Address: | 8057 Wedgewood Ln N, Maple Grove, MN 55369, USA |
Phone: | +1 763-494-6616 |
Site: | local.fedex.com |
Rating: | 2.1 |
Working: | 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 8AM–6PM 11AM–6PM |
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Izzy Kessler
Wow, I hate to say this, but the service was terrible. There was only a clerk in store. My husband went to get a print made... The print job shouldve taken 5 minutes, because it was a self-serve, large print on large paper--so it wouldve been true-to-size. Halfway through printing, the machine runs out of paper. First, the guy puts in the paper onto the roller wrong. Then takes the roller and the paper off. Re-does it again. The whole time, cussing under his breath (or so he thinks). The rest of the time, hes alternatively helping customers pick up orders or doing other things. My husband spent nearly an hour inside this store... and the guy still charged him for the print. The print shouldve been free, considering all the hassle for what shouldve been a 5 minute job, printing and paying included. Avoid this store like the plague. It certainly makes me miss the Kinkos and Copyworks stores when I was a student in Ames, IA 10 years ago...
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Ray Schoch
I dont use FedEx for shipping (The Maple Grove location is 10 miles from my house, while their chief rival has a quite satisfactory store 1 mile from my house), but this Maple Grove location is the closest to being within reasonable driving distance and convenience from me that has a large-scale printer-plotter, which is what I need to reproduce designs life-sized. Ive always found the staff to be helpful, though not everyone is really knowledgeable about their self-serve printer equipment. Ive never done large-scale, office-type document reproduction via a FedEx/Kinkos location, but Ive had designs and drawings in small numbers reproduced here for quite a few years, and when glitches have arisen, the staff has always been willing to do what they could to resolve the issue.
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Timothy Reinholt
They mustve made changes due to all the negative reviews Ive seen because I went there twice within a couple weeks and had great experiences both times. The first time I need to send a notarized letter and I was greeted the moment I came in and then helped quickly and competently in sending it and it arrived in time too. Second time I needed to send a few parts for work. Again greeted immediately and the young guy at the counter said the lady who was taking the shipment was leaving soon so he quickly got me a box and packing for the inside and we got it out in time. Very fast and helpful. Not sure if i got super lucky two different times with different pepole or if they have listened to everyone. Either way I recommend giving this place a chance.
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Josh Helton
DO NOT USE THIS STORE!! I have been printing customized artwork for my gaming collection for the past year, and this FedEx location has been the ONLY store to refuse my business. They bring up the false claim of a copyright issue in my prints, though I have extensively studied the fine print. It is considered copyright ONLY if you are using the prints for profit. Its my OWN collection! Im not selling any of these, so the copyright claim is not vaild! I will continue to find business elsewhere that will not play games with copyright laws they do not understand.
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Mason Alt
AVOID THIS PLACE LIKE THE PLAGUE!!!!! Brought in a Home Depot shipping box, they denied it spitting out some policy that NO OTHER FEDEX PLACE HAS. Ive never had an issue shipping boxes at any location except this one. Their previous review history looks to follow suit. This store needs to be replaced. I even spoke to the manager and she is completely oblivious to how a business should be ran. FedEx should take a look at this establishment and see that it does not conform to customer expectations.
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John S
Boy at counter would not take my package because he thought it was a different companies box? Give me a break, there were NO visible logos of any other business. Clerk was very rude and unprofessional. There was another customer in line who seemed to share the same opinion. Went to Minnetonka location and they had no problem taking the same package. Avoid at all costs
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Arielle Tetzlaff
Copies are a few cents more than office Max which adds up. Customer service was bad asked how to get a receipt they said oh a kiosk over there with some random wave yes it kind of was in front of me if I had looked around a bit more but I had never used their services before and didnt know which kiosk it was.
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John Martin
Brought my package with prepaid label here and was refused because they want to sell me the packing peanuts. I drove to Fedex shipping center (7555 Meridian Cir N, Maple Grove, MN 55369) few blocks away. No question asked.
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Lori Ziebarth
For all of your printing needs, you may want to try the UPS up the street. This FedEx location doesnt have the equipment to print some of the more basic requests. UPS - no problem.
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Cynthia Beck
They need to update their hours on the website. They are not as listed. Plus, if you email a print they are supposed to get back to you within one hour but they dont.
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Heather Ellyson
@Josh: The reason they couldnt print it for you is because they would be making a profit from someones work.
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Christopher Possehl
I love these guys they all know me when I come in, and go out of there way to help me this place is great.
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Mackenzie Smith
The staff was super helpful and friendly!
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eric ries
Awesome Fedex branch! Highly recommended!
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Tracy Gaspar
Great service!