|Address:||3736 West River Dr NE, Comstock Park, MI 49321, USA|
|Working:||8:30AM–4:30PM 8:30AM–4:30PM 8:30AM–4:30PM 8:30AM–4:30PM 8:30AM–4:30PM Closed Closed|
Highly recommended! Replacing a roof is a major project, not to mention expensive, so it’s a good idea to learn as much as possible about roofing, how roofing companies work, get recommendations, and obtain several bids before making a decision. The roof on my small 1950s bungalow was showing its age and had a few leaks over the years so it needed replacement. I decided early on that I wanted to go with a local company with an established record of quality work and offered a good warranty. This criteria eliminated a lot of roofers, and I narrowed my choices to three companies that had solid reputations in the community. All the companies I contacted had good reputations and recommendations, and the bids came in about the same. But I chose West Michigan Roofing, and recommend you do too. Edward, the Grand Rapids branch manager, did a thorough inspection of my roof and provided an in depth explanation of the process, the how and why of the materials that go under the shingles, installation, the shingles themselves, their crews, and warranty options. He did his homework before our appointment, arriving (on time) with overhead photos of my house and identifying areas of concern. It was a lot of information – some might say too much -- but it gave me confidence West Michigan Roofing would do a great job and stand by its work. They also offered a wider choice and quality of shingles than the other companies I contacted. Having a roof torn off and replaced is disruptive in the best of circumstances, but especially when you have a shared driveway as I do. My neighbors report that Dale, the supervisor and the work crew were conscientious and polite (I was at work while they were there). It turned into a two day job as the crew discovered there were three, not two, layers of shingles on the house. Yet the crew cleaned up at the end of the first work day, and when I came home at the end of the second day the only way you’d know they were there, other than the beautiful new roof, was the dumpster in the driveway. They also did a good job of protecting perennials and other plantings in my front yard. It hasn’t rained (or snowed—it’s June, after all!) since the roof was installed, but I can’t imagine that there will be any problems with the roof. And in the unlikely event there are, I know West Michigan Roofing will stand by their work. I encourage you to contact them when you need to replace your roof. You won’t be sorry.
Phenomenal Experience!!!!! We would recommend West Michigan Roofing based on several major factors. 1.) Timing: Reasonably punctual from initial consultation to crew showing up, and efficiency in completion. 2.) Professionalism: The initial inspection, thorough product explanation/ knowledge, Felt comfortable with the entire staff from A-Z. 3.) Product Choice & Warranty: Thorough explanation and we actually received a registered warranty from the manufacturer!!! 4.) Finished Job: WOW!!!!! They went above & beyond our expectations. We find ourselves being pretty particular and hard to please at times, although our grading may be based on a sliding scale.. Our experience is more than words can express. We still get plenty of compliments from Friends, Family, & Neighbors. Our house went from the "Ugly Duckling" to the Gorgeous Swan. Thanks Again to the entire Staff for a lasting experience, you definitely set the bar high
Craig Eby Jr
Mike with West Michigan Roofing went above and beyond to make sure that we were extremely comfortable with such a large investment when we needed a new roof. No one WANTS to spend the money on a new roof, but when you need it, you need it now! The entire process was extremely quick and efficient. Mike originally quoted us a two day process due to the steepness of our roof, but we were pleasantly surprised when the job was done in a single day. With a full tear off, we did not expect that. Everything was cleaned up very well and we found less debris than expected once the crew waa gone. I can not recommend West Michigan Roofing enough, to the point that my sister, my father (90 miles north in Cadillac) and his neighbor all have used West Michigan Roofing from my recommendation and are all extremelt happy
After reaching out to several roofing companies in the area, and speaking with Edward of the Comstock Park office, it became apparent that the attention to detail and the attention to the needs of the customer made West Michigan Roofing the easy choice for my roofing project. Edward stayed in contact from start to finish, and the crew that completed the job were very courteous and personable. Throughout the process, protecting my home and extensive landscaping were of utmost importance to them, and the most that I could find after cleanup was a business card size piece of old underlayment. Fantastic attention to detail. Great job done by all, and the roof looks great!
We are extremely pleased with the roofing job done on our home. From the first moment the we met with their salesman, Michael Ryan, we were impressed with his professionalism and knowledge of materials that would be best for our project. He was very informative and put us at ease that he would be the contact throughout the entire process. He was readily accessible. All timeframes were kept, everyone was punctual and all expectations were exceeded. There were a couple of small issues but even those were promptly resolved. We highly recommend West Michigan Roofing and Construction and would definitely use them again.
Called to get a quote on gutter installation. It was found using web search and theit website list gutters as work they perform. They said they would call back in a couple of days to set an appointment for a quote. A couple of days later they called and said sorry we only do gutter installation on homes with roofs they installed. I wish they would have told me up front and saved me a lot of time.
Was mostly happy with the work, but the communications throughout the process were lacking. We had no idea what crews were coming on what days until they showed up. Additionally, quite a bit of debris was found all around the house after completion. Finally, a piece of fascia blew off the side of the house with the first strong wind and now has to be replaced.
Craig Eby Sr.
Thanks to Michael for making the whole process simple and prompt. Crew was on time and completed in one day just as promised. Extremely windy that day and workers cleaned up everything even down the street !! So many compliments and have recommended to neighbors who have already signed to have their roof done too. Thanks again!!
Michael was great to work with, very knowledgeable and explained everything. The day of construction, the crew was there right one time, and were able to finish faster than was quoted. The roof looks great, and neighbors have been giving me compliments on it.
From the first meeting with Clayton, to the final clean up, they did everything they said they would and more. On time, considerate and great site crew. Great communication by Clayton throughout the process. Made everything seamless, and easy.
Great company to work with. We are extremely satisfied with the outcome of our roof it looks awesome!! Great experience, would highly recommend them. Thank you West Michigan Roofing & Construction for a job well done.