Address: | 334 S State St, Ann Arbor, MI 48104, USA |
Phone: | +1 734-663-0393 |
Site: | orbithair.net |
Rating: | 4.3 |
Working: | 9:30AM–8PM 9:30AM–8PM 9:30AM–8PM 9:30AM–8PM 9:30AM–8PM 9:30AM–5:30PM Closed |
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Jennifer Minty
I have been to Orbit before when Wendy was still there, and left very satisfied. I am one of those people who goes a long time between haircuts for some reason (and I really shouldnt). I saw Claire this month. She was great with the initial consult of what I wanted. I just needed enough to pull back into a short ponytail for work and gave her creative freedom for the rest. I wanted a very low maintenance cut, 1 or 2 products max to give my fine hair that oomph it needs to show off its natural waves. Claire did a spectacular job, I have received nothing by compliments on my hair. I am definitely going back to Claire to keep this up! She is super easy to converse with and we had a great time. Everyone is super friendly and I love the atmosphere too! It is downtown Ann Arbor, so definitely plan ahead for getting to the salon (it is upstairs, but there is a visible sign on the street)...if you need to park I highly recommend making an appt for non-rush times (mid morning, mid afternoon), otherwise you might run late d/t lack of parking! Check with the receptionist when you book your appt, some stylists only take cash or check. Claire takes cash, check and credit :) (double check anyway)
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Jen Lynn
I made an appointment at this salon for around 5:00 pm so traffic downtown was awful. The location is terrible, hard to find, and there are several rush hours on campus as students are all rushing to get to their next class. There was no parking and the salon had no free parking for its customers, so expect to pay extra for parking. I had to walk a few blocks from the parking structure to the salon. I thought I gave myself plenty of time to get down there, I left work at least 45 minutes before my appointment and my work is only 5 miles away. But I was late by about 15 minutes. I finally enter the salon and my stylist is getting HER hair done, and said that she cant take me because my appointment will run into her next client. It was a big waste of time, and they were not customer oriented, friendly or helpful at all. I will NOT go back to this salon. I immediately called Tricho salon at Briarwood, who got me in right away, the stylist did an excellent job and I could not have been happier, so the day was not a total waste.
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Ronnie Vail
I had an appointment scheduled with Jessica at 1:15 on the day of a blizzard. The salon contacted me around 12:45 to let me know she was running late, which I appreciated. I got there at 1:45 and wasnt seen until about 1:55. By 2:15 she had "finished" cutting my hair and, because she was running behind, pushed me onto someone else (who also had a client waiting) to get my hair blown out. This second stylist spent about 15 minutes blowing it straight and left it damp and curly, which by any standards looked pretty terrible. By this time, Jessica was already cutting another clients hair. I was very unhappy with my cut (it looks like an ugly triangle) but felt I couldnt say anything because everyone was with new clients already, and I would either have to wait or interrupt another appointment. I couldnt have felt less important and paid $65 for a cut Im going to have to get fixed elsewhere. While this may have been a specific situation, I wont be going back to Orbit.
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Alexandra Majauskas
Mel is an excellent stylist. She understands how to cut hair based on length, texture, and facial shape. Whenever I go there, I get two cuts--one cutting the hair to length/trimming the split ends and another to texturize, shape, and create a style conducive to my hair type (fine, but a lot of hair porous, and oily) and facial structure. This is rare, most stylist understand how to cut to length, but little else. Ive been to multiple stylists in the past few years at reputable salons in the tri-county area, and Mel is by far the BEST, no contest. I get compliments on my hair frequently, with people often telling me how well it is cut to my face structure and shape, She also is a really funny, friendly, and honest stylist - if It wont look good, shell tell you! Getting a cut from Mel is life changing, if I lived out of state, Id fly back once a quarter to get a hair cut from her...thats how good she is.
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Meaghan Douglas-Lyman
Best salon ever! Have been going there for at least 10 years...ALWAYS see Jess or Claire and ALWAYS leave super happy...EXTREMELY good playing with color and experimenting with new ideas (although I tend to stay in the reds)..They are truly artists..Quite frankly, they are worth waiting for AND worth the pain in the ass downtown driving/parking is...in fact, its the only time I go downtown anymore! Not only are they super talented, they are both very good people... Will never go anywhere else!
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Anonymous User
Ive had great experiences at Orbit, particularly with Shannon. She asks questions about your hair type, styling products, techniques, as well as what you want and helps you to understand what will and will not work for you. While shes styling she explains what products shes using and why, and even why shes blow drying a certain way. It helps to re-create the look later on. Plus she gives a cute cut! One setback: cash or checks only, she doesnt accept credit.
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Amanda Hampton
Just received the worst hair cut of my life. I asked for thick face framing and instead received what I can only classify as "seventh grader bangs. Along with that, there was random lengths cut in the attempt to do layers, but instead, my hair now looks disheveled and awful. The reason I am giving 2 stars is because I did not have to pay for the cut because I was so unhappy with it. They do great customer service, but the haircut was overall not great.
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Anonymous User
I just got my hair cut by Josh at Orbit, and he did a great job. My haircut before him was a mess and I was nervous, especially since I was cutting it pretty short. He took the time to make sure we were on the same page throughout the whole process. My cut turned out great! He is super nice and I would definitely go back. He also accepts credit card which was very convenient. Thanks Josh! :)
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Anonymous User
Ive gone there about 5 times in the past 2 years, and I absolutely love it!! The best stylists are Josh, Claire, & Jennifer. they definately know what they are doing. And if you bring in a picture of exactly what you want, they will do it ten times better!! :) just dont go to Shannon, she charges alot and shes a weirdo, and her cuts arent as good.
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Anonymous User
go see wendy - she is amazing! after having multiple hair disasters in the detroit metro area, i was so grateful to find wendy. she is knowledgeable and easy to talk with. she listens to your concerns and will approach your hair with care and individuality. i have fine, straight hair this is often over-cut. go see her... you wont regret it.
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Anonymous User
I have a horrible experience with Jessica. She sounds what she is talking about but Definitely she doesnt know how to apply them. The haircut was so outdated and very choppy and UNEVEN!!!! I guess I picked the worst hair stylist at Orbit! I need another haircut ASAP. I cant even stand a day with this haircut.