Address: | 68 Groveville Rd, Trenton, NJ 08620, USA |
Phone: | +1 609-379-5578 |
Site: | publicstorage.com |
Rating: | 5 |
Working: | 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–5PM 9:30AM–5PM |
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Crystal M
I needed to get some things out of my current home in anticipation of an upcoming move. Lisa took excellent care of me, making sure I understood the different options, pricing, unit sizes, etc. She was extremely accommodating even when I needed to see the various sizes more than once (I have a pretty bad eye for gauging how much space my stuff will take up!) I got all set up on the spot and now have a nice storage unit for a reasonable price. And I have a lot of confidence about the property, the security of my possessions, and the service Ill be receiving there.
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Kevin F.
Lisa couldnt have been any more helpful! I went in to just scout their facility, and she was so nice, so helpful and so knowledgeable, I signed up on the spot. The location and ease-of-access is terrific, but Lisa made the difference. She is simply NICE and friendly, and I immediately felt like Id known her all my life. I prefer to work with companies when I have faith in their people & the service they provide, and Lisa reminds me of a time when companies where all about good service to their customers. Every company needs a Lisa working for them.
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paul mccormick
I RECOMMEND THIS FACILITY VERY HIGHLY. IT IS ALWAYS VERY CLEAN AND SECURE. THE STAFF IS VERY KNOWLEDGEABLE AND HELPFUL. I CANT REMEMBER ALL THEIR NAMES, BUT I DEAL WITH LISA THE MOST AND IF YOU NEED ANYTHING SHE WILL BE ABLE TO HELP YOU WITH IT. IVE USED A LOT OF STORAGE FACILITIES BEFORE BUT I MUST RATE THIS ONE, THE HIGHEST. TO ALL THE STAFF (THANK YOU ALL VERY MUCH). KEEP UP THE GOOD WORK. PAUL MCCORMICK
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Taylor Kurst
I had such a great experience renting a unit with public storage! Lisa is amazing and made sure I was all taken care of! I had been to about 5 self storage facilities in my area and no one made me feel as comfortable and secure as Lisa did. I needed to get into a unit immediately and unexpectedly and I was able to view and rent the unit on the spot! Just walked in. Lisa made it that easy! I would definitely recommend using this public storage!
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Milton Tibbs
It was my first time to rent storage space, and I really didnt know what to expect. Well, after talking to Lisa, I knew everything there was to know. She is the most pleasant, knowledgeable, helpful, interesting and easy to talk to, upbeat person that I have met in a very long time. If there were a million more Lisas in this world, it would be a better place to live. Keep up the good work Lisa. Good job, well done.
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Kelly Rossi
I highly recommend this facility... It is safe and secure and most important friendly... I dont know every employee, however, I dealt with Lisa. Lisa was knowledgeable and very helpful;, she answered all my questions and her friendly personality makes ya feel like you/ve known her all your life....When I left confident that I made the right decision to rent at this Public Storage.. Thanks Lisa...your awesome sister.. :)
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Rosalind White
Lisa is the Best......she was very kind to me despite my reluctance in purchasing their cylinder lock for $20.00. She was very polite and professional despite my attitude, and most facilities have made the cylinder lock mandatory, for your protection. Needless to say I returned and obtained the storage unit. She was apologetic to me, when I actually owed her an apology. Thank God for people like Lisa.
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Eric Perkins
Lisas the best!! I walked in to upgrade my storage unit and right after she took care of her current customers, I received the same energy, smile & professionalism from her. Very knowledgeable of all tasks, she made the transition to a larger unit very easy. I appreciate all of her help and would recommend THIS public storage facility to all friends and relatives. Thanks again Lisa!! Job well done.
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Laura Paris
It is my pleasure to recommend Lisa for an outstanding job performance. I am impressed with Lisa attitude and efficiency during the time I called her on the phone and talked to her in person. She gave me the impression of being well organized and very informative about the storage units. I was able to get a great deal on the storage unit.I highly recommend doing business with Lisa.
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Lyndia Thompson
I am relocating to the Trenton and I need a storage facility. I call this location and spoke to Lisa who was extremely curtious and very very helpful. Because I am new to the area I had quite a few questions and concerns about storing my belongings and Lisa was so patient and informative. This will definitely the storage facility I will choose and I highly recommend it to anyone.
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Heidi Guz
Asia was courteous and patient. She was very knowledgeable about the,storage units and was able to answer all my questions. Before going to the storage place someone from the 1800 # had said theyd give me the actual sale price but when I got to do the paperwork it was something different, there were other hidden fees. This is why only 3 stars-- but everything else was fine.
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Susanne Day
Loved the experience. Lisa, the manager, was one of the key reasons. She was Knowledgeable, professional, courteous and made sure you understood all terms and felt comfortable using the facility before you left. This facility was Very clean, neat and affordable. Easy to access your property. Recommend the Bordentown site. A great experience for us.
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Liz Dixon
I stopped in to check out the units and prices, I have to say Lisa did a great job. The experience was very nice , She answered all my questions and was very helpful. I love that she took her time to tell me all that you guys had to offer. I wish I could deal with more people like her. Thanks again . P.S I will tell other people about this place :)
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Pamela Petrone
Exceptional customer service! The manager Lisa is very accommodating. Everything from start to finish in the sign up process was discussed with detail and honesty. I would refer this location to family, friends, and colleagues. Lisa delivers integrity and a comfortable feeling that the security and storage will be safe and stress free!
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Lisa helped us out with our first storage unit, she was so helpful in showing us all the different sizes of storage units available and working with us to make sure we got the best price and promotions for us. Definitely use public storage, great customer service and they have deals with budget truck rentals!! Ask for Lisa!!
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Angel Chaiet
I called at closing and Lisa said she would stay open until we drove there from another location. She was so pleasant and helped us obtain a storage unit that fit our needs for the best price. We are so grateful to have been able to store our belongings that day instead of waiting until the next day. Thank you Lisa!
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Carol Hanford
Have been here over five years, and love the service I got. Everybody was very accommodating and polite, and Lisa especially when I closed out. Moving to Florida so has nothing to do with public storage just different area. I really appreciate Lisas information and help when I finally left.