Walmart Tires & Auto Parts

9451 Dunkirk Ln N, Maple Grove, MN 55311, USA

Address:	9451 Dunkirk Ln N, Maple Grove, MN 55311, USA
Phone:	+1 763-416-2310
Site:	walmart.com
Rating:	3.1

Location

Photos 76

Reviews 12

dan simon

I am completely astonished and infuriated by how this customer service center treats its customers, especially because its part of the Walmart chain. My father, who is a physically impaired 60 year old pastor, drove on a half flat tire to this place and asked them to find the source of the leak and, if possible, fix it. After four hours of waiting, one of the mechanics comes out and says that they couldnt find the source; then they drove the car out of the shop. The tire, at that point, is completely flat. No one asked my father if he wanted to get a new tire; no one asked if wanted them to put on the spare tire. Coincidentally, they close dont for the night. Its below freezing. Its snowing heavily. My dad is physically impaired and cannot put on the spare tire. Luckily, I was in the area and was able to drive over and help him out. As soon as I came over, I checked the flat tire and, I am not exaggerating at all, within one minute (1 minute) I found the source of the leak, in the dark. How absurd and stupid. Im sorry, Im not sorry; please, if you decide you need auto care, head to discount tire across the street or to youngstedts just across the highway. They seem better at being reasonable.

Janae Vonch

I came here the 1st time for my last oil change, it was close to closing time but Jim was very friendly and was able to work with us to still get us in, he was great with my 4 yr old daughter as well. The wonderful customer service is the reason I came back and will continue to come back to this specific location. It was a nice touch getting the little note from the manager printed out and set in my seat, should have left a review then but here for my 2nd oil change, different people, busier, but still exceptional service, thank you!

Subramanian Gomatinayagam

I went to the shop with a flat tire. They basically put the same time on after removing a screw that was in the tire, without doing anything to fix it. The tire was flat again after a day and I went back. I was told that the tire was unfixable (why did they put it back on?) and that I needed new tires. Now, my tires are fixed by costco and they tell me that there is nothing wrong with it. wonder if the mechanics make commission for selling tires?

Andrew Tortorice

Got a screw threw my tire it was 7pm and I was no where close to my house. I thought of the usual tire places discount tire, tires plus, ntb all closed at 6pm. Walmart is open till 8pm. I thought they would say no we cant help you due to it being so close to closing time but nope. They assessed the situation and put on a new tire within 30 mins. Price was great too. Your a life saver Walmart. Thank you!!!!

Caitlin Nguyen

I have nothing but good things to say about this department. I was in need of all new tires for my truck - I took my car in at 6pm and was done 9pm complete with an oil change. I had dealt with Tony and he was more than helpful and offered great customer service. The area was super clean and organized. I would highly recommend and will continue to go there for any tire needs/oil changes!

Sara Wood

Had a flat tire took in to be fixed. The attendant told me that they couldnt fix it and needed to spend over 500 dollars for four new tires. When I told them I didnt live in MN and needed to get home they started back tracking and changing the story. I said no and took it over to firestone and they said it was a nail and fixed it right away. Felt like a swindle didnt appreciate it at all!!!

dr longbottom

I spent 2 hours waiting for my tire to get patched. I told them the tires in the trunk, it has a nail in it. They either decided not to call me or really did spend 2 hours on a Thursday at 3pm with half the shop empty trying to fix my spare tire. Crackerjack job.

Ahmed Souare

Good service, I went for a oil change and its was done perfectly same for my tires, good timing performing all services. I will definitely recommend anyone to stop by. And also that the only place open on Sunday for service.

Nick Hauge

They may mean well, but they are very unorganized. I wont tell you where you should go to get your vehicle serviced, but it may be a wise choice to steer clear of this place.

Alissa Thomes

I get my oil changed there all the time. The staff is great. They are friendly and efficient.

Robert Schoch

Inept workers and super slow service. I will never go here again.

B O Double V

Low quality oil changes. You get what you pay for.