Auto-Lab Complete Car Care Centers
| Address: | 16500 Silver Pkwy, Fenton, MI 48430, USA |
| Phone: | +1 810-750-9000 |
| Site: | autolabusa.com |
| Rating: | 4.5 |
| Working: | 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–2PM Closed |
Location
Photos 3
Reviews 21
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Kelli Garman
Barb Bishop, one of the two owners of this company, is a very honest and humble person. You do business with people you like and people who are honest with you, especially when it comes to car repair shops. Barb fully discusses what needs to be done, and the break down of the cost, so there are NO surprises to you as a customer. Barb is a very giving person. What impressed me the most about Barb is when I got wind of how she gave a single mother a transmission for her car around last Christmas because this woman could not afford it, but needed a car for her work and kids. What auto repair shop have you heard of doing that? I encourage everyone who needs these services to go see Auto Lab, you will be extremely pleased.
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Quentin Groce
Deb and her brother are amazing. I took my new to me 2014 Mazda CX-5 to see why some lights were coming on that stated I needed maintenance and a tire rotation. Personally I also felt there needed to be a slight alignment. Their tech took it back and fixed the issue and did an once over on the vehicle too to see if there was any upcoming things I should be aware of but all was good! They truly take the time to listen to the issues you are having and make it super easy to have them fixed. Would highly recommend their team. BONUS they are really friendly on the phone and having worked in the auto world previous, we know this is rare! Big or small issues, they can fix them all!
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Linda W
When returning home from a trip our car broke down and was taken to this Auto-Lab after closing time. They contacted me in a timely manner the following day and were so helpful through the entire process. Our old jalopy wasnt worth repairing and they connected us with a local scrap yard. Being from out of town it was comforting to have someone like Barb and Dave (owners) help with all the details. Barb never once made me feel like I was asking too much of her. This was by far the best customer service I have experienced in a long time.
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Mark Mayhew
Recently it was so cold out that the outside door latch on my Camary snapped off when I went to open my door (at 5pm). I took it in, Barb and Dave told me not to worry. Left it overnight, and was able to drive away the next day all fixed up. Also, the light bulbs behind my instrument panel had burned out. Dave had one of his guys fix that for me also. I recommend Auto Lab for any problems you may have. Been a customer for over 10 years, never had problem they couldnt fixed. Always a pleasant outcome to any situation.
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Marcie Cardinal
Barb and David and their staff are THE BEST! I have taken my car to them a few times now for different issues and each time they are very clear with what is wrong and what needs to be fixed immediately versus what may not need to be. They are quick, however not to the point that they rush and miss anything. I would highly recommend them to anyone looking for a reliable and trustworthy place to take their vehicles!
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Lori Tomlinson
I would recommend Auto Lab to anyone. They are just good people and their prices are reasonable. I took my car in for brakes because another company told me that I needed brakes. Auto Lab of Fenton sent me home and said that my brakes had 30% usage left. Plus their quote was 25% less than the other auto repair place. They turn repairs around quickly. There is no reason to go anywhere else.
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Anonymous User
They did a wonderful job on my car - Great people to work with. They were half the price I would have paid at the dealership. I needed quite a bit of work - received a quote from the dealership first, then tried Auto Lab as several people I work with said they were great. Auto Lab told me the same thing the dealership did but were half the price.
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Anonymous User
This place is not worth your time. I took my car there this summer and they misdiagnosed the problem. They didnt care that I had already paid them over $400, they told me that eventually I was gonna need what they had done to my car anyway. I will never go there again. Dont be fool by the friendly face at the counter, its just part of their game.
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Nicole Wax
The owners of Auto Lab are completely honest about what is needed with your car. They explain things clearly and you are never left wondering or questioning anything. Not only can you trust their recommendation but they do great work so you can trust the quality of work. It feels great to have a go to place for all my car needs. Thank you guys!
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Steve Blackstone
Barb & Dave are the best, they do what they promise, and follow through until the job is done. My wife and I always refer people to them, they are the only ones I trust my families cars to. If you want a reputable place to take your car, a place that stands behind their repairs, the only place you need is Auto Lab. Steve Blackstone
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Cliff Hambleton
I have been taking my autos to this business since 2005. Dave and Barb are the always cheerful and ready to assist with any of my needs. I find them both friendly and honest individuals who pride themselves in providing the consumer with quality workmanship at fair pricing. I have recommended numerous friends to their business.
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Jeff Borseth
We have been taking our vehicles to Auto-Lab for several years. Barb and Dave are very professional people to deal with. I have had nothing but positive experiences with them and wouldnt take my vehicles to any other place. I highly recommend them.
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Nicholas Whiting
I have had a very good experience with this place and I havent had any issues with the services they provide. I feel like they try to do what is best for their customers and inform them along the way as service progresses or customer input is needed.
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Todd Stanley Shanburn-Bryson
I have been here a couple times now and have had very good experiences both times. They are very honest and hard working and the repairs are completed in a timely manner. It is obvious they care about their customers time and expenses.
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Christopher Ariss
Had to service my Coolant system. They diagnosed it and got me back on the road again in no time with good heat for that wintery weather. I recommend these guys for quick, courteous, quality work.
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Huck Finn
family posted their positive reviews. thought Id seen evil ripoffs on 20/20... these guys charge and intimidated for unnecessary repairs BUSTED! Research court settlements.
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Charles Deater
I dont know how to put it into words but I wish there were more honest and sincere people like you are. I dont know what else to say but keep up the good work. Thank you
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Polly Baker
I timed when they started and finished my car, it was under 40 minutes but they still charged me the "industry standard time" of 90 minutes.
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Suzanne Shew
Great service and fair prices. Glad I found Auto Lab of Fenton. My new mechanic. I would highly recommend!
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Lorae Jones
Hands Down the best people in this area for cars.... I fill like family I love Barb, Dave and their crew
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Joelle Wiley
Gave me an outrageous price, tried to sell me unnecessary parts & wouldnt honor their own coupon.
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