AAA East Brunswick Car Care Insurance Travel Center

260 NJ-18, East Brunswick, NJ 08816, USA

Address:	260 NJ-18, East Brunswick, NJ 08816, USA
Phone:	+1 732-955-9010
Site:	midatlantic.aaa.com
Rating:	3.8
Working:	7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 8AM–5PM 10AM–4PM

Location

Photos 39

Reviews 22

Dee Miller

This is the second time this office has completely dropped the ball. I broke down in rush hour in the center of an intersection. Not the side but the center. Im now blocking everyone. I tell AAA this several times that the police need them now or they will have their own contracted company tow me out. They assure me it is a priority call and they will come asap. Fast forward an hour and forty minutes the driver shows up. He sees where I am and asks why I didnt tell AAA that Im in an intersection. I tell him I did, every time I called. He shows me his call information that in all of the sections dispatch could have written this, they left blank! He is quick and professional, Hands me an ice water, and gets me where I need to go. Bring us to today, I call at 8.35am. They give me an estimate of 9.32 but since long tow they want me to go with the driver. I have my mom rush over to take my kids and wait. 9.45 comes and I call. This is the ACTUAL STATEMENT THE REPRESENTATIVE SAYS: "We cant find a driver willing to bring you 63 miles." Are you kidding me? Every single time you call AAA they beg you to upgrade. Every. Single. Time. I have now upgraded to their top tier program. I cannot go any higher. Now I want to use this service I have paid for for years but have never used. And the DRIVERS dont feel like DRIVING. Imagine you told your boss you dont feel like doing your job?!

Brooklyn Born

Everyone was very accommodating. However, they over-charged for doing work on my car. Granted, I might not know a great deal about cars, but its unsettling to know they charged me more than necessary especially more than what the parts are worth. I checked with my original mechanic and he was blown away at how much AAA charged me! Especially for a few parts that were for instance just $50 dollars turning out as $456 altogether....let me guess does that include labor? Unbelievable. Everyone is nice, but if you dont know too much about pricing when it comes to work being done on your car...be careful!!!! I am very disappointed. And to think the overall idea is to make "Money"....Money does not make the world go round...it makes the world go "Wrong" .... I would not use this service again.

Andrew Brown

They are definitely nicer than going to your local Midas. I personally didnt have a choice because I was towed here by AAA, but I didnt mind the waiting environment that they had set up while waiting for my car to be repaired. Theres also a Wawa that is walking distance to here, so I couldnt really complain. The prices were fair and there is a very small discount for AAA members.

DORI VANMYERS

I got very timely service w getting a tow on a Sunday night which was a blessing but the service center is the biggest rip off ever! My alternator went and I was given a quote of $689. They told me my belt was broken as well. Had a flat bed pick it right up and bring it else where. Was told my belt was brand new. And paid $400 less then what they wanted!

virginia marko

Just had oil change on my Roadtrek. With coupon $19.99 plus tax! Checked everything on my vehicle as I sat by the window watching. Everything was clean and everyone was friendly and helpful. Why take it anywhere else unless under warranty! Good job AAA!

Ratul Saha

I thought AAA was a trustworthy company but this service center has changed my perception about it. They highly overpriced the services. They charged me $80.0 for a single headlight replacement. Cant go back there again.

Sam Berg

Friendly service. Nice spaceous clean waiting area. Price for an oil change is reasonable. Good that you can make an appointment, but it does take an hour to complete an oil change and free tire rotation.

Gerald Chu

Did not know they offered so many car services here with other travel AAA services. Place is clean, line is short. We were able to get out changing the battery 1-2-3. Warranty on the battery is excellent.

Sophie Chang

AAA location with friendly staff. Regarding travel tips, most of the time they can only provide you with the stuff they know about AAA trips but not general restrictions or regulations.

Kevin Houle

Easy to schedule. Fast service. Very reasonable prices. Nice staff and will take the time to explain things. Additional perks for being AAA member a plus!

Efrain Molina

friendly but not diligent on the service and Price are higher then usual. 2 hours for a oil change is unacceptable

Andy Pober

Trustworthy car repairs and automotive services. Friendly, reliable service and a comfortable waiting area.

Bernardo Perez

Great customer service and excelente staff. Went for my international drivers license and it took 15 min!

rosemarie samano

Very professional, they listen and advise but are not pushy

Joe Palella

Great fast service, great courteous people.

Josh Derby

Friendly service, clean and efficient