U-Haul Moving & Storage of Inkster

29500 Michigan Ave, Inkster, MI 48141, USA

Address:	29500 Michigan Ave, Inkster, MI 48141, USA
Phone:	+1 734-326-9090
Site:	uhaul.com
Rating:	3.8
Working:	7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–8PM 7AM–7PM 9AM–5PM

Location

Photos 29

Reviews 38

Anonymous User

I ordered furniture blankets along with the rental truck for my move, but when I got home the blankets were not in the back of the truck. I called U haul to get a refund on my credit card, but it still has not been credited, so I e-mailed customer service today. Also, typed in the wrong last name on my contract, making all of this even more annoying and time consuming. The employee also typed in the wrong city for my return location and after I told him, he decided to make it my job to correct it, leaving me unsure of where I even had to return the truck. Bad service in my opinion.

janet sweet

Inkster Uhaul saved my weekend! I had an issue at another Uhaul location and Inkster got me right in for a hitch installation the same day. They were very accommodating and gave me a discount off my installation fee for the problems I had somewhere else. Jacob and Zach where extremely understanding of my situation and helpful and professional. I will definitely make the extra drive to come here for future needs instead of the location closer to my home. Very satisfied with their great customer service!

victoria H

WORST customer service ever. The guys were dressed so unprofessionally. Some guy came on the walkie cussing using the F word while one of them was standing next to us. He wouldnt make eye contact when he came up to our car. We had been waiting for 20 mins for help and when we did get help they said "oh well we are closed now so you can just unhook it yourself and put it some where" This place is a joke.

Chidinma Nze

They are rude and will try to rip you off on gas and mileage. Make sure to check the vehicle youre given against the contract before leaving to make sure it matches. The vehicle will likely have less gas than the contract states. Make sure to get a new contract or youll be responsible to add more gas than you should when you return.

Queen Adegboyega

Rented a truck for short haul, but I had to disinfect and sanitize it myself. It was so smelly and dusty inside it made me nauseous. Staff was young and only collecting a paycheck as they were not polite or professional. I complained to the company but never heard anything back from them. Thank goodness theres other locations!

Steve Schein

Dont buy a truck from these people. On there maintenance record sheet they claim that this one particular truck I was going to purchase, stated that the brakes were in excellent condition that didnt seem to be the case after driving 20 miles and realize that the brakes locked up on were smoking profusely. Never again.

Dave Brice

I rented a trailer here. The counter people were friendly and helpful, the service staff were great at ensuring the trailer was safely connected. I was in and out within 10 minutes. Great service.

Rick Breunesse

Made an appointment for hitch installation. An early morning appointment and they already ran late 1 hour starting the installation. Slowest and worst service ever. Not recommended.

Bowofola F

The key return is a letter box by the right entrance of the building. I spent 30 mins around midnight looking for this, horrible experience hope this helps someone

Mikaela Baker

Unprofessional, condescending & laughably unorganized. Didnt even rent a trailer based on what I observed & would never recommend working with them.

Good Vibes

The manager is the biggest douche bag Ive ever met in my life. I feel bad for the employees who have to deal with him.

David Panyard

They have every size and shape of trailer or truck you may need. And hitches too if you need one.

Christopher White

Been here a few times in the past few years and Ive never seen more than 1 person at the desk

Angel Okami

Lauren was super friendly and personable! The whole process was quick and easy!

Luv NailsNicole

The only Uhaul I go to.So far no problems & quick service on truck rentals