Riverstone Salon Spa

3764 Minnehaha Ave, Minneapolis, MN 55406, USA

Address:	3764 Minnehaha Ave, Minneapolis, MN 55406, USA
Phone:	+1 612-721-1518
Site:	riverstonesalonandwellness.com
Rating:	4.5
Working:	12–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–6PM 9AM–5PM Closed

Location

Photos 9

Reviews 18

Siri H

Riverstone used to be my go to spa, they have a very nice ambiance and seemed to have friendly staff. I am sad to say though that after a recent poor experience that stretched all the way up to management I will not be returning. The errors began right from the start, I called a week or two prior after looking at pricing and services on their website, I was very specific in the services that I wanted because I knew I didnt have much time for relaxation. I received a leg wax, bikini wax and a pedicure, apparently their office staff had made a mistake and booked me for the waxing before the pedicure so I was unable to get any type of exfoliating, however the staff never attempted to apologize for this in any way. When it came time to pay the bill was higher than I expected, I brought this up with the person at the desk who stated that I had booked a higher level pedicure than I had requested. I explained to her that I thought I was getting the lower level as that is what was requested but again there were no apologies. I simply paid and left at this point. On my way home as I thought more about the situation and became increasingly annoyed I called and spoke with management. I went back and forth all the way up to the owner who would only offer a $20 gift card despite that I had never booked the pedicure I was charged for nor did I even receive the full pedicure due to their office staff booking it incorrectly. I will not be returning to Riverstone and I encourage anyone considering going here to support other companies with better business practices.

Kym Zest

I bike commute and am an athletic trainer and coach. So Im pretty minimal when it comes to my hair needs and I dont "style" my hair. I still appreciate a good haircut and relaxing service yet that happens so rarely for me. Most salons cant seem to wrap their minds around my lifestyle. I get a hard sell on products I dont want, advice I wont use, and then its like Im hurting them by putting on my bike helmet to leave. Riverstone was a refreshing non-judgemental experience. I enjoyed looking at the "We Are the Arctic" coffee table book while waiting. It was much better than looking at either my phone or fashion magazines. The stylist Kirstie provided exactly what I was looking for and didnt try to sell me on products or doing something different with my hair. Ill be back and hope the service will be consistent.

Anonymous User

I recently moved to the area, and found Riverstone Salon by searching for Paul Mitchell salons in the Minneapolis area. The salon is located in a neighborhood, on a corner street. It was a little hard to find because I was expecting it to be located near other stores. The salon is very very cute, and clean. The entire staff was very nice. Prior to this visit, I had a horrible experience at another salon in downtown Minneapolis, so when I met with my stylist Brooke I had specific directions on what I wanted done. She was very understanding, and did exactly what I wanted. My hair color and cut turned out great. I am definitely going back to the salon and recommended it to anyone who prefers smaller salons, with great customer service, great end results, at a completely affordable price.

Kallie Schell

I used to see LJ but she has since left. I saw a guy she referred me to. I requested a trim and a few layers because Im trying to grow my hair out (I said this). In the course of 10 minutes he quickly hacked about 1.5 inches off of my hair. I can barely put it up anymore whereas I used to be able to put it up in a high bun. Sorry, but youve lost my business. Consistency is key. Monitor your service.

Anonymous User

This is a fantastic salon. I have been going there ever since I discovered it and have been more than satisfied each time. My stylist does exactly what I ask of her and suggests products that have worked great with my hair. I have never gotten anything other than haircuts but soon I hope to try out their manicures. The best salon Ive been to in a long time. I highly recommend it.

Anonymous User

I have been going to Riverstone for about 6 months. I have been very pleased with my haircuts and brow waxes. Brooke is a talented stylist and really listens to what I want. I have also received 3 massages from Sarah and have been very satisfied in how she has tailored them to meet my specific needs. I think the prices are reasonable compared to other salons Ive been to.

Jacqueline Leach

I love getting my hair cut here. Tamie is some kind of hair wizard. Not only does my hair look great when I leave the salon, but it looks great the next day and still great (although different) a few weeks after that! Also, I like the calm atmosphere.

James Rudi

Its a Great place to go get a pedicure/ manicure/ body massage or a facial. Or maybe you just want to go get pampered and bring a friend. And they do really nice hair cuts to. Youll be blown away by the hairstyles and colors they do

LeAnn Groth

Going to Riverstone for a cut, or a color, or any combination of services is always a treat. I look forward to spending time there when its time for a trim. I wouldnt consider going elsewhere unless it were dire circumstances.

Kristin Michels

Very happy with my haircut by Drue and the warm welcoming staff. Will definitely recommend this place to others.

Beth McComb

Friendly staff, good service, I can walk there from my house and I get a glass of wine with my haircut.

Anthony Englund

Kara is the best!

Deborah Keavy

Nice relaxing place they pamper you from head to toe

Emily Braverman

Love the design of the place as well as the staff

Keri Erickson

Lovely people and the Aveda experience!