Address: | 2600 Coon Rapids Blvd NW, Coon Rapids, MN 55433, USA |
Phone: | +1 763-427-3352 |
Site: | coonrapidsservice.com |
Rating: | 4.5 |
Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed |
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Anonymous User
Dishonest. I went for an oil change and had them check out the breaks because I thought I might have heard that squeak that comes when your pads get low. They called me during the oil change to say that all 4 of my break pads were in need of replacement and that I should do the rotors too because they were "really bad." They quoted the breaks and pads for the front and back at $650!!!! Premium parts or not, I dont have that kind of cash! So I told the guy I would handle it myself and he said, "Well, they will be grinding any day now so dont wait." I took my car home and let it sit for a few days until I could have a friend (mechanic at a Chrysler dealership... super legitimate mechanic and friend) help me get it done and check out some issues with another car I own. My friend takes off the first wheel and says, "you got about 50% of your pad left! Your rotors look fine! A little rust but no big deal. You have at least 10,000 miles left!" We went around to all the other wheels just to make sure and it was the same with all of them. So, at the recommendation of Coon Rapids Service, I stopped driving my car (huge hassle to coordinate with wife), bought all the pads and rotors for $180, and didnt need to do any of it. BUT THAT IS NOT ALL! My friend then tells me that my sway bar links are broken on both sides! Not a big deal but it was an obvious find for my friend that was missed by the service station. Will never go there again!
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Mark Grover
I had some minor shaking and pulling to the right on my car, I went to the dealership to get some manufacturer recall repairs done hoping that one of the five repairs would fix the issue. It didn’t. The dealership recommended a $1,200 repair. I had just met Spike at Coon Rapids Auto at a Biz to Biz Networking meeting, so I decided to try their FREE diagnosis. They determined that the repair that the dealership was suggesting was not necessary and would not fix the issue. They did find the cause of the shaking and made some other maintenance recommendations. They also fixed my check engine light in the FREE diag. process. I waited for a few weeks, then decided to have them fix the minor shaking. Day1 - They gave me a car to use while my car was being worked on. They installed the part on the right side and noticed that the part was defective after test driving. Day 2 – They ordered another part for the right side and installed it, they noticed that it was still shaking a little bit. Day 3 – After some testing, they determined that the part on the left side needed to be replaced as well. They went ahead and replaced the left side part at no additional cost. The car works as good as new! Thanks Coon Rapids Auto!
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Steve Sweeney
EXPERIENCED AND AFFORDABLE From the time you meet Tammy at the front desk, to when the technicians work on your vehicle. They make every effort to get you the best price without going for "El Cheapo", or "Gold Plated". They also dont try and scam you with BS you dont need. Friendly atmosphere, clean with good coffee. Theyll work with you to make a service time that works with your schedule and theirs . We will definitely go there for future service.
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Nathan Sutherland
brought car in with a few problems. expecting to only get one thing done. and to be with out a car for a day or two. they were able to get it done the same day of inspection. two of the issues werent as major as i thought, so was able to get multiple problems fixed for budget. still have an issue or two that needs to be taken care of but will absolutely be back. the service was unbelievable courteous and friendly. i wont be going anywhere else.
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Danielle Holten
I can not thank all of the guys at Coon Rapids Service enough. They did an amazing job of going above and beyond when we needed our truck fixed. They were VERY honest about the pricing, how long it might take for the repair, and were great about answering all of our questions. The price quoted for a custom break line was accurate and less than what others had quoted for non custom work. I highly recommend all of them at Coon Rapids Service.
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Jana Kleven
We have been going to Coon Rapids Service for the past 5 years. We have found them honest, competent and knowledgeable. They have always been able to figure out our car/van problems and many times have not charged us if the work that they did happened to not fix the problem. It feels good to have a mechanic that we can trust! Thank you Coon Rapids Service!
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Kaitlyn Boshea
Brought my car in because it kept overheating. Loved the service! Tammy at the front desk is very nice and knowledgable. She tells you whats going on in a way you can understand. Not knowing much about cars, I was thoroughly pleased with the service and my car runs great now! Highly recommend going here for car services!!
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Mark Allen
Ive brought every vehicle I own here for the last 20 years. Chuck and Spike have run a excellent and thoroughly honest shop. They fix whats broken and no BS on things that dont need fixing. The price is reasonable and they stand by their work and will make sure the job is done perfect. Highly highly recommend this place.
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Ashton Gergen
I just recently moved into the area and when my car broke down I am so glad I found this shop! The service incredible! They were friendly, knowledgeable and as someone who does not know much about cars, they were incredibly helpful, and fair. I will be going back, and would highly recommend using their services!
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Kari Murer Rapp
Nice guys, fixed what needed to be fixed and told me of upcoming problems. Perfect place for a car past warranty because theyre honest and tell you what can be done even with used part if thats available. Im fine throwing $1500 into my truck because I know it has a lot of life left.
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Seth Patrin
Coon Rapids service is an awesome shop. They were extremely courteous and friendly to interact with - they also provided a loaner vehicle to me while my car was in the shop. Great shop, fair prices, and honest diagnostics, they will definitely get my business in the future.
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Jenny Skalicky
Coon Rapids Service is the best repair shop! I will never take my cars anywhere else. They are honest and for me that is key. I never worry that they are telling me I need work done that I dont need. Their prices are great also! Chuck and Spike are the best!
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Cindy R
You want service you can trust and not worry that you are being "taken for a ride" this is the place you want to go. Everybody very nice, honest, treat you well, and very quick service. Cannot beat the price, best every.
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Andy Roerig
I highly respect the opinions of the staff at Coon Rapids Service. They are knowledgeable, charge a fair price and do not try to sell you things you dont need. I am a life long customer!
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Corey Leet
This was my first time going here and I was impressed by the communication and clarity around required and suggested repairs, along with cost estimates for all services.