Midas

Address:	840 Worcester St, Natick, MA 01760, USA
Phone:	+1 508-655-0050
Site:	midas.com
Rating:	4.4
Working:	7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–4PM Closed

Location

Photos 15

Reviews 14

Karin Murray

With a flat tire in my mother-in-laws driveway, I had to find someone to fix it who had quick access to that kind of tire and could do the work ASAP. Googling nearby auto repair places I saw really good reviews for this Midas business on Route 9. One reviewer said not all Midas operations are alike and that this one is a gem, a real mom and pop organization. I found out it is true, they are in it for the customer (as well as for themselves of course). The owner quoted me a price over the phone and said he could have it done first thing next morning. I brought the car in and left it for pickup the next morning. They had it done the same day I left it -- they really hustled to get the tire delivered and get the job done. When I went to pick it up, the bill was somewhat higher than he had quoted, and the guy checking me out couldnt reach the manager. I showed him my penciled notes of the quoted work for mounted tire and LOF. He couldnt have been nicer, and even though he couldnt reach the manager he adjusted the bill to what Id been quoted over the phone. I understand why this shop has return customers -- I hope I dont have another tire problem, but if I do, I will come back! Way to go guys, thanks for the honesty and quick work for a stranger in trouble.

John Platt

Not all Midas stores are the same. I cant say enough good things about the Natick Midas. Ive been going to Tims Natick Midas for 15 years. Its always been the same owner, Tim, and a lot of the same mechanics, which says good things to me. Owner Tim always has dirty hands, hes actually working on the cars too. I asked Tim if I could pay him just to look at my car and give me his opinion about whether it was worth fixing. I paid him $60 which was the best money I spent all week because he was able to see a way that I could defer the repair. Tim has often told me that I could bring my own parts for him to install, if I want. I think that is a more forthright way of doing it. I think a lot of shops hide their labor charges in artificial parts mark-ups. I have large commercial trucks and also private passenger cars. My relationship with Tim has been very important to me.....John Platt, Framingham

Anonymous User

They do very nice work. Their prices are reasonable, typically half the cost of the dealer. They will look for other issues so you dont have to keep coming back. If the work is too much they are also quite strategic about other ways to solve the problem with used and after market parts or cutting and welding rather than just replacing. One of the best local shops.

Bogdan Siekirka

The Natick Midas is a fraud and Rob who works there is a complete joke. To replace brakes, he told me one price just to get me in. I brought my car in and then he calls me in the middle of the day stating that the charge will be 30% higher for no apparent reason. I declined to do any service there and am taking my car to Firestone. A complete waste of time.

Anonymous User

I regularly use them for oil changes and have had all positive experiences. They did mention that my air filter needed to be changed and asked me before doing it. The price for the change was definitely inflated but there is a Napa Auto Parts store a few doors down and air filters are extremely easy to change yourself even with minimal knowledge of cars.

Alan Pottak

I just had one of the best auto service experiences EVER! Manager Dave was extremely friendly, honest and accommodating. I was so impressed by the way customers (not just me) were treated. I highly recommend this Midas location. I will certainly patronize them again!

Jinghao Wang

My car bottom was dragging. And they helped me fix it. The amazing part is that whey did not charge no money. Great place. Cheaper, faster, and more friendly to customers than any other places Ive ever been before.

William Hulsey

Excellent work again! Ryan and his crew diagnosed a front end problem arising from work done at another garage and set it right!

Ann Simpkin

My first time using Midas and so thrilled with the professional but kind service people! Will certainly use and recommend them !

Anonymous User

During an routine oil change, they changed air filter without asking my permission. And it was over-priced. So be aware.

Madeline Pettengill

I wont go anywhere else. Quality and Trust. Love them! Highly recommend.

Michael Cicchetti

Awesome service. Fair pricing. Well worth it for warranty provided

Vilontas Ceus

Im really happy to do my oil change I like it