AAMCO Transmissions & Total Car Care

5231 W Broadway Ave, Minneapolis, MN 55429, USA

Address:	5231 W Broadway Ave, Minneapolis, MN 55429, USA
Phone:	+1 763-535-3112
Site:	aamcominneapolis.com
Rating:	4.3
Working:	8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–12PM Closed

Location

Photos 19

Reviews 8

David Herrera

I called this guy because I was having transmission problems. I have already spent all my money replacing the engine in my suburban and I wanted an estimate because I am going to have to borrow money to fix my vehicle. I relay this to Kevin and he says drive it in we will give you a free diagnostic to see what is wrong(He even said what it most likely was since it started doing this right after I had the new engine put in and gave me the impression thats what he would look at). I was very specific about my issues and what I needed help with so obviously I am thinking he is going to take a look at whats going on with my transmission. He calls me 2 hours later with a list of other issues with my vehicle and cant tell me anything about the transmission because thats gonna cost $90(Turns out a free diagnostic is a witch hunt not actually addressing your issue). He gave the impression that he was going to look at my transmission issue for free.(which makes sense when it comes to getting an estimate and I would assume they would hook up a computer to see what the transmission is saying. You know that one you get to use for free at any auto parts store.) I was just gonna pay to have it rebuilt but after he was completely disingenuous I called him out and he called me a prick which escalated quickly to names being called and him threatening to tow my vehicle. Some customer service. I will never go here and I would suggest no-one ever does.

Anonymous User

Worst experience of my life!!!! My transmission went out, and I took it to brookdale Honda...they quoted me a price of 3350 with a three year warrenty. I then called Kevin told me he could get way under 3350, he said just have it towed out to his shop and he would take a look at it for free. He then called me and said they already started working on it and the transmission needed to be rebuilt...I asked him for an estimate and he told me again "we will get way under what brookdale honda quoted you at." Then he called me about a week later and told me the total cost was going to be 3460. How is that even possible that I went to this shop and paid more than at the dealership. I also only recieved a one year warrenty. Not only that but my mom was dying in the hospital and he wanted me to pay over the phone for the car. I told him I would come in on Monday (it was a Saturday when he called) and pay for it....even after I told him what was going on with my mom....he still wanted me to pay over the phone.

Kianna Mcbride

These guys are awesome!!! This is a family owned shop and they really do go out of their way to take care of you. My transmission was completely shot so I called around to get some estimates. Everybody was giving me a similar "ballpark" price so decided to go to Crystal Aamco because Ryan was by far the most polite and helpful guy I talked to. He had my car towed to his shop and gave me a free estimate. I already knew I needed a new tranny and he was very honest when I asked him how much it would cost - which I REALLY appreciated. There were never any surprises, I never once felt like I was being ripped off, I got my car back a day early, the customer service was awesome, and I ended up spendeing less money than I expected to!! My car is running great and I would absolutely recommend Crystal Aamco to anyone. Ask for Ryan or Travis and you will be taken care of.

Lynne Sernett

Our sons 2001 Ford Focus suffered major engine damage because a piston inside the engine broke under normal driving conditions. Not knowing what the problem was initially, we arranged to have it towed to Aamco Transmissions and Total Car Care of Crystal, MN for diagnosis and repair. Travis called us and informed us it suffered major engine damage and the cost of repair would be prohibitive. Travis then offered to try to locate a good used engine to install in the car. He searched the entire United States and found a low mileage good quality used engine for us. It was shipped to Aamco Transmissions and a Total Car Care, Crystal and installed in the car. There was not one single issue with the installation and work done. Travis and the staff at Aamco did an amazing job and turned a very unfortunate situation into a good outcome. I highly recommend them.

Dean Eckhart

Outstanding customer service by Kevin and his Crystal, MN Aamco team !!! Very professionally run shop with well qualified technicians – in a clean and nicely organized environment. They thoroughly and accurately diagnosed the problems with my vehicle, gave me several options and costs - and presented a great recommendation, balancing the age of my vehicle with costs I could afford. No pressure tactics, no pushing work that isn’t needed. VERY trustworthy. The repairs turned out great. They got it right the first time – not like many shops where the vehicle needs to be taken back multiple times. I recommend the West Broadway Aamco for any and all of your automotive repair needs!! Well worth the drive even if you live across town like I do. A special thanks to Travis - a true transmissions’ artist !! Dean Eckhart Woodbury, MN

Atdee Intharath

I will never refer any of my family or friends to go here if your not there sitting and watching what there really doing to your car!!! They ripped my father off from over $1100 in supposedly repair and labor to fix my father truck by taking they word when I shouldve sat there and watch them work on hes truck. GM talk a good game so did the workers, Never again will I recommend anyone to just drop there car and leave cause there not full of it. I write this so the next person doesnt get ripped off like how my father did. If there was a thumb down beside 1 star I wouldve get them that thumbs down..!!! Forget this place go find people who are loyal in keeping there word and trusting them with your car.

Matt Johnson

I never even heard of this place until I needed a warranty repair, and they were an authorized repair shop. The warranty company told me they dont cover a diagnosic fee (normally charged by shops), no problem there, THEY DONT CHARGE ONE! Then Rich not only found the problem quickly, he also handled all the warranty paperwork. After this great experience I went back for other things that I needed to pay for. They have consistantly done exceptional work, and beat the compitition in not only service but PRICE. I send my friends there now, and even they say they found their "car guys" Dont take my word for it, bring your car there and see what they do first hand. It cost you NOTHING to look at it...

Beth Fredette

Great experience. My car needed transmission repair and a new alternator. The work was completed quickly and they provided excellent communication throughout the process. I had another vehicle at home so they arranged to drop me off and pick me back up when my car was ready. Amazing! Not many car repair shops would provide that service. They really know what they are doing and the shop is very clean. It was a great experience with no hassles. They made extra effort to be friendly and helpful. Every business should operate this way. They have it figured out. I trust their work. It is excellent when you find a business that knows how to do everything right. This is my new auto repair shop!