Address: | 7540 147th St W, Apple Valley, MN 55124, USA |
Phone: | +1 952-432-2112 |
Site: | avcarclinic.com |
Rating: | 4.6 |
Working: | 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM Closed Closed |
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tanner wood
Brought my car in a few weeks ago because my air compressor was worn out and I didnt want to drive it far, so that was the closest shop and they took it in looked at it agreed that it was going to be the air compressor that needed fixing so they did that and the belt at a REALLY high price and so they fixed it and I brought it home to look at the work because I know my way around a car pretty well and wanted to make sure it was done right and they did the air compressor fine but the belt they had said they had changed and charged me for wasnt changed. I dont know how you take an old belt with cracks in it and put it on the car again and think thats the new one but when I called back they said the technician forgot to do it, witch is stupid on his part but also the fact that no one checks the work!!!! I understand that mistakes happen sometimes but their work needs to be checked. So I brought the car back in and they put the new one on free of charge, like it should be! but it was a hassle for me to make time to bring the car back and have the work redone. I think they might mean well even though they tried to over sell. I get why they try that, because you need to make money but if you say your going to do something and charge them for it do it!! They also never told me when things were going to get done. They told me at the time the car would be done tomorrow so tomorrow rolls around..., never got a call from them the next day ?! so I called before they closed and said oops sorry havent got the part yet... uhhh would have been nice to get the call telling me that! For the work they did and the effort they dont put into their work they charge way to much for any of their work. If your looking for a place to trust at a reasonable price your in the wrong place!! I dont go to a mechanic for customer service (even though the friendliness was good)I just wanted my car fixed right for the right price!!! and to at least get more then uhhhh oops we messed up on a 700 dollar visit and you have to waist more time and come back. A little bit more then a realization that they messed up would have been nice especially for the money I paid. It might be a good place to go if you know nothing about cars and they will tell you exactly whats wrong but you pay a price for that and the work doesnt even get done. Im thankful that they did fix everything in the end, but Im never bringing a car back their and will make sure anytime someone askes where to bring their car it wont be there.
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Amanda Porter
Doug and his staff are awesome! Before I started going to Apple Valley Car Clinic, I would always call my dad to approve any work beyond an oil change, because many of the mechanics I was dealing with would try to convince me to do unnecessary work. I no longer need to consult with my dad. Doug is very honest about what needs to be done when and is good at helping people balance doing necessary maintenance and keeping costs down. He can help prioritize what needs to be done first if you cant afford 100% of his recommendations. I cant recommend him enough.
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Chris West
The Apple Valley Car Clinic is the best auto repair shop that I have ever been to. They are always willing to explain exactly what is wrong, what they will do to fix your issue, and estimate the costs for you in detail. The quality of work is amazing and their prices are hard to beat! I even got a free car wash! I always recommend the Apple Valley Car Clinic to my friends and family! Thank you Apple Valley Car Clinic! Keep up the great work!
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Anne McClimon
I love bringing my cars to the Apple Valley Car Clinic because I know that I am not just being sold on high ticket items. I know that I am in great hands and the recommendations I am given are honest and trustworthy. I can not recommend them enough. Whether you need just an oil change or something more major bring your vehicle to the Apple Valley Car Clinic and know you are in great hands.
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Nic Ricci
Told me my water pipe needed to be replaced, I was quoted a higher price than another mechanic. Took my car to the cheaper mechanic and found out that no, my water pipe did not need to be replaced. Two years later I shop here for a battery replacement. The battery was dead in less than a year, I bet they sold me an old battery. These people are crooks, avoid.
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Anonymous User
I have worked with Doug and his team for multiple years with multiple cars. They are consistently honest, communicative and do a great job servicing the vehicles we bring in (a BMA and 2 Toyotas). Weve had everything from simple oil changes to complex repair work done. I would highly recommend these guys to anyone needing repair work done.
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Lisa Callies
The staff at Apple Valley Car Clinic are very friendly and knowledgeable. They do a nice job of explaining what needs to be done to your vehicle in terms that customers understand. Ive always had excellent service in a timely manner. I highly recommend this place if you want a reliable and positive experience when getting your car fixed.
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Barry V.
I have always appreciated how Doug is straight forward, and will educate people on the technical aspects of needed repairs. I have overheard him offering advice on how to accomplish a repair to a customer who couldnt afford professional repairs, which told me plenty on the kind of person he is, and his desire to please all customers.
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Kenneth Selke
AV Car Clinic got my truck purring like a kitten! Thanks to Doug especially for taking the time to explain to me what was going on, and getting me the parts my truck needed at the best possible price. Their loyalty system helps keep me notified of my service dats and also lets me earn great rewards. Highly recommend them!
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Lindsey Brown Schieffer
This family-owned and family-run business puts their customers first, never pushing unnecessary services/repairs.Theyre always looking out for the safety and best interest of their customers, which is tough to find in this industry! Go see Doug, Justin, Karen and their crew if you want you and your car to be treated right!
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Zac Whitehead
They have helped me out a lot. Very knowledgable group and very friendly they dont try to haggle you and they do what they say they are going to do. Not like some places that add additional fees for work you didnt ask for with out your knowledge.
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Jessica Isabella
Doug and his staff are friendly, knowledgeable and efficient. They always thoroughly explain the work that needs to be completed. I trust them with all of my auto repair needs.
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Julie Crouse
This is a top notch business, family owned and run. They are honest and open about your car - truly looking out for their customers, not just their bottom line.
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Brian DesLauriers
Honest, fair pricing, and excellent customer service. I bring all 4 of my vehicles there. Couldnt be happier with all my experiences Ive had there.
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Mick Ryan
Absolutely amazing!! Saw me same day and charged me so fairly! They dont try to jip you because youre female either!