Simply Self Storage - Trenton

Address:	555 N Olden Ave, Trenton, NJ 08638, USA
Phone:	+1 609-278-0443
Site:	simplyss.com
Rating:	4.6
Working:	9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 8AM–6PM 10AM–2PM

Location

Photos 27

Reviews 13

James Cavalucci

I spent more than a few weeks shopping around looking for the correct unit best suitable for my needs. I stumbled upon simply self storage at the trenton location on olden ave and decided to take a look at its accommodations. I was however a little skeptical due to the actual surroundings of the establishment. Without going into all of the details at length i will say that shortly after my entry to the building i was sold on this storage company. The staff was very pleasant and helpful in answering my concerns and questions and then set up a tour meeting for a few days later. Upon my return i was toured through the location with the property manager ( Rasheeda Adair) . I cannot say enough good things about her! She showed me all of the security measures and surveillance . She showed me all the access and functions of the gates, doors, and lights as well as my particular unit and accessibility . She went over all my concerns, extensive questions, paperwork and payment schedule and even showed me where all the important facility info was to be found in my packet. She was caring, genuine , intelligent, and very professional! As a business man myself i was highly impressed as well as doubtless about my decision by the closing of our meeting. They deserve more than five stars in my book!

R S

If I could give this place zero stars I would because its awful. The premesis is always filthy. The back door is never working forcing you to have to back your car out. They claim the units on the first floor are climate controlled, yet they leave the front door, to the actual building, wide open all day and everyday. Its very reassuring to know youre paying for a controlled climate only to have a very large door stay open all day with 95 degree summer heat rushing inside. And lastly, and by far the worst, is the past week I have noticed on several locations they have started leaving the rear door open as well. This is a huge security concern because anyone walking down the street can simply walk into the unit. The front side at least has a gate that prevents random people from just walking onto the property, the back of the buliding dorms thane a gate like this. All they have to do is keep the doors closed but I suspect the owner is trying to save as wear and tear on the gate systems. Either way dont store your belongings here. Place is filthy, not climate controlled like advertised, and your belongings are NOT SECURE!!

Stacy Newkirk

"Shane" is the Assistant Property Manager. He thoroughly walked and guided me through the definitely simple process, as is in the name of this wonderful storage facility..I would certainly recommend because in all honesty I was not sure at first before I even arrived here, but he explained in a very friendly and professional manner everything that a customer would need to know. He went above and beyond in his excellent customer service, and in the spirit of the holiday season, I hope that he is recognized for being a truly dedicated and exceptional Assistant manager, as well as very pleasant to talk to!! I wish him a bright and merry Christmas as its obvious he is very deserving of it!

NewStyle Modeling

Get a moving truck take your items to Simply Self Storage unit and just leave them outside. This way they would be more secure than leaving them in this filth of a unit. They are liars, they have high theft, weird people living in the units and more. JUST CALL THE TRENTON POLICE DEPARTMENT TO CONFIRM THE THEFT that goes on at this unit. THE TRENTON POLICE have been there three times that I know of because of stealing and unit tampering. (The reason why I left) This place is also filthy and they have horrible access hours. Do not do not rent here that is my only honest advise.

Juanita Marshall

I have existing storage unit with Public Storage and was referred by my brother. He recommended how great simply self storage customer service. I came in and ask question regarding renting a unit and Bryant Foster explained everything. Bryant customer service was awesome and I will recommend many more customers to Simply Self Storage. He is very well knowledgeable with the policy and procedures. Under that note I have closed my storage unit with Public Storage and now a resident with Simply Storage. Thank you for excellent customer servicr.

kay brown

I went in last Tuesday to get some information about renting a unit, as this was my first time I was very confused when I came in I was immediately greeted which always puts me a little at ease. The guy who helped be said his name was Bryant he was very friendly and helped time to figure out what I needed and I actually got my unit that day. This place is great I highly recommend going there for your storage needs and ask for Bryant he was a great help.

Julia De Jesus

Since I started renting from Simply storage Ive had nothing but great customer service thanks to Shane.He has went above and beyond to help me with my busy schedule and making my payments easy to make and on time. He is a joy to see everytime always smiling and so polite. Thanks to Shane I have been referring everyone I know to this location and definitely will continue to encourage other so stop in. Thank you again for your great customer service.

Anonymous User

MUCH cleaner and better secured than Devon. You can tell the management team really cares about this place...and your stuff. Didnt have to pay a dime when I moved back in. The money I saved that day, I bought all kinds of stuff to protect my things. This place is great and I sleep better at night knowing my stuff is safe and no longer cluttering my basement! Forget the other, expensive places. Public storage....you just lost another one!!

Steven Balducci

Leon and lordly was fantastic. The staff was constantly busy ensuring customers and facility were taken care off. The facility is spacious and love the sheltered drive thru access where you can park and load/offload your items. I rented the second floor unit and easily transferred my good from van to unit in just minutes thanks to the firefight elevator and carts available to unit tenants. I love this place!

Rasheeda Adair

Walking into the doors of a storage company can be for many reasons. Within my experiences of working within the storage industry, each customer situation is different and could be extremely stressful. We here at Simply Self Storage in Trenton understand that and are here to be as helpful as possible during these transitions. So stop on in for a tour with any of my knowledgable staff or myself.

Stephanie Ehly

this facility has to be the best storage place ive ever been too. the customer service here is awesome , Korlu was very professional and helped me throughout the whole process. Bryant and leon was also very professional also. if your looking for a storage place come to the Simply self storage on Olden ave .

King Dre

This place is terrible! Dirty all the time. You cant access your unit after 7pm during the week, 6pm on Saturday & 4pm on Sunday. I moved my stuff up the street for a few bucks more. Access to 9pm if need be, its clean and I have a peace of mind.

Virginia Marshall

Leon showed me excellent customer service and explained all policy and procedures. I was recommended by sister and I will truly recommended someone else to have rental space here. Thank you for excellent customer service.