Address: | 505 N Valley Dr, Las Cruces, NM 88005, USA |
Phone: | +1 575-525-2325 |
Site: | germanjapaneseauto.net |
Rating: | 3.8 |
Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed |
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peter bui
Rip off . If you want an honest mechanic look elsewhere. Brought car in for diagnosis of a suspension problem , told me they checked everything top and bottom ( including sway bar links) but still couldnt find the culprit. charged me $50 anyways . thats fine no problem I paid them like a fool . But what upset me was I when brought my car to another shop in town ( not trying to name drop but its AA on solano ) they diagnosed it and found that it needed new SWAY BAR LINKS !!. Hmm did G&J auto even look at my car ? So I got my car fixed at AA and they did it in a timely matter and at an affordable price . I dont know if my case was an isolated incident, but if you do take your car here its a gamble . Maybe theyll do a what theyre suppose to or theyll rip you off like they did to me. so beware !!
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Alice Montoya
German and Japanese are the worst mechanics i have taken my vehicle to!!!!! I took my car to them cause i needed to replace the engine, they replaced it but, as soon as i got it out i found new issues, the speedomoter didnt work,the car was stalling, check engine light was on, the radiator was leaking coolant, and i then proceeded to take it back numerous times, only to find that nothing was getting fixed. The final time i asked them for help they messed up my radiator fan, they continued to try to charge me, but i have finally had enough of paying only to receive my car still broken. within 1 year of goin back and forth to German and Japanese, Ihave spent around $6,000 or more. Not to mention my engine falls on the road! I dont recommend anyone to these so called mechanics/technicians.
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Chantelle Arellano
Ive used German/Jap for services from oil changes to a new timing belt on my 2006 and 2005 Jetta TDIs. My last service was superb to say the least; I was told by a dealership I was in need of a new turbo. I took my vehicle to German/Jap for a second opinion (without telling them VW advised of a new turbo) and I was beyond pleased. Within an hour of diagnostics they discovered my problem was a busted hose to my turbo and not the turbo itself. My car was repaired and has been running beautifully since. I personally plan on using this location for all my future mechanical and maintenance work seeing as they are honest and dedicated to their customers needs. Thank you, German/Jap.
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Harry Whitley
Do not take your car to these idiots! I brought my 2004 VW TDI in for an oil change and a week later the camshaft and some lifters needed replacing. It took weeks to get the car back. I went to pick up the car and was told to let the car break in. it will be FINE! Less than a week later, my car blew up going back to G&J. They did not fix the problem the first time. My engine was now totally destroyed! I had to find an engine for my car since they couldnt use the internet. I finally got my car back FOUR MONTHS LATER and it still has problems! I wouldnt take my car back to them for any reason. They are MORONS! Find another shop to work on your rig, not German and Jap!
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Tammy Correa
My husband Mike and myself, Tammy are extremely pleased with German & Japanese Auto Repair/Specialist. Professional, courteous and accommodating. More importantly, certified experts that provide detailed assessments and work on our vehicles. We have a 2002 BMW 330ci and 2008 Lexus RX 350 which we trust emphatically to this great operation. Reasonable repair prices along with great communication regarding assessment, status and repairs. Look no further for your auto repairs as Manny, Ed and certified mechanics will take good care of your vehicles. Thank you for providing Las Cruces, NM with service for an incredible number of years!
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Rosalba33 Zapata
Mi papa ha llevado 2 veces su BMW con ellos. Tienen un excelente servicio, buenos precios, son muy profesionales y siempre van mas alla para satisfacer las expectativas de mi papa. Este lugar esta 100% recomendado
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Tanya Montoya
I regularly take my vehicles (previous BMW X3, current Mercedes ML-350) for maintenance at German & Japanese Auto Repair. Only once was the repair out of their scope where I had to go to the dealer in El Paso. I find the staff courteous, efficient, and reasonable -- ESPECIALLY when comparing repair costs to BMW or Mercedes Benz dealerships. Plus, the shop is much closer to where I live.
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Juan Guadiana
This shop has serviced my isuzu, audi and now honda over the years. Had a problem with a water pump timing belt replacement on my Honda. It was under warranty and fixed at no cost to me. They took the car immediately. They stand behind their work, and give the customer a fair deal. Cant ask for more than that.
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josie leyva
The experience was exceptional! When you have tried to get service for a foreign car and you have given up hope go to German Japanese Auto Repair Specialists very courteous, unbelievable service. Extremely knowledgeable in car care.and very reasonable . I have met my go to shop!
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Al Oren
The guys down here have helped me out a couple of times with my BMW. Once when my fuel pump went out and another with a worn out bushing, both times I drove off the lot very satisfied with their work. I highly recommend going here if you have any issues with your car !
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sydney cross
I am so pleased with the service I received today on my BMW. This shop truly cares about your satisfaction and obviously values you as a customer-what a refreshing change! I went to them at the recommendation of a friend and I will be recommending them to others.
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Anonymous User
Quality of work may ber okay but he failed to give me a written estimate despite my repeted requests, and when the final bill came if was almost 50% more than his "verbal" quote. Seems like a crook to me. Oh, doesnt warranty his own work either!!! Judith Wheeler
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Douglas Crawford
I have taken my cars to German & Japanese Auto Repair for over 7 years and have always been impressed with Mannies professionalism, honesty and service. I would highly recommend anyone with a foreign car to have it repaired at this shop.
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RJ Duran
I have been taking all the family vehicles to German Japanese for the past 13 years. They have always done excellent work. I now take my commercial van to them also.
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manuel guerrero
Been in business for 33 years. Great service. Only import repair shop specialist in town. Have to be doing good quality service to be in business this long.
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Steve Smith
I want to thank Manny and the crew at German Japanese Auto Repair for their excellent, prompt professional service on my VW Jetta. Thanks Guys!
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Yvonne Guerrero
I have always had my vehicle serviced here and have never had any problems with them. They are honest and an honest mechanic is hard to find!
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crushsupher
insane crazy prices
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Anonymous User
ASSHOLES