Address: | 20335 W 8 Mile Rd, Detroit, MI 48219, USA |
Phone: | +1 313-537-5544 |
Site: | redfordautorepair.com |
Rating: | 4.6 |
Working: | 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 9AM–5PM Closed |
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Tanya Hawil
IF YOU NEED A GOOD AND HONEST CARING MECHANIC SHOP THIS IS THE PLACE TO GO! I PURCHASED A CAR FROM THE WORST DEALERSHIP EVER AND I EXPLAINED TO ALI THE OWNER ALL THE ISSUES AND HE SAID HE HEARD SOME STORIES AND HE FELT SO BAD, AND IT WAS WEIRD FOR A MECHANIC SHOP TO CARE BECAUSE MOST OF THEM CARE JUST ABOUT MAKING MONEY AND ON TO THE NEXT. HE ACTUALLY LISTENED AND CARED AND TOLD ME TO BRING IT DOWN AND HE WOULD TAKE CARE OF ME, WHICH HE DID NOT LIE! WITHIN 24 HOURS AND LAST MINUTE NOTICE MY CAR WAS FIXED AND HELPED ME OUT WITH THE PRICE. I WAS SO IN SHOCK THAT PEOPLE LIKE HIM STILL EXISTS IN THE WORLD! ALI NOT ONLY DID YOU CARE ABOUT YOUR ONE CUSTOMER YOU CARED ABOUT THE SITUATION I WAS IN, AND HELPED ME OUT! FOR THAT I WILL ALWAYS RECOMMEND YOU AND HAVE YOU AS MY MAIN MECHANIC. THE 30-40 MINUTE DRIVE IS TOTALLY WORTH IT! THANK YOU ALI FOR YOUR HARD WORK!
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Keyur Patel
WORST place!! Avoid by all means. These guys are generic mechanics....the business models is TRIAL and ERROR. ALI doesnt know anything, mechanics are not trained and communication to customer is done by Ali and whatever mechanics tell him to tell the customer, Ali does not convey that to the customer because he is so busy doesnt remember what the issues are and what needs to be fixed. My car engine was misfiring and injector was replaced and he guaranteed it will be fixed. It was not same issue and next time i went back they said Engine needs to be rebuilt because piston is worn out!!! they did compression test after putting a new injector?? DO not go Please spend your money wisely pay more at a different place and get it done!
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Mikey Vance
COME TO REFORD AUTO REPAIRS, MIKE IS THE MOST HONEST AND AFFORDABLE SERVICE ADVISOR IN THE AUTOMOTIVE INDUSTRY TODAY. THE PRICES ARE VERY REASONABLE, LOW COSTING AND AFFORDABLE FOR THE MIDDLE AND LOW CLASS COMMUNITIES. ALL PEOPLE ARE SERVICED WITH THE SAME RESPECT. COME AND SEE MIKE AT THE 20201 WEST 8 MILE LOCATION. YOU WILL NOT REGRET IT. YOUR EXPERIENCE WILL BE THE BEST AND FASTEST SERVICE IN YEARS.
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Rashida Griffin
This place is awesome. Im always a little apprehensive with car repairs because you hear so many stories about people being over charged. Such was not the case here. They were friendly, service was great, and their integrity was evident. My car is running now and the price was more than fair. I highly recommend -- especially if you are looking for honesty and good service.
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Maya C
I dont have anything bad to say, I checked the price of parts before I went and he quoted me a fair price and let me know what I needed. Great Price, Fast Service. I am very satisfied. I have a warranty on my brakes and he will do work for people that bring their own parts. Ali had a great attitude by the way so whoever said he did is a competitor or a liar. Simple as that.
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Janeene Shipp
Went to get my brakes and pads done. They did an excellent job. They showed me what my car needed and explained to me what needed to be done. The prices are very fair in my opinion. Im a two time customer and I will continue to go to them for repairs and maintenance. There will be a wait but thats at any auto repair shop so I was OK with it
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Anonymous User
The mechanics are very nice as far as letting me know what is wrong with my car and what needs to be done to get it fixed. I have a major oil leak coming from the crank seal. I was quoted $500 but Ali is willing to work with me which I greatly appreciate!! My moms friend highly recommended them which is why I went. She wasnt lying :-)
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Jessica Brooks
Ive taken 3 of my cars to this place and always got the best service.My best experience was the location closest to 8& evergreen.I had a car with a bad trans and Mike took care of me! Im a single mom with 3 kids and he gave me a excellent deal that had me back in my car in no time.It runs like butter now!Go there youre in good hands!
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Elm Hamilton
After traveling up and down the 8 mile strip looking for a reputable,respectful, and reliable mechanic. After a horrible customer service experience and a few price jackers who werent aware i was a skilled mechanic. Finally i landed at Redford and needless to say i found a new shop. Honest fair and quick Thanks again mike
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Brittany Bell
Good customer service ! Thank you Mike & Redford auto repair. Had a transmission rebuilt and my car is running better then ever. I would recommend everyone take their car here for repairs. Good quality & honest. The owner is also a good person. Will be using their service again.
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john ragland
Redford auto repair is the best repair there is nate is the sweetest guy here this is the only place i will go i love Redford auto repair and the mechanics are shure on there work long story short i would recommend all of my people to them any one need a repair come to them
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Yitz Pierce
Very affordable and fast. When I suggested something I want to have done to my car the lady said I really dont think thats an issue and you should save your money. I thought that was very honest. An oil change here is only 20 bucks out the door, you cant beat that.
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shari harris
I liked that Redford told the solution to problem. They were very friendly and patient with me. Extremely helpful and caring. Very considerate of which time Im able to come. They accommodate my time as being a walk in I didnt wait that long for my car to get fix.
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Brie Butts
This place is amazing!! Ali always take good care of me and my cars. the prices are the best in and out of town, lol. I appreciate the fact that he never tries to get over on me being a woman. I just love the place. #1 recommended by me always!!
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Bailey Bradford
I been taking my car to them for 2 yeats and every two months something goes wrong afyer i asked them to fix the maine problems they r nice and generous but my car shoukd be rolling way better than it is ima try somewhere else and sue they ass
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Ricko Stewart
They were friendly & honest workers. They explained the issue that i was having with the car thoroughly. Told me the price upfront ( which was reasonable) and starting on it within good timing. Recommend this place to others.
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love Bowler
I had a wonderful experience with the guys a Redford Auto!! They did a very good just at making sure my car was safe to drive and making sure I understood the services that was provided! I would recommend them to anyone!!!
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Tony Boswell
Redford Auto is a great place to have your car repaired, and Ali the owner is a great guy, gives fantastic customer service. I would recommend Redford Auto to any body who needs their vehicle repaired, just ask for Ali.
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Erica Gaston
The service was impeccable! I was in and out without taking too much time out of my day. They did everything I asked with great service and a smile. I will recommend them and come back to B! He was was awesome.
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Connor Carroll
These guys passed off a 1997 Subaru Legacy engine as a replacement for a 2002 forester engine, which led to problems for me. I spent $5000 there and dont hate them but feel that perhaps the buyer should be wary