Address: | 5844 Blaine Ave E, Inver Grove Heights, MN 55437, USA |
Phone: | +1 651-457-4535 |
Site: | fantasticsams.com |
Rating: | 3.9 |
Working: | 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–7PM 9AM–5PM Closed |
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Brittany Cummings-Nyberg
Worst experience Ive EVER had at any hair salon. I went in expecting to drop a good chunk of change, but not $300, like I ended up doing. I wanted a purple ombré, what I ended up with was red streaks that took 3 hours and trimmed bangs that cost me $130. I had no time to stay and get it fixed that day so I came back the next only to be told "were too busy today" then the next day "We dont have enough of that color right now" and "the manager will call you" until a week had nearly passed and finally (after visiting the store 4 different times and not being contacted at all) they told me to come in to fix it as soon as they opened on Friday. I got there barely 10 minutes after and was told to come back an hour from then, instead I waited and an hour and a half went by and still 3 more people were in front of me. I decided then it wasnt worth it and asked for a refund. What I had initially thought was the refund was actually them charging me AGAIN. Over drafting my bank account charging me an additional $37. I go in to get now $260 back two days later and was surprised to find the assistant manager who was the one who gave me the "refund" KNEW I had been charged again, and chose not to contact me and I had given them my number just days ago. I didnt get the full refund back either, they kept $14 for trimming my bangs which I was told was $5. Ive been coming to this place since I was young and will never step foot in there again after the experience I had. Absolutely NO effort was made to even contact me to try to rectify their initial mistake and they charged me twice for it overdrafting me, while jerking me around for a week, to not even get a full refund.
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Carol Greene
My stylist was Lesley. First let me say in the past 3 years since moving from California Ive tried 3 higher end salons, and every time I was disappointed. Today I went in for a cut (long to short) a foil and quick style. I gave Lesley the basic look I was hoping for but to basically do what she thought was best (color wise) I am thrilled to say that this is the first time in about 5 years that Ive been happy with the outcome of the foiling, and very happy to say I love the cut! Thank you Lesley I will continue to get my services at Fantastic Sams in Inver Grove Heights by Lesley
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Judie Alred
My regular girl is gone, so I had Ashley cut and highlight my hair. I was apprehensive, I have thinning hair, which is hard to work with. But she made my day. Thank you Ashley, I will be back.
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King Alejandro
Worst expierince in my life please dont go there it will ruin your life they had me waiting for 2 hours and 30 minutes and everyone that came after got there hair cut less me so i left.
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Karen Anderson
Kara did an awesome job coloring my hair! I think she is making a difference in the world by putting smiles on her clients faces. I highly recommend her!
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Destiney Strain
Called to check availability, and was hung up on. Wheres the manners in staff? A proper goodbye would have been sufficient. Safe to say I didnt go in!
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Nancy Hunstad
I went there the day they opened, and have gone there ever since. The place is always clean, and the staff knowledgeable and friendly.
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Anonymous User
Ive been going hear nearly 7 years and there is a handful of stylist that have been there since! Its comfortable clean and friendly
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Tyler DeChaine
Very poor haircut, tons of edges and just looks ridiculous. They had me in and out in 10 minutes and it shows.
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Christy Scott
Clean and upbeat! Talented stylists with great attitudes and friendly friendly! Love it!!!
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Tina Swanson
Great prices