Address: | 1440 E Edgar Rd, Linden, NJ 07036, USA |
Phone: | +1 908-486-3400 |
Site: | uhaul.com |
Rating: | 4.4 |
Working: | 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–8PM 7AM–7PM 9AM–5PM |
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Andy Carle
If i could give 0 stars i would. Never come to this location, the manager Erica has NO desire to help her customers. The dolly i rented had a damaged tire and she did not inspect it. If i had gotten into an accident because of this and someone was her it would have been Ericas fault. After realizing this saftey issue i suggested taking another wheel and putting it on the dolly and she said i could not do this because they didnt have tools. I told her i had the tools and was willing to change them and then she kept making excuses as to why i cant do it. She expected me to drive 20 miles away to get another dolly and she refused to allow me to speak to her superior. Never use uhaul and if you do dont come to this location. She should be fired for failure of customer support
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simplyHis78
We usually do not have an issue at this location but today service was horrible. We were told they had ZERO rentals available same day, and nothing would be available until Sunday. I went right online and reserved a vehicle for today. I called to confirm my reservation and to inquire about paying cash.. The man says yes, you can pay cash. We go to pick up the vehicle and now he says $100.00 deposit. I said that is why I called in advance to get details regarding the rental. He then lies AGAIN and said I didnt speak to him. IN ADDITION MY HUSBAND JUST DISCOVERED WE PAID FOR A DOLLY AND THE MAN DIDNT LOAD IT. HIS RESPONSE: MY BAD IF IT ISNT THE REGULAR LADY DO NOT RENT FROM THEM. WE HAD A HORRIBLE EXPERIENCE
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Monica Sousa
As far as getting a truck I can say pretty good. We received a call that made me really nervous, they didnt have our truck available. But they do have a reimbursement for this inconvenience. Once we returned the call, they had the truck available. Down side would have to be their call center...I tried to get a storage with them, yet I couldnt get the actual storage and the lady who assisted me was pretty nasty. Rushed me and couldnt answer any of my questions. She said she would have someone call back, which they did but by then I already found alternate storage. The service for the truck was good. Fast and cheap. Clean and it had AC which is good in this heat.
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Robyn Koenig
Have used this place about 6 times in the past 10 years. Never had a problem. The only complaint I have is they dont have more people helping especially on busy days like Saturdays. We have never had a bad truck or experience. We are using them again soon and expect the same. If not, i will change my review. Good luck movers.
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vanessa andrade
Most Amazing Service, Erica was more than efficient shes very detailed, helpful my boyfriend are very great full she provided us with the best pricing. We couldnt ask for a better service we would definitely go back to use her service. Special thanks Erica ! Vanessa & Robert Gallego
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Danny Morales
They need more staff on the weekends. Had this one kid killing himself alone. He was doing everything for the customers. But he was very polite. Other then that the service was smooth and reasonable.
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Linus Joseph
Bought and Installed class 3 trailer hitch here. Quick service and professional installation. Friendly staff. Got a good deal too. Highly recommended
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David Robinson
Always perfect, polite, helpful, and have used over 25 times in the past 10 years. The best Uhaul branch in New Jersey.
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Anthony Campos
Decent U-Haul rental. I book online & just go pick up. Drop off is pretty smooth as well.
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Santiago Rojas
Simply love it. They always have the equipment I need when I needed.
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Juan Santos
Buenas atenciones
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Nick Fish
Helpful staff. Its a Uhaul. You know what youre getting.
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v vk
NEver going again. What kind of business is this place
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Kunley Ogun
Great and helpful Customer Service
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Kareem Taylor
The whole process was easy.
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Jesus Cornier
Great customer service.
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Mark m
owner very helpful
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Anonymous User
Friendly staff.
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Linda Whiteford
Great service!