paid for but thanks to FedEx and their incompetent lazy lying drivers who cant be bothered to get out of their truck walk 5 steps to the door to deliver a package I will not have my package for Christmas even though I paid for expedite shipping. Very very unhappy disappointed customer and expected much more from FedEx. If I could give negative starts I would. fedex, I hope that you do something about this horrible trend that your drivers are setting and atrocious customer service. Not even close to professional or catering about due dates or their customers

Mehtab Singh

I was expecting my sons US passport to be delivered in Shrewsbury, MA. It was delivered on time, only at the wrong address. The guys cant tell the difference between 2 clear letters of the English language, which can only be the reason for making such a stupid error and delivering it at another building. Fortunately, I was able to find the package in the building next to mine, which is where it was dumped, and yes this is an extremely important legal document I was awaiting. After I got a call back from Fedex, the man on the phone had nothing else to say except "I dont know why he would do that". Please teach the English alphabet to your delivery guys. Its only a package for you, it could mean someones life for them! This dispatch was from West Boylston, MA.

Larry Kinnear

this company is the worst ive seen.every time I had them deliver it has been bad. just yesterday I got a order from amazon containing 3 pairs of pants.and what did they do???????????????????????????? they left the box in the pouring rain!!!!!!!!!!!!!!not even a bag over it..every thing was soaked!!!!!!!!!!! then one time I had a package that they said they delivered and said he left in my garage.which I never had one.....I guess someone stole it.just a warning im calling amazon about this last shipment. drivers dont seem to care.if you order on 2 day shipping plan on 3

brallan sanchez

I dont this postal office i paid for amazon prime to get this phine i order for yesterday and the driver was unavailable i missed a perfectly job interview that they were interested in me to hire they were going to let me know when i can show up so i can sign some papers so i can get hired but i missed the it than westboylston

Buddika Peiris

I was expecting a package today(Saturday) at 10.30 am. At 10.42am my door bell rang. I came out within 30 seconds and did not see the delivery guy. Then I called to customer service and they said I have to weight till Monday to get it. SO you may have to have a motor bicycle ready When FedEx come to your door.

Jennifer Briggs Jenkins

This location is outstanding. I completely trust the staff and they always go above and beyond. As a small business owner-it is very important to have reliable shipping service. I have been going there for 11 years and only have positive things to say!

Randy Ryder

They suck. 1 delivery try with note. Then after telling us that they would deliver it at 8 PM next day they stopped twice on same day and note said final delivery. Now have to go to West Boylston to pick up.

Darrel Ramos

I order something online and my package has been there for three days and their always changing the delivery date // this place needs a major fix because I order for express not 6 days later.

Pepe La pew pew

Just get in, get yours and get out. Most times there are only one person working the counter regardless how many customers are waiting. Be patient and dont expect much

Nicholas Dutcher

One person working counter. Been waiting for over 20 mins with only one person in front of me. All this for a hold for pickup. Not even an knowledgement of being here

Dave Lawler

While FedEx service is, in general, abysmal, the staff here is always efficient and helpful. When youre forced to deal with FedEx, definitely deal with it here.

Christian Nagle

Told me they could hold a package for three days because it was sent to the wrong address. Returned it to sender the next day. Unreliable.

Joshua Youngsma

I visit here to pick up, drop off, or find out what went wrong with a shipment. The people here have always been very helpful and kind.

Niranj Chandrasekaran

A little hard to spot this place. The lines were not long the times I visited this place so the waiting time is minimal.

Eric Merced

Always a nice, friendly environment with FedEx Agents always willing to go above and beyond to help.

Alex LaHurreau

Expect to spend at least 30 minutes here, since only one of the "on duty" people is up front.

Raymond Dennehy IV

They took my dad ! He wont come out, he stayed inside! Hes looking for his package?