Power Train Plus

5172 Jackrabbit Ln, Belgrade, MT 59714, USA

Address:	5172 Jackrabbit Ln, Belgrade, MT 59714, USA
Phone:	+1 406-388-1887
Site:	powertrainplus.net
Rating:	3.2
Working:	7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5PM Closed Closed

Location

Photos 89

Reviews 5

Jason Wood

I had a check engine light telling me that cylinder 2 was misfiring on my Mazda Tribute. I took it into PowerTrain to fix the problem, explained the symptoms, and told them that the last time I had the vehicle in their shop they had told me to replace the fuel injectors (which I didnt have money for at the time). I also asked them to fix two doors that had broken locks. Three weeks later I called to inquire on the status of the work, and they told me it had been done for a few days -- but they had forgotten to call me. I paid them over $1000. The engine misfired and the check engine light came back on before I even reached home. Only one of the doors was fixed. There were dirty rags and broken door parts left in the vehicle. I have to assume that they actually installed the new parts that they charged me for, but why didnt they test to see if they fixed the problems? I took the vehicle back in a week later, expecting them to make it right and only charge me for new parts since both issues should have been fixed already. They replaced all six plugs and the coil on #2 with one they had "laying around the shop" -- whatever that means -- was it new, used, what? They were unable to find the parts to fix my door (even though my google-foo leads me to a few different sources with 2-day shipping). They charged me for a new coil (I hope it was new), new plugs (even though the plugs in there were less than 2 years old) and 2.5 hours of time. I fail to see how they spent 2.5 hours replacing the plugs -- I did it myself in less than an hour, and the coils have to come out during the process -- so installing the coil should have been included in the labor cost for the plugs. They had my vehicle for over a month in total. The front office guy was very rude, and I suspect that the front office lady I originally talked to failed to give the mechanics all of the information that I provided about the symptoms and what I wanted done. Their mechanics might do good work, but it seems like they just keep replacing parts until they fix an issue rather than spending time to actually diagnose the issue from the get-go. Their office staff seems to be unorganized and their prices seem to be higher than their competition. I highly recommend avoiding this place.

710 SNOB

Took my 1983 chevy into powertrain plus in Belgrade, Asked for heater core, and water pump replaced, and to check the leaks out for the transfer case. Get a call in two weeks stating the water pump , heater core was replaced and hoses rerouted. When I get to powertrian they say they pulled the transfer and resealed it as well. Paid the Man his money and walked out to the ride to see the water pump was the same one that was in it before. Come back inside and 45 min later I have shop credit and "a good pump so no need to change" $700 ... Drive her 4.8 miles home and park her. Coolant and transfer case drips in the same pattern as when this was dropped off and "repaired" , drove back down to powertrain and was told to leave it so they can check the coolant leak and t-case leak out, Called a few days later and was told the t case has a cracked section that just happened since they sealed it and I needed my drive line and U joints replaced, oh and coolant leak was a head bolt now. so another $700 ... Went to pick it up and realized they didnt check the coolant leaks from before so it was left and come to find out waterpump was leaking as well so that was now replaced. Wow $1400 later and this should be done right... nope . Drive home and let it sit to another leak in the t case. So I drive back down and have to schedule a week out. Oh its the front and rear seal as well as the center section leaking and they want another $600+ to do another job they were paid to do. Come to find out each time they repair one section of the t case and not the other . So when I was told they resealed the t case and fixed the leak they just did one so they can rape me over the coals over and over. Now I have an appointment at a transmission shop for a complete rebuild of my transfer case for another $600 when I paid powertrain well over that to do the same job.

Brandan Eachon

I used Power Train many time before but because of my recent visit, I will not be going back. I was changing shocks on my truck and broke a bolt on the bottom shock mount. I brought it in to them to help get out because I couldnt get it and didnt have a torch to try and get it out. I called them and asked them to get the bolt out and replace that shock while they already have the tire off. They finally got it out and charged my 240 dollars. I went and picked my truck up and found that they did pull the bolt out but did not replace the shock and didnt even put a new bolt back in it. I asked them about it and they said they didnt know I wanted them to replace the shock either. Even if I didnt specify to replace the shock (even though I know I did), dont you think a company would replace the shock when it is sitting there on the seat in order to increase their customer satisfaction? They already had the tire off and on a jack, it would have taken them 5 extra minutes to put the shock in. I am not impressed at all and will never be going there again, I also will not be recommending them to anyone.

Cameron Richards

I took my Toyota Rav4 in for its scheduled 100k mile service. As the tech was finishing up that job he gave the rig a once over while it was up on the hoist. He noticed that my fill plug on the transfer case was almost falling out. He check to find that there was no fluid in the transfer case and that the gears has almost destroyed themselves!!! Powertrain found me a used part from a wrecking yard and had it installed within a week of diagnosing the problem. They also quoted me a price and ended up charging me less because the tech was able to get it done in less time that the book said it would take and they passed the cost savings back to me! I cannot stress how grateful I am to have found a shop that takes the time to look at things, It would have been a disaster to get to the middle of ND in winter and have the transfer case lock up!!! Power train has earned my business completely and I will refer everyone I know to them.

Thomas Baldwin

I have used Power Train many times however over the last year the service has went downhill. Recently I brought my Excursion to the shop for repair. I gave specific instructions to be called about all costs related to Excursion before the tasks were performed (I always do this, as you should). To my surprised I was called and told that they had replaced parts that did not fix the problem, invoicing almost $500. Power Train then gave an estimate of $2200 to dig deeper to find out what was wrong. From my last couple experiences with Power Train estimates I knew I was looking at about 30% above their estimate. At this point I stopped all work and had vehicle towed to Bozeman Ford. Bozeman Ford was able to completely diagnosis problem before replacing any parts, and I approved all work before it was completed. The invoice was exactly as they said it would be. Unfortunately I would recommend avoiding Power Train Plus.