Address: | 122 Kissel Rd, Burlington, NJ 08016, USA |
Phone: | +1 856-258-7075 |
Site: | simonikallied.com |
Rating: | 4.7 |
LA
Lauren W.
I am very displeased with the moving experience I had with Allied Van Lines. I coordinated the move through an Allied vendor (Simonik Transportation & Warehousing Group, LLC) who promised quick, professional movers who would carefully move my belongings. Instead, they contracted movers from Coleman Worldwide who were dishonest, painfully slow, unprofessional, and damaged most of my furniture. The lack of professionalism and was astounding. I will not digress by detailing the poor attitude and many vulgarities that were uttered by the movers throughout the experience. But it was truly appalling. Additionally, I should have carefully reviewed the inventory list before signing it. Upon pickup, unbeknownst to me, the driver had placed codes next to all our furniture indicating scratches that did not exist. Upon drop off, the driver insisted that it was standard protocol to provide payment and sign the delivery paperwork prior to him fully unloading the truck. When I noticed scratches on my furniture after the paperwork was signed, he stated that I needed to contact the claims department. When I contacted the claims department, the claims department is stating that this damage information should have been documented on the delivery paperwork. The inaccuracies in the inventory list is making the claims process near impossible. I believe that our driver was dishonest and intentionally mislead me into signing the paperwork so that I could not report the damages. I was further disappointed by the fact that we had items dropped off at our storage unit that did not belong to us. I was notified of this mix up by my truck driver a week after the move who requested that I sift through my storage unit to find the missing items. I recruited help and spent many hours trying to locate the boxes. When I finally located the boxes it took multiple attempts to contact the movers and over two and a half weeks for Allied to formulate a plan to retrieve the items. Due to the lack of integrity, professionalism, and competency, I would not recommend using Allied.
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Rita Kusler
The packers were excellent. Nothing (so far - still unpacking) was broken - and I brought vases filled with dried flowers. All perfect upon arrival. They were professional and very hard working. The movers were also excellent. Again, professional and hard working. Plus, all the people involved were just plain nice. They were personable and involved. Just enjoyed the whole crew. However, due to a sales error, all of our furniture could not fit on the truck. If the current eta is correct, we will be an extra two weeks before we get the balance of our items. The movers did their best to leave behind non-esentials. So - again - they did a great job. But the error on estimates occured for another job - not ours - but we were the last on the truck so we were the ones impacted by the bad estimate. And now - as I learn - december is a slow time for people to move to Florida and therefore we have to wait until another truck is filled. Not what I felt I signed up for. I am very dissappointed with the management philosophy that I have to suffer the consequences of their mistake. But the individuals involved with the direct move were excellent. They made this long distance move as painless as possible.
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Jean Santillo
Your company, Simonik Transportation & Warehousing Group handled my move from Burlington NJ to Charleston SC on July 3rd. I cant say enough good things about your sales representative, Chris Erard-Coupe, who was so professional and reassuring during the quoting process. Chris customer service is what sold me on going with your company versus one of your competitors. He is a an asset to your firm ! Also, the lead mover, Luis from Azalea, expertly coordinated both the pick up and the delivery. He is very professional and conscientious about everything he does. He made sure my contents got to where they were going and in one piece! I have moved a number of times across states, and this was by far the best moving experience I have ever had. I would definitely recommend Simonik Transportation to any family and friends. Also, the staff in the office were very helpful and made sure I had all the boxes I needed. Even the staff in the warehouse who loaded moving boxes into my truck were courteous and professional. Thank you very much Simonik Transportation for a "smoothest move" ever.
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Mary Saile
Allied moved us on May 13th. Given the forecast called for heavy rains the entire day, my husband and I were concerned about a having a successful move. When the Allied crew arrived we were certain we were in good hands. They took care to protect our floors, furniture, etc.. We were extremely impressed with the 4 gentlemen from Allied. The crew was Charles Bradley, Nic Ringo, D. Poole, and J. Patterson. These men were extremely professional, they worked well together as a team, very courteous, respectful, highly efficient and hard-working. We were more than satisfied with their service. These gentlemen were great representatives of Allied! Based on my experience, I would highly recommend Allied.
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NickandShayne Mishoe
We used Simonik Transportation to move our dance school in November 2014 and they were absolutely phenomenal. The construction of our new facility was behind schedule but they were patient and understanding and ready when we were. Robert was very clear and informative in the pre move meetings and he was there to guide the process during the pack up and move out. They were a very professional, respectful crew who treated our delicate equipment with care. They were ahead of schedule on both days and in the end we got a refund due to less hours than anticipated and lower labor cost! I would highly recommend them to anyone and know that Robert and the Simonik Group will exceed expectations.
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Aviation Direction
I recently conducted a local move with Simonik last month. After have a pleasant appointment to determine the estimate of the move, I was hoping to get more of the same when move-day arrived. And that was the case! The 3 movers showed up on-time, took care of all my furniture, glasses, etc. and got everything ready to go very expeditiously. One thing I never noticed with prior moves, but saw this time, was the friendship between the movers. They were all laughing together and having a good time, while taking care of business. Everything about the move went smoothly and I highly recommend using Simonik out of Burlington for your next move!
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Mary Mazza
I cant express more strongly how impressed I was with Simonik T&W Group from Burlington, NJ. I have moved three times in the past 5 years and this move was by far the most efficient, most pleasant , and most professional. The team worked extremely well together, and the leader was so well organized that the truck loading took half the time of my previous move with the same amount of furnishings. All furniture was wrapped and safely delivered with no damage, again, unlike previous moves. I would highly recommend this moving company without hesitation. The price was also very reasonable for the quality of care given to our belongings.
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Colleen Riley
We utilized Simonik Transportation for our recent move from Florence to Mt. Laurel, and we could not have been more impressed and pleased. Our moving team of 3 courteous men arrived on time to begin the move, got quickly to work, and did not stop until the last item was placed in our new home. They were hard workers who moved quickly, but carefully, taking excellent care of our belongings. We even shared a couple of laughs together. More importantly, not one item was harmed during our move. I would use this company again, and highly recommend them.