Action Auto Systems

2328 E 38th St, Minneapolis, MN 55406, USA

Address:	2328 E 38th St, Minneapolis, MN 55406, USA
Phone:	+1 612-722-1211
Site:	actionautompls.com
Rating:	4.9
Working:	7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM Closed Closed

Location

Photos 54

Reviews 9

Claire Byerly

I brought my car in for a brake job after a couple years of general negligence. I am just over 100k miles so it was no shock that they had many recommendations for additional repair other than brakes. They called before doing any work and explained in detail what was needed. I was able to decide what I wanted done and what I would like to postpone or do myself. When I advised what I would like them to skip doing, they didnt lecture me or question why I didnt want that particular service done. They were very patient. I felt that their prices were very fair. Much less expensive than chain shops. My total ended up being less than what was quoted as a particular job (replacing a seal) took less time than they had anticipated. Through personal experience, I know a lot of shops charge for the hours that is standard for a particular job regardless of the hours it ends up taking. I almost expect it at this point and was shocked that they were honest about the hours worked. I tend to avoid car repairs due to the fear of getting ripped off and generally dealing with poor business practices that are common with car repairs. I was so pleasantly surprised that this is not at all the case at Action Auto. I will absolutely be back and will likely take better care of my car because I feel comfortable with the staff and the business.

Sean Francisco

This is the shop to go to! All the guys at Action Auto, Kurt, Clint, John, and the mechanics are honest and trustworthy. After hearing about them from my old boss and finding out that they did all the work on my school vans, I decided to give them a shot. Time and time again they have never let me down and have even exceeded my expectations. They truly stand behind the warranty on all their repairs (as I had something happen from a repair they did and they covered it). Last time I went, I ended up leaving a little unhappy because my car wasnt running much better than when I brought it to them. They ended up calling me back, saying they didnt feel right about what happened with my experience of paying almost $600 for a car that doesnt run much better, and said that if I brought my car back in they would take care of the rest and get it up and running for free! I have never had a shop do that before! Like I said this is the place to go. Its a family owned business too that has been around for many years. There is a reason they have so many positive reviews.

Alexandra Kivley

After my car was deemed "unsafe to drive" i was stuck looking for a used car on a limited budget. I was really worried I would be stuck with a lemon, so Action Auto said they could do a once over on a potential car i was going to buy to make sure it didnt have something seriously wrong with it. The first car i brought in was in rough shape and the second one had some minor issues. John and Clint gave me an itemized bill with the total cost for the repairs, which I then showed to the dealer. This ultimately helped lower the price of the car. I then did the repairs through Action Auto and the best part is that they were able to squeeze me in with short notice. It was extremely nice and I really appreciated their help. They really helped minimize the stress in buying a used car - and its always a pleasure working with them!

Daniel Uhlemann

So get this: my Chevy Equinox wont keeps turning off while I am stopped at stop signs. I call Action Auto and bring it in the next morning. They take a look at it and call me to say that there is no oil in it and it will require further investigation. They call me about an hour later saying I have a major engine issue and THEY called the dealer to check if the car was still under warranty and IT WAS! They recommended that I get it towed to the dealership. When talking to the dealership, I asked them how much the repair would be outside of warranty and they said $2700! Are you kidding me? Thank you Action Auto! Above and beyond customer expectations! Bring your car here for all issues/upkeep!

Jimmy Broomfield

Seems like a great auto shop. Family owned and very nice staff! I am usually skeptical of auto shops because of past experience, but I feel like this is a shop that I will stay with. I brought my vehicle here to get a tire patched, and they gave me a run down of the items they found that should be repaired. They didnt pressure me into making an appointment to fix these items, which was a refreshing change. I like to do as much work as possible on my vehicles, and I will probably fix the issues myself, but I will be bringing in my vehicles to tackle all of those issues that are out of my skill/tool set. Overall Thoughts: I would highly recommend this shop to people in the area!

Randy B

I am from Winnipeg, MB, Canada and got in a car accident on a Sunday when I am about to drive home from bike polo tournament in Minneapolis. My poor Toyota Tacoma was not derivable, one wheel was straight and the other at 45 degrees. I went to the shop Monday morning and they stayed late and got my vehicle fixed and safe to drive at 7:30 PM that day. Better then amazing! Jon worked personally with my Canadian insurance company, he kept me well informed the whole day. Jon invited myself and my friends to see the vehicle up on hoist in the cleanest shop with the most amazing tool box. Thank you Jon and your family and team for getting us all home so quickly.

Nathan Sulerud

At last, a no nonsense, personable auto repair shop. I was tired of always feeling like a number to other auto service stores. Until a good friend told me he drives a long ways to have all his car needs taken care of at Action Auto, so I knew they were doing something right. (he usually is very picky and does his research) The friendly staff made me feel like my vehicle and time are very important to them right from the start. It has been many years now, and I would say it has been worth going the few extra miles for hassle free, fast and reliable service. Dont just take my word for it, take your car in next time it needs service and see for yourself.

Erik Koeppen

Great service and a friendly atmosphere! Brought my car into Action Auto to get some new tires and to fix a leaky door. Unfortunately, the complimentary inspection found many more big issues wrong (some I already knew of). I received an email with pictures detailing every major issue which was extremely helpful as I was at work at the time. Talking with them over the phone helped me grasp the severity of the problems. I was glad to get everything taken care of in one swoop and my Grand Am is running better than ever. I will be back with any other issues that arise. I appreciate the professional work done here!

Casey Kluver

Action Auto is the only place I will use! John and the rest of the staff are so easy to work with and always willing to do whatever it takes to do the job right! They replaced my suspension and brakes at a very reasonable price. I called all over town and they were by far the best deal! They even offered me a FREE courtesy car to use while mine was in the shop. They communicate very well and are always straight forward and honest. That is what I look for in a mechanic and I have found a home for all my car needs. I would ONLY recommend this place! You will not be disappointed!