Firestone Complete Auto Care

Address:	29 Garden Rd, Plaistow, NH 03865, USA
Phone:	+1 603-819-4312
Site:	firestonecompleteautocare.com
Rating:	3.8
Working:	7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–6PM 8AM–5PM

Location

Photos 39

Reviews 10

Cheryll Bouthillier

My daughter and I were taking a ( long) leisurely drive. My tire light came on so I pulled off the highway. Had a flat : (. My daughter googled firestone and it led us to this store. What a god send. Mike was awesome!!!! Put me at ease and was a tremendous help. Everyone there worked quickly to have us back on the road-- from the gentleman that went to pick up tires to the techs that did the work. I give a great big thank you to all especially Mike for your hospitality. You really helped make my day. I had lost my job of 29 yrs. a a week before. I was feeling a little down and you just turned my day completely around. Thank you!!!!!

David Gaudet

Customer communication is lacking. When given a two oclock appointment for a state inspection I dropped the vehicle off at half past one and confirmed that the garage had my correct phone number. Upon my return, the vehicle had still not taken into the bay at three oclock. No communication until I asked of status and at that still needed to prompt the Firestone Rep for an explanation which came with an apathetic apology at best. I asked for the keys back and took my vehicle to another garage. I understand places get busy but service starts with communicating updates to your waiting customers.

Sandra Daniels

Love coming here. Always fast and friendly service. I never feel like a dumb girl and always treated very well. Everone is very knowlegeable about their tires and service and Mike always puts a smile on everyones face. A guy walked in while I was waiting for my new tires and he said that he had two 4 year old boys in the car and he just needed some air in all four tires. Odd request but Mike responded right alway happily saying absoltely just pull up to the first bay and well take care of you. Thought that was really nice.

Heidi Connors

EXCELLENT customer service at this Firestone location! I recently had all new tires + alignment and was so pleased with how friendly, helpful and also flexible the gentleman was that took care of me. I wish I knew for sure what his name is (I want to say Brian?), because he absolutely deserves the recognition!! My other car is also in need of all new tires and this Firestone is without a doubt who Ill be giving my business to! Great job, guys!! Keep up the good work

e. Tobin eckian

Recently i re visited to have my car inspected. i was given a false diagnosis totalling $1200 to fix. a bushing on left side of my 2011 nissan versa. i took my car to two other places to be looked at. Nothing could be found wrong. I am taking the car to a nissan dealer next. after that, i am contacting the better business bureau on this account. elizabeth eckian

Jeff Hitchcock

The customer service at this location is excellent. They communicate very well and promptly call when your car is ready to be picked up. They are very accommodating.

Richard Delarosa

No pressure to buy stuff, good techs

Bruce Fox

Great service, great people

Steve Mack

Good service and prices.

Jonathan St.Pierre