Address: | 2791 Leach Rd, Rochester Hills, MI 48309, USA |
Phone: | +1 248-652-0990 |
Site: | pnsplumbing.com |
Rating: | 4.9 |
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Emily Lardner
Let me paint a picture for you -- last night, I go downstairs to change the cat litter and MY ENTIRE CEILING IS WET AND DRIPPING. I have no clue what to do, and I also have no one to call. I finally found the water supply valve (in a crawl space full of spiders! AHHH!). Then, in the middle of the night, I let my elderly dog out to pee and she gets SPRAYED BY A SKUNK. I have to turn the water back on to bathe her. Leak starts again x5. Turn the water off again, go back to sleep. Get up for my NEW job, and call 5 plumbers on lunch. No one calls me back. I leave at 3:45pm knowing this is an emergency, but apparently no plumbers answer their phones or messages. So what happens next? A DARN MIRACLE! Putman & Sons CAME THROUGH LIKE CHAMPS. 20 minutes after I called, I was clearing the flooded area out and they pulled into my driveway. It should have been an after-hours call, but I swear Heather was put on this earth to solve flooding issues, including tears. JOHN was AMAZING. He TROUBLESHOOTED, DISCOVERED, and RESOLVED the issue. I was so impressed with his professionalism and dedication to detail. John told me Putman & Sons services Meijer stores and dentist offices -- places where the job needs to be DONE RIGHT, THE FIRST TIME. Im going to need a complete tear down and rebuild of at least one wall, and carpet replacement. I had a HUGE plumbing issue that escalated FAST and NO ONE called me back -- except Putman & Sons, who got a professional plumber into my house within a 1/2 hour. I will forever and ever recommend this company. Ive already lined up a couple projects for them around my house, including PREVENTATIVE work. If you need plumbing EXPERTS, with PROMPT SERVICE, these are the people to call!
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Orest Melnyk
PNS Plumbing has helped me to install my back flow valves. After what happened with the flooding we were very concerned and contacted couple companies to get quotes. PNS plumbing not only answered the questions, they also stopped by the next day to followup in person. Rare in todays service industry,we went with their proposal. It was not an easy job as it needed some major excavation done to get to them. They installed the valves, added additional drain in our laundry room. At each step of the installation they explained what they are doing and at the same time they checked all of our internal drain pipes and cleaned them prior of final installation. The price was right, service was excellent, and we feel confident that equipment installed will work properly. Thank you PNS Plumbing team that you have delivered as promised.
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John Stebelton
I did not not actually hire anyone to come out - however, on tasks out of my ability, I most definitely will in the future. I came home to a spraying water heater hose. I called at about 9:30pm and, as promised, I received a call back from my message within 10 minutes. The "emergency plumber" on the on the other end gave me the low-down on emergency hourly fees, normal hours fees, how the system I needed help with worked, how I should go about fixing it, backup-band-aid method if I needed to wait for aid the next day etc. He was extremely helpful and patient. I ended up being able to do the entire project myself thanks to his advice and input. Would recommend them based on customer service and correctness of given information.
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Chris Panek
Carl came out to install a new Rinnia RU98i Ultra Series Tank-less Water Heater. He was courteous, friendly and is a Rinnia certified installation technician. He also keep the job clean from start to end. Very easy to talk to and very helpful in answering the technical questions regarding these new Tank-less Water Heaters. Putman & Son Plumbing was also helpful in other plumbing problems we have had in the bast. Weve used them for 4 years without an issue everv
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Inna Nedorez
I scheduled an appointment a week in advance and even called the office to verify it. I was told that it was on and that the technician ran late. I was given 12 to 4 time frame. Tech showed up at almost 5. The job was done well and in a timely manner.
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Krystina Scott
Great company. We have used them three times now. Quick, easy and friendly service. Mark Putman was great to work with--he took his time answering all our questions and worked to get us the best deal. We saved hundreds compared to other companies quotes.
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Rebecca Durham
I highly recommend this company and I have been a Realtor for 18 years. They know what they are doing, they are extremely professional and prompt. You cannot go wrong with Putman & Sons!
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Chad Allen
This is an honest family company with down to earth people. They always have the customers best interest in mind.
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dongju lee
Nice communication