Address: | 344 Loudon Rd, Concord, NH 03301, USA |
Phone: | +1 603-228-6040 |
Site: | smartstyle.com |
Rating: | 2.9 |
Working: | 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–6PM |
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Anonymous User
The WORST hair salon I have EVER been in. My mother, daughter, and I all went in together and not one of us was given the haircut we asked for. The staff seemed as if we were inconveniencing them by having our hair done. They even made the comment that "its usually so dead in here" and they were all so tired. That should have put up a red flag. My 12 year old daughter had almost waist length thick curly hair and wanted layers put in to cover up some hacking done by gum removal. Should have been easy. Instead of giving her layers, the "stylist" blunt cut it to match the shortest hairs. She cut almost 12 inches of hair!!!! My daughter was crying and I felt horrible for her. She ended up having to be cut twice. My mother had one person cut her hair (a simple pixie cut) and another one fixing the first ones botch-job. She was actually cut 3 times because they couldnt get it even. I was last. I wanted a fringed angled bob. I wanted it to hit my chin and not be blunt cut. I specified that several times and showed pictures. What I ended up with looks like someone put a bowl on my head and hacked around it with a weed-whacker. It is blunt, barely reaches my ears, and is different lengths on each side. Not a single one of us were shampooed. We were all sprayed down with a water bottle. When the cuts were over, none of us were blow-dried or styled. What a mess. My conclusion? I wouldnt bring a dead dog to this salon for a cut even if it was a closed casket funeral.
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Brianna Clark
This salon is beyond the most unprofessional establishment Ive encountered. One employee had no idea what she was doing and constantly having my stylist leave to help redirect her. The place was not welcoming at all, then after being told what I wanted couldnt be done I was promised I would leave with correct hair all one color (I had color patches from past dyes) and upon getting home to my hair dry I see a bunch of color patches. Being out 150$ with the same looking hair I went in with. The manager was extremely rude and unprofessional when I returned to get it fixed. In the process of getting a refund and making a complaint about this place.
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Angela Deng
worst salon ever, wasnt expecting much for the price they were charging, just wanted a trim. Sherrie or whatever her name is, the one in the red hair, randomly chopped up my layers, and cut it way too short. my hair is usually very straight and manageable, and now with her choppy layers, it mysterious turned curly. It take skills for someone to give a haircut that bad. i do not recommend her.
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Elizabeth Langlois
It was my first time to this salon at Walmart. I had a nice girl named Jessica. She did a really good job on my hair. She listened to what I wanted and was very helpful on advising the best products for me to use. She did an excellent job! Thank you for my new spring haircut! I got lots of compliments on it.
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Jacob Downs
My haircut and beard trim is pretty simple but Ive always had a great time here. Ive seen some great before and afters, especially with colors. And, you cant beat SmartStyles prices.
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Anonymous User
the stylists and manager all very rude, all gossiping about clients and other workers. not a professional salon AT ALL
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Hannah Kenneally
I go in an always see Tyler. He is easy to get along with and does a great job!