Address: | 4351 US-130, Edgewater Park, NJ 08010, USA |
Phone: | +1 609-447-1340 |
Site: | publicstorage.com |
Rating: | 4.9 |
Working: | 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–5PM 9:30AM–5PM |
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Cicely Turner
Since PAUL (former property manager)... TRANSFERRED, I have had the WORST customer service experiences. Hopefully this will be my last month @ Edge-water Park location. I dont understand why I get harassed by emails and phone calls for paying my bill late, but when I go to pay NO one is in the office or wants to stay a little later to collect payment. Online payment doesnt work, due to server/system errors. On 4/13/2014 Nicole did NOT want to stay "THE MOST" 15 minutes after closing to collect my payment. 15 minutes. WOW! I had to catch bus to Public Storage in Delran, then get back on bus to go to Edge-water Park. On 4/13/2014 I spring cleaned my unit. I had to leave trash outside my unit because their were NO dumpster(s). What storage facility does NOT have dumpsters. I expressed my concerns to Nicole (PS team member) and she told me to go next door to Dunkin Donuts and ask manager if I can dump my trash in their bin. WOW! So thats what I had to do. Again... Hopefully this will be my last month @ Edge-water Park location.
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Terry Singleton
It was a very delightful experience. The desk attendant, Nicole, was very informative and helpful. She supplied us with all of our needs. Showing us a couple of units helped us determine our decision for unit size and convenience. Plus she recommended materials to us that surely would save us on cleanliness and protection of or items. I would highly recommended Public Storage Edgewater park. Thank you.
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Mildred Gregory
I stopped into public storage, in edgewater park, to purchase bubble wrap, packing paper & to inquire about how my friend would go about renting a storage unit & had the pleasure of meeting Nicole Rittner. She was extremely helpful & was very knowledgeable on sizes & prices & I was able to refer her to my friend. If/when I need a storage Im definitely going back to Nicole, she was awesome!!!!
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Aj Black
Lisa Really is Great... I got a great deal with Prompt Professional & Friendly service... Money Well Spent With A Great Company. If Lisa became the standard by which Public Storage Employees were trained and reviewed, I bet a dollar to a donut your cust retention rate will increase...
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Anonymous User
I have had a unit for a year and half and have been very pleased with my experience. Paul has always been pleasant and helpful. I went in today to get a smaller unit and everything went smoothly. I even stayed to chat a bit with him and his manager Jeff. I would highly recommend this location
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Shakima Ming-Elliott
Lisa over at Public Storage is amazing! She was very friendly and welcoming, she went above and beyond helping me find the perfect unit that I needed. The facility is very clean and secure. I am very glad I picked public storage. If youre looking for a storage unit stop over and talk to Lisa!!!
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David Weaver
Had no problems with finding a unit I could fit all my stuff in. Nicole was very helpful in making sure I had the right size unit for the amount of stuff I had. Also greeted me with a wonderful smile and called me by name. Need a place to store your goods. This is the place to use.
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Dawn Zar
LaShara at Public Storage is awesome! She was very outgoing and welcoming, she went above and beyond helping me find the perfect unit that we needed! The facility is very clean and secure which is def a plus. I am very glad I picked public storage.. The location is great too!
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Nicole Fraticelli
Today was a day if rushing around...Moving is never fun!!! Upon our arrival at Public Storage, Lisa was not only very helpful, but also made our hectic day better.... I wish more people cared about their jobs the way she did and I will come back and refer a friend.....thanx
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al erzak
Nicole helped me alot alot. I came to this facility looking for a specific unit and unfortunately there were non available. She not only pointed me in the right direction but took the time to find a location the fit my needs. Again thank you so much for you help
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Donald Robbins Sr
Id like to thank the personnel at the Edgewater Park Public Storage for service to me. Paul and Lashara assisted me in my storage unit keeping me posted when I almost lost my belongings and displayed patience while battling to safe them. Thank you
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TamikaAllDay S
Nichole was a BIG HELP there was a mistake made I was frustrated, but when I came in today she handled EVERYTHING and I couldnt be happier she knows how to handle customers she was able to correct the issue. Im Thankful and appreciative.
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Pam McKinney
I went to public storage at edge water park. I talked to Nicole Rittner about the storage unites. She showed me different sizes. She was very helpful and very professional and friendly. I was satisfied with Miss Rittner in ever aspect.
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Jason Pheeler
Nicole at Edgewater Park was great. She went through our paperwork in great detail with us at the desk, explaining everything and took us to our unit; while showing us the entire property. GREAT SERVICE, GREAT COMPANY Drew & Diane
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danielle rofrano
I stopped in with a few quick questions on how to rent a unit & although I didnt have time to get the unit I plan on coming back this week to store with them. Brianna was so nice and attentive I would pick them over anyother place
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Amber Cecilia
Lisa was very helpful and very friendly. I received an awesome deal and was able to get a storage unit right on the spot. She was definitely able to help me with all my needs and I recommend anyone to come here!!! Thank you Lisa!!
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Ramon Villanueva Jr.
Lisa is great. I came in the office with a question about my rate & she explained that I was getting a great rate still & gave me transfer options. She is always friendly & willing to help. Thank you Lisa for being a great human!
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Ivonne Cotto
When I arrived, I found a very helpful and friendly property manager when I came in; her name is Lisa. She was kind and funny and made it a seamless procedure. I would recommend this location to a friend or family member!
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Brenda Ingleton
We did not know what to expect when we got to this Public Storage. We walked through the door and was greeted by a very warm young lady, Lisa. She responded to all our queries and made us feel welcome. Thanks Lisa.
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Sasha Grace
Awesome customer service Kieth and Lisa were very pleasant and accommodating had no issues. Even received a call when the space I was looking for was open. Continue to do business and come back in the future
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Cheryl Drake
Went to eent a storage unit from Nicole today , she was very pleasant and professional about the services she rendered today . Need more pleasant faces like her dealing with the public that is important.
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Ernie Martinez
Nicole helped me with a payment today. She was very insightful and professional. She was able to break down my fees for me. She was all smiles it made me smile and really gave me a good start to my day.
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Margaret Page
I just want to add Paul is very patient and kind to myself and I witness with other customers the only reason I decide to stay with public storage, Hes a value employee to your company thank you
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Theresa Leary
Lisa is a great person. She knew my name and my storage number every month I came in to pay my bill. She is courteous, efficient and is just wonderful. Thank you for being a great person.