Address: | 40-24 College Point Blvd, Flushing, NY 11354, USA |
Phone: | +1 844-757-2833 |
Site: | spectrum.com |
Rating: | 3.2 |
Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–6PM |
ST
Stella Chow
Kenas was the representative that served me. But before I comment on her, even the waiting experience was lovely. He was informative and attentive. Kenas was patient and thorough with all the charges to expect. At first I thought it was "too business-like" but she knew how to turn on the social side of herself and connected with us. Lovely experience. Thank you TWC
AL
Alex Liu
Okay, I know that everyone who has Time Warner internet basically hates them, but the customer service in this store is second to none. The representative I spoke to was knowledgeable, helpful, and made me wonder why anyone had anything bad to say about TWC. Alas, if only their internet services were as good as the experience I had here.
AR
Art W
This Time Warner Cable store recently opened, and has a comfy lounge-like waiting area seating and a gigantic touch-screen interactive display for ads and promotional video clips. The staff is helpful and you can pay bills and bring in equipment returns/swaps without too much hassle.
DR
Drew Peacock
Friendly but ridiculous... always a wait and not many people in the place ... not sure why theres so many people behind the counter and less customers in the store. The whole renew contract is getting old ... lugging equipment back to have them drop the bill is retired.
WU
wu figo
I called the customer service to stop all my service because I want to use Verizon, they didnt expect this happen,so they charged me one month ahead and asked me to fully pay for the billing. The customer service is worst in this planet.
FR
Frank Nussbaum
This place is genuinely the nicest store/lounge Ive ever seen associated with a cable company. Its like a business class airlines lounge. Very efficient and good service. Right across from the GNC store. Wish they were all like this.
MI
Mimi Wong
i m very upset of time warner cable i called the whole damn night cuz some one with out my permission shut off my service and i paid my bill 20 days before bill cycle now i paid no service
BA
badr eddine benfares
They cancel the appointment without letting me know, I was waiting and I called all they say we apologize and give me a new appointment, still waiting with no internet
JA
James K
difficult getting into mall due to traffic,,,,,,,,,,,, go early sat not a aption ,,,,,,
YA
yarlena rodriguez
Great services !!! Great customer reps and services !!! Thank you TWC
JO
Jon Scheiber
Great location for customer service. Hardly ever crowded.
LM
Lm Ao
Great service. Employees are actually helpful.
TI
Tito Escobar
Excellent service and fast too
MA
Marcie Perskin
They are First Class Liars
OS
Oscar vargas
Fast friendly service
CA
Carolyn Hebel
Horrific.