Address: | 32700 Woodward Ave, Royal Oak, MI 48073, USA |
Phone: | +1 248-549-0411 |
Site: | midas.com |
Rating: | 4.3 |
Working: | 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–4PM Closed |
MA
Mark B
These guys are complete and total crooks. deserve to have the BBB called on them. I went in asking for a quote telling them i needed front rotors and brake pads. They told me they could not quote me a price without looking at it. So i handed them my keys and off they went to pull it in. Lets keep in mind i told them EXACTLY what i needed. they looked at it, came back with an estimate for over $750 replacing the parts i asked for plus about 10 things i told them i didnt want done (none of which effect the safety of my vehicle) i explained again i brought it in for front pads and rotors to which the guy told me "well if you want to be unsafe i can give you a quote for the bare minimum" he handed me another quote still over $400 trying to bully me "well these are the low quality brake pads, you wont get a lifetime warranty and you will waste more money in the end" i told him i had heard enough and please just put my wheels back on so i can leave.... he only than told me "well alright but its a $19.95 fee for the inspection" i threw a $20 bill at him (didnt get my 5 cents change...he didnt even offer...oh well) i informed EVERYONE in the waiting room of what happened and a couple even left with no services rendered after hearing them try to rip me off. Sorry im not a ditzy kid who doesnt know better... i told them what i needed, they tried to rip me off.... Dont rip off a car guy..... This place will steal every dime you have and probably STILL not repair the only thing you actually ask them to. Will never go back, and will publicly tell anyone i know not to give business to Midas.
PA
Patrick McGee
!!!!! WARNING !!!!! DO NOT TAKE YOUR CAR OR TRUCK HERE !!!! Never take your vehicle here, Took my truck in for a simple fuel line repair, 2 days later my fuel line burst while driving causing both a near fatal crash and me being stranded in traffic. Brought it back to them so they could correct there mistake since according there website they warranty there work. NOT TRUE! Charged me again for the same work, and being an engineer I asked for the parts back, I looked them over they used the wrong parts and charged me for a different part. After $600 for a tow, double parts and labor, and being treated very very poorly. AND NEVER once apologizing for there mistake. DON’T TAKE YOUR TRUCK or CAR HERE. In summary, this shop takes advantage of its customers and operator dishonestly. If you care about your car and safety never take your car or truck here. Consider this your warning, wait till your local shop can take care of you.
TI
Tim Lowenstein
After going to Belle Tire, who told me I needed all kinds of parts, I went to this Midas shop. They looked at my car and actually brought me out and showed me what was good and what was bad. They also showed me what was wrong and explained it in easy terms, and taught me a thing or two. THIS SHOP SAVED ME OVER 450.00 in repairs! I later went back with my other car that I was told needed extensive engine repairs, and left Midas with a new ignition coil and a great running car for only 140.00! I started going there after hearing from one of my neighbors about their service. Highly recommend!
MI
Mitchell Robinson
Good Value, Nice service folks. Met ths owner who was nice. Was a little worried about past reviews but they lookdd over my car as I requested (21.01 for the inspection). Called around for price quotes before oking the fix (prices were similar at the other 2 places I called). The fixed my car quick so I could head north for my weekend with the family! Ill come again for sure (though hopefully not to soon ^.-)
KA
Kayla Zuiderveen
Very satisfied. Im not a car person; I can barely tell a tie rod from a head gasket. I got quotes from a few places before stopping by. Not only did Steve and Ken gave me the best price on tires and alignment, but they explained exactly what they were doing and why - even using diagrams when I asked questions! And they were quick and friendly to boot. I would go back to these guys again, no question.
MA
Marshall Corcoran
Took my car in there to get my breaks done. They found several other things that they wanted me to get done right then. Sure, the issue with my steering column was important. But I told the guy that I only had money to do my breaks and I felt like he was putting a ton of pressure on me to have everything worked on right then which would have added up to over $1000 worth of work.
KE
Kelley Tamburo
Dishonest... my driver side rear tire was over inflated by 10psi to purposely test their "free tire rotation" and low and behold which tire is still 10psi higher than the rest? This is even after I straight-faced asked if my tires were indeed rotated. Guess the only thing you get free at this location is a lie.
VI
VideosOfPI
I can trust Steve not to fix something when he knows it isnt worth it or there is a better way, that that saves more money than most people know! Ive never had to wait more than a day for repairs. And to top it off, they are friendly people. Bill Branham, Royal Oak, MI.
JA
Jan Palmer
Hands down the best repair experience Ive ever had. I was prepared to spend $200 to have my exhaust fixed. Imagine my delight when, Ken, the technician told me it would only be $25. The owner, Mike, is aces. I wont hesitate to use his facility in the future.
KA
Kathryn Branham
I have been a customer of this Midas for over 20 years. Courteous, prompt and very good about explaining what needs to be repaired immediately and what can be scheduled in the future. Great helpful service!
JO
Jorge Castro
This was my first time and I only got my battery replaced, so no major work. They were courteous and quick, the prices were reasonable, neither cheap nor expensive.
LI
Lisa Banks
Excellent customer service. Honest workers gave me the best price and advice for my truck. I take both my vehicles there. They are professional and do a great job.
EL
Eldon R. Hiebert
This is a good shop. They are honest about what your car needs, and the pricing is reasonable. I highly recommend this shop for mechanical repair.
KR
Kristina Farah
Best experience Ive had to date. Steve and his crew go above and beyond to provide excellent service to their customers. Highly recommended!
JA
James Spencer
I really like the service here. The managers are very nice and are willing to do what it takes to get the job done properly.
BR
Brandon H
Really good a few years ago my car broke down. Blown head gasket. Car fixed in a week.
A
Anonymous User
They did a great job working on the suspension of our Saab. Very reasonable, fast.
SH
shirley chalmers
First class service, fair pricing. I have been taking my 1997 Honda here for years.
SC
scott allen
They take care of my cars. I trust them. I would highly recommend to a friend.
MI
Michael Caffrey
worst place ever. owner cursed at me when i questioned him. real trashy.
JI
Jim Skinner
LIVE CLOSE BY, BEEN THERE WITH MY CAR MANY TIMES, ALWAYS BEEN SATISFIED.
TI
Tim Oberg
To be honest! I work here, the best job I ever had.