Address: | 7444 Lyndale Ave S, Richfield, MN 55423, USA |
Phone: | +1 612-866-0009 |
Site: | richfieldtransmission.net |
Rating: | 3.6 |
Working: | 7AM–5:30PM 7AM–5:30PM 7AM–5:30PM 7AM–5:30PM 7AM–5:30PM Closed Closed |
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Brian Brooke
Ive had an absolutely terrible experience with Richfield Transmission and the owner Mr. Chuck Lowinske. I brought in my car when its transmission went out and I left it with them to fix. They took out the old transmission and put in a different one, and I paid them $1500 for the labor, as the original transmission was under warranty and the part itself was covered. Less than 30 miles after I drove my "fixed" car off their lot, the transmission blew out again. I called and asked if they would come tow it back, and they said "we wont tow it back, we did our part, thats no longer our problem, were sorry". So I paid to have it towed back to them to inspect. They offered to install another transmission for another $1500, which I declined. I wasnt about to pay them twice for a job they didnt even do once! My car wasnt worth anything with no transmission, so I had to have it scrapped. I then withheld payment on my VISA for their "service", as they didnt truly give me back a car that was working. Richfield Transmission and Mr. Chuck Lowinske then sued me for the payment, despite not fixing my car even one time and not offering to even come close to standing by their work. They pointed fingers, hid behind claims of "we did our job", and then sued me. At the end of the day, I was out a car, $1500 for the labor, and innumerable hours of stress working with these low-class idiots. I think the character of the people behind this shop speaks for itself, and they have no pride or ownership in their work, and definitely no social skills or customer service interests. I would avoid this place at all costs. Mr. Chuck Lowinske is a white-trash liar and cheat, he will grunt when he meets you and hell sue you after performing sub-par service.
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Kevin Hayek
Overall. Not pleased. Took over a week to get my tranny rebuilt after I was told it would take 2 days when I brought it in. Cost more than anticipated even after factoring in the extra work discussed based on the numbers we discussed. Then after I reinstalled my transmission into my car (I pulled it and brought it to them myself) I find that its leaking out the side of the accumulator cover (they forgot to put the seal on!) So I call the shop, tell them whats going on, and ask what they would like me to do. I am instructed to fill it with fluid and drive it to the store for them to look at it. So, I try that. The car makes it about a mile down the road and stops going forward. They tow it to the shop for me (NICE!) only to charge me for the tow and all the fluid they added once they fixed their screw up. I guess you gotta make a living somehow. The bright side, My car drives forward, for now... Well see if it holds up down the road or if maybe other things were forgotten to be installed too. Bottom line, They will fix your car, but it may cost more, take longer, and who knows if it will be done right the first time. Oh, and you will not be offered an apology if any of these things happen. Not if they take too long and not if a part fails.
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Staci Stringer Cihlar
I brought in a PT Cruiser to get the tranny fluid & filter replaced. Great job on that. What I didnt like was what I now feel as them trying to rip me off in other ways. I was informed that there were aluminum flakes in my original tranny fluid which was "possibly" caused by a part in the tranny rubbing against the casing and that I should replace the transmission right then and there, to the tune of somewhere around $1800, which would be saving me money as the car was already up on the hoist. They took me upstairs to give me visual on what was possibly happening by using parts they had; that was nice, but all the more to sell me perhaps. I was told that I should very much replace it and that I would have 3-3,000 miles before theyd be seeing me again for a new tranny. I refused the service as the car wasnt worth it. I asked my local mechanic on their opinion and they said "You got that line?" I was never shown the fluid with the flakes, which if youre gonna ask someone to fork over nearly 2 grand, seems odd; and 25K miles later- no problems. So watch out for these guys. Friendly? Yes. Change your fluid alright? Yes. Trustworthy? Beware. Just a story here to share.
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Anonymous User
I walked in and asked to get a center support barring swapped out ( i had the difficult to find part). I asked about how long and the rate. $80/hour and 1 hour. This is fair if there arent any real issues getting things apart. And there should shouldnt be as everything is anti-seized on the entire drive shaft. The center support baring is a light press fit, but requires a press to change out. I schedule a time later in the day to come back (and take off of work no less) and when I do, I get told after I arrive again that theyll charge me the book rate for $189. I ask, what if it takes 1/2 hour? I was told he doesnt care if it take 1/2 hour, im going to change you the full $189. What kinda crap is that? Apparently this is how you make money, by telling at first you charge and hourly rate, then in the end there attempt to push fixed hours. If you drive train is fully rusted to the vehicle, ensure they charge set hours for their work. :) If you have a clean vehicle, ensure you dont go there.
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Anonymous User
I reacently had my car brought in for a transmition rebuild and thay found a wireing problem in a wire harness and it took them a day to diagnose and fix thay had to find a part that the factory didnt even carry thay were able to find the part at a salvage yard and get it fixed thay spent around 8 hours on the repair and only charged me 350 for labor wow I couldnt belivehow cheap it was then thay told me that a transmition rebuild would be 3000.00 (chevy quoted me 4125.00) when it was all said and done I was charged 2800.00 agen I was stuned Ive never have had a better expereance with any other shop. I will never bring my car to another shop. Thanks guys my car is running great!
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Anonymous User
Terrible, had to get a new powersteering pump return line and backbrake job. Had an estamite done and they said its going to cost 505.17 in parts and 500.00 in labor. The guy at the front was verry rude and also said he had to special order the part and it could take weeks. Found the part in two hours for 25.00 dollers. All together I payed a total of 300 dollers. People..this is a scam shop find someplace else to spend your money. There are plenty of hard working honest machanics out there, richfeild transmission is a scam...I repet this shop is a scam.
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Mike Lutz
Great place to have work done. They do pretty much anything, and better yet they dont jerk you around. I can really appreciate a place where their goal is to service the customer. They went above and beyond my expectations when I dropped my vehicle off and they gave me a ride to where I needed to go, and came and picked me up when in was done. I would recommend them to anyone, good people and great service.