FedEx Ship Center

6180 Corporate Ave, Portage, MI 49002, USA

Address:	6180 Corporate Ave, Portage, MI 49002, USA
Phone:	+1 800-463-3339
Site:	local.fedex.com
Rating:	2.5
Working:	8:30AM–7PM 8:30AM–7PM 8:30AM–7PM 8:30AM–7PM 8:30AM–7PM 9:30AM–3PM 5–5:03AM

Location

Photos 7

Reviews 20

SHEILA CRANDALL

VERY DISAPPOINTED!!!! With the claims of fast, reliable and customer quality service...you would think I could get my package. The warehouse wont hold the package for (states not set up for that). There will be only 3 delivery attempts...each while I will be at work and unable to sign for delivery. Even with this explained I received no help or satisfaction. What do I do???! I love paying for things the cant / wont be delivered. I am sure the BIG NATIONWIDE company I have made this purchase through will be happy to hear the company the promote is seriously lacking in the delivery, customer, and quality areas. Will advise all to use other means of shipping from this point forward

Kevin Bender

I go in to this location all the time and the service is phenominal!!! The truck drivers may work out of this building, but have nothing to do with the service of the women and few men who staff the desk here. The women here are so patient and kind, even when i was rude to them my first visit due to a misunderstanding. I Have since apologized. I come here somtimes three times a week and they are always fast, kind, and deliver excellent customer service. Complain about drivers all you want, but the people that staff this location are the best!!!

Bedford Hills MHC

SPEEDING THROUGH OUR COMMUNITY! I tried calling to register a complaint about a driver going through our community at excessive speeds! If you call the 800 number you end up with a customer service person in the Dominican Republic who has no idea of how to help you and no idea of who to connect you with. When I looked for a local number to call, there were only drop off spots and they didnt seem to know where the drivers came from. So no one was of any help at all!

Richard Baize

The Driver LIED: Stating "9:04 am, Delivery exception, KALAMAZOO, MI, Customer not available or business closed" I was home, up since 7AM, sitting 20 feet away from the front door, Door bell works and is loud, No Knock on the door, No tag on the knob stating a delivery attempt was made. Conclusion the driver simply lied! This is not any way to run a business. I will pursue this in FedEx to a higher authority.

mel pamment

Why is it that UPS and the US Postal Service can come right to my door but when I get a package from FedEx I have to play "guess where the package is?" I have had my FedEx packages delivered to the vacant house next door, the large flat rock 10 feet from the road behind my mailbox, and lately in the open barn 150 feet from the house sitting on the ground near a large garbage can? Why?

Timothy Davis

Tracking says "delivery attempted" but that is absolutely false. This happens about 1 of every 4 shipments from Amazon shipped through Fed Ex. Then was told they would get it back out and delivered today. That was a a lie, because later they said they cant do that. Hours wasted, waiting at work for a delivery that was never going to happen. I could have gone home and seen my family.

Anna Wilinski

Absolutely the worst shipping company I have ever dealt with, and I have the misfortune of having to deal with them in a regular basis. Drivers always come up with lies and excuses of why they did not deliver the packages. The management there doesnt do anything, and the office in Kalamazoo doesnt even have a phone number, so no one there makes the drivers responsible.

Edward Plaza

Was told I would get a package, so I waited around my living room for 6 hours before looking at my package tracking only to discover that the driver lied and said I wasnt home. Worst delivery service possible. No accountability. Wish 0 stars was an option.

Kat Hayashi

Of course, the rating is so small because those who normally write shipping reviews, have had a bad experience. When good, most dont go back and write a review. Ive had nothing but good with this company.

Nadine Godin-Nassaney

I was at home this morning and apparently they tried to deliver a package, but never rang my door bell. Seems its the least they can do! I didnt hear any knocking.

Anonymous User

Lots of run around just to pick up a package ...ugh!!! Frustrating!!!! Will not use them again.

Calvin Richmond Jr.

Excellent business to receive and ship freight... ♡ Awesome customer service... ♡

Max Brown

I missed my package and had to come in here... it was far away from town.

Thomas Whitesell

I need to be able to understand the person to whom I am speaking.

Ken Schneider

Signs posted at customer entrance prohibit firearms.

Sinan Majeed

Worst services ever! No time commitment !!